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This book is a reaction to the reductionist and exploitative ideas dominating the mainstream contemporary management discourse and practice, and an attempt to broaden the horizons of possibility for both managers and organization scholars. It brings together the scholarly fields of humanistic management and organizational aesthetics, where the former brings in the unshakeable focus on the human condition and concern for dignity, emancipation, and the common good, while the latter promotes reflection, openness, and appreciation for irreducible complexity of existence. It is a journey towards wholeness undertaken by a collective of management and organization theorists, philosophers, artists, and art curators.Reading this book's contributions can help both academics and practitioners work towards building organizational practices aimed at (re)acquiring wholeness by developing aesthetic awareness allowing for more profound understandings of performativity, insights into the dynamics of power, appreciation of ambiguity and ambivalence, and a much needed grasp of complexity. The varied ways of engaging with art explored by the authors promote imaginative insights into and reflection on the beauty and vicissitudes of organizing, of management knowledge and collective expression.It will be of interest to researchers, academics, practitioners, and students in the fields of organizational theory and practice, business and management history, human resource management, and culture management.

There is a growing interaction between companies and countries, illustrated by a constant flow of trade, capital, and work. With the rapid emergence of other countries with sufficient potential to join the globalization process, it is necessary to provide techniques for managerial planning, organization, and control in an international context. Managerial Competencies for Multinational Businesses is a collection of innovative research on the methods of leadership styles and skills required for managers to be successful in an international company. Highlighting a range of topics, including human resource management, industrial relations, and international careers, this book is ideally designed for senior managers, business professionals, team leaders, and human resource managers seeking current research on the key aspects of managing a company in a developing globalized market.

This book is about the rules of long-term professional success. The international study on which this book is based suggests that success is, above all, one thing: the quest for a combination of happiness and satisfaction, coupled with economic independence. However, the data also suggest that the definition of success varies significantly from person to person. And furthermore, it seems like success is not an objective quality, but at least partly it results from a process of comparison with a peer group - which means in turn that the selection of your peer group is crucial for your perceived level of success in life. The author argues that, in fact, certain success factors do exist and that they are fewer in number than one might think. But above all, if we look thoroughly at the lives of truly successful people, it soon becomes apparent that success primarily has to do with overcoming setbacks, failure and crisis. This ability to effectively process adversity is also known as resilience. Because of its criticality for success this concept is discussed in greater depth using the FiRE model (Factors improving Resilience Effectiveness) as a structure. This concept has been developed by the author through many years of research. It differs from existing models due to its holistic approach including analysing different disciplines of science such as biology, medicine, brain research, epigenetics, sociology, psycho-neuro-immunology etc.

Shadow Working in Project Management aims at contributing to our knowledge of all things unconscious and irrational in our behaviour. It takes the form of an empirical research, and therefore addresses mostly the tools and techniques available to get in touch with Shadow aspects of self and collective, to recognize how it manifests, how it can lead to conflict, and ways to address it. From that perspective, it advances on to question the underlying beliefs of current management practices. It explores as well the inherent need for control in projects, being those of a professional nature, or other ventures. It challenges the strength of the concept of the'rational man'and its protagonism. Joana Bértholo's work explores the role and nature of the Shadow in the context of projects and their management, with an emphasis on techniques to address it. Despite being directed to managers and dedicated to the analyses of the managerial discourse, the tools and processes it proposes have universal relevance, based on the fact that the Shadow is everywhere, within everyone, from the individual to the global scale.

Since the early twentieth century, scholars have researched leadership and it is one of the most researched topics of our time. Understanding how to be a strong leader and what makes a good leader is something that we continue to strive to understand. Research ponders various positive leadership models such as transformational, servant, authentic, charismatic, situational and ethical leadership to name a few. Yet, we find that a small number of our leaders are truly transformational. While scholars continue to provide examples of positive and influential leaders, we still struggle to understand what a dysfunctional leader is. Practitioners and followers are quick to identify a leader that is a nightmare, yet they can't name what type of dysfunction that leader possesses. Day in and day out, we struggle with these leaders and how to intervene when dysfunctional behavior arises. This is most evident with recent scandals that have plagued the media involving characters such as Bernie Madoff, Dennis Kozlowski, Tyco, Enron's Kenneth Lay and Jeff Skilling.It is vital to understand the importance of dysfunctional leadership and its impact on organizations, followers and society. The recent literature focuses on the psychology of dysfunctional leadership and the destruction of organizations. Little has been written in relation to the characteristics, traits and behaviors of dysfunctional leaders. In addition, little has been included on how to deal with this types of behavior within organizations. Individual books have been written on each of these types of characteristics, but no one book has been written that focuses on all of these characteristics and studies the subtle differences of these behaviors, interventions that can be employed to address this type of behavior and how to recognize the impact on our organizations.Understanding and Recognizing Dysfunctional Leadership will be of interest to professionals and researchers in this field.

