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Business Analysis has never been more important, and valuable, to organisations as they strive to adapt to an ever-changing and faster-changing environment. This expanded edition of Business Analysis Techniques provides detailed guidance on the range and application of the techniques available to assist business analysts and others in their work. Business Analysis Techniques provides a foundation for the effective specification, design and development of digital solutions, solutions that are based on a proper understanding of the real business need and the requirements for solutions to meet them. With 123 of the most widely used techniques covered, this book is an essential resource for any business analyst. This book: Places a large number of techniques into the context of the Business Analysis Service Framework, providing clear guidance on the applicability and use of 123 of the most-used techniques available in the business analyst's toolbox Provides detailed information on the use of each technique Accessibly written with worked examples of all of the techniques described Offers practical tips for using and adapting the techniques in the real world Pair it with Business Analysis, also published BCS for even greater insights.

Business analysis is a crucial discipline for organisational success. It is a broad field and has matured into a profession with its own unique career roadmap. This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts.

Business transformation typically involves a wide range of visualisation techniques, from the templates and diagrams used by managers to make better strategic choices, to the experience maps used by designers to understand customer needs, the technical models used by architects to propose possible solutions, and the pictorial representations used by change managers to engage stakeholder groups in dialogue. Up until now these approaches have always been dealt with in isolation, in the literature as well as in practice. This is surprising, because although they can look very different, and tend to be produced by distinct groups of people, they are all modelling different aspects of the same thing. Visualising Business Transformation draws them together for the first time into a coherent whole, so that readers from any background can expand their repertoire and understand the context and rationale for each technique across the transformation lifecycle. The book will appeal to a broad spectrum of readers involved in change, whether that is by creating change models themselves (strategists, architects, designers, engineers, business analysts, developers, illustrators, graphic facilitators, etc.), interpreting and using them (sponsors, business change managers, portfolio/programme/project managers, communicators, change champions, etc.), or supporting those involved in change indirectly (trainers, coaches, mentors, higher education establishments and professional training facilities).

Peacemaking and the Extractive Industries addresses a significant gap in research on the political and diplomatic role of multinational corporations in peace processes in intrastate conflict: Corporate Peacemaking. The author focuses on corporations in the oil and mining sectors, supporting or participating in peace negotiations and mediation. The chapters explore national-level peace processes, as well as those at community and global levels. While the focus is on extractive companies, the findings are valuable to companies from all industries looking at peace-related processes.This ground-breaking book gives a comprehensive picture of how Corporate Peacemaking currently works, how it can be developed and implemented, and how it is likely to impact global governance and corporate culture in the future. The book demonstrates that Corporate Peacemaking has the potential to be a powerful element in international governance and peace efforts; and Ralph shows through the business case that companies, as well as communities, will benefit.Ralph presents a new framework for Corporate Peace that will assist companies from all sectors in countries experiencing violent conflict, in addition to instability, human rights abuses and poor governance. Based on rigorous academic research with practical case studies, it is essential reading for practitioners, academics, policy-makers and NGOs.