Intense pressures pose considerable challenges to executives striving to succeed in an environment of increasing volatility, uncertainty, complexity and ambiguity. Today's leaders are constantly fighting to make sense of their changing worlds and to make the right decisions for themselves, their teams and their business. Yet resilience is not a given. It is a dynamic competency that can be cultivated and improved and there is not just one single way to improve the resilience of a manager but actually many different ways on different levels. The author differentiates between personal resilience, the'resilience field'and aspects of resilient leadership so that leaders can grasp how each relates to the other and how each can be used to enhance personal and collective resilience. He lays out concrete, practical approaches for overcoming obstacles to the development of resilience at all levels-extending the capacity of the individual leader, teams, group, and organizations to sustain themselves in the face of adversity.Leaders can follow the practical steps and strategies, outlined in this guide, to enhance their capacity to withstand hardships and adversity and create an environment in which people within an organization can thrive and grow. The guidance and strategy draws from a model of resilience focused on (a) fundamental human needs as confirmed by neuroscience and (b) the consequences of not meeting these needs. These two pillars of resilience define a leader's capacity to handle change, conflict, and ‘dysfunctional beliefs'- the barriers and sticking points that undermine a leader's optimal business performance.

Human nature, in all its complexity, is the single most powerful factor in the workplace. Any effort at organizational diagnosis and change must incorporate the social and psychological dynamics of the operation to have a chance at success. Drawing on in-depth psychoanalytical theory, and written in clear, easy-to-understand language, this practical text introduces a dozen insightful perspectives for understanding organizational dynamics, and synthesizes them into an integrated approach to organizational diagnosis and change. Each perspective views the workplace from a different vantage point. Together they provide a panoramic view of the true complexity found in the workplace, and a foundation for changing organizational dynamics that will be equally useful for students and professional managers.

Strategies for overcoming the'sacred cows'that hold people back at work We all know the'sacred cows'at work?the conventional wisdom to try your best, work well with others, and produce excellent work. But these cherished nuggets of advice, in practice, have a dark side that can lead to career-limiting unintended consequences. Based on Jake Breeden's experience coaching thousands of leaders in 27 countries, and the latest scientific research in behavioral economics, neuroscience, and psychology, Tipping Sacred Cows reveals how to overcome the dangerous behaviors that masquerade as virtues at work, and how to lead with fewer self-imposed limitations and greater results. Identifies the seven most common sacred cows at work, including balance that turns bland, creativity that conceals narcissism, and passion that becomes obsession Offers simple steps for recognizing and overcoming the potentially career-limiting effects of each of the most common sacred cows Written by Jake Breeden, a faculty member at Duke University's Corporate Education program, rated by Businessweek and The Financial Times as #1 in the world Tipping Sacred Cows shines a light on the hidden traps that lie between good intentions and great results, clearing a path so leaders can finally realize their full potential at work. Take this quick 21-question survey to find out which of the seven sacred cows are standing in your way at work.

Even if we don't realise it, most of us are now familiar with the idea of ‘emotional labour'; that ‘service with a smile'which everyone from cabin crew to restaurant or call centre staff is expected to give, irrespective of what they actually feel or think. This book considers the complex ways in which this need to show (or hide) particular emotions translates into job roles – specifically those of leaders or managers – where the relationships are lasting rather than transient, two-way rather than uni-directional and have complex, ongoing goals rather than straight-forward, one-off ones. The book contends that these differences contribute unique characteristics to the nature of the emotional labour required and expounds and explores this new genus within the ‘emotional labour'species. The main theme of this book is the explication and exploration of emotional labour in the context of leadership and management. As such, it focuses both on how our understanding of emotional labour in this context enriches the original construct and where it deviates from it. By exploring these issues at the level of situated practices and the real world, real time experiences of leaders, the book seeks to make an innovative and nuanced contribution to our understanding of the emotional element within ‘leadership work'.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Everyone wants to be more effective at work and to get maximum impact from minimum effort. Make Your Brain Work shows you how to do this, using the latest insights from neuroscience about how our mind works and what really makes us tick. Author Amy Brann is an expert in brain science, but you don't have to be: she has distilled the key findings you need into non-technical, practical guidance. Read this clear, engaging book and discover the things you can do to get yourself functioning at the top of your capabilities, more of the time. Learn the habits, techniques and behaviours that will get you the results you want, by making your brain work for you. Leave stress, overwhelm, negative moods and poor time management behind - Make Your Brain Work is your passport to a new improved you!

This book aims to mark fifteen years of contributions to the field of style research in cognition and learning presented at the annual conference of the European Learning Styles Information Network. The style field is a multidisciplinary, global community made up of researchers in several domains of knowledge including education, psychology, business, computer science, information systems, management, human resources and other related fields. The book will be relevant for readers who are interested in differences in thinking and learning, covering a wide range of style-related themes with appeal to readers seeking an international and interdisciplinary perspective. Interested practitioners will include professionals working in the areas of HR Management, Organizational Learning, Business Management and all phases of Education. The application of style differences, for example, impacts widely upon work and human performance in areas of policy-making, team-management and project development (sports, social agency, and medicine). New or alternative research paradigms facilitating revision and consensus in the field of style differences are presented. The aim of integrating research and practice is developed to achieve consensual theory for style differences in human performance. Style Differences in Performance is a timely and field-defining volume that will change the way academics and practitioners across international and disciplinary boundaries think and talk about the field of learning style and its implications for human achievement.

Wanting to create a favorable impression with others is a basic part of human nature in both work and personal life. In this book, Andrew J. DuBrin skillfully provides a guide to the effective use of impression management based on scholarly research and theory, with particular attention to practical application. He highlights not only impressions that individuals make, but those made by entire organizations. Self-tests and questionnaires allow readers to pinpoint how they currently employ impression management techniques in their work lives. Each chapter includes a section on'Guidelines for Application and Skill Development'that provides real-world advice based on the theories and research outlined in the chapter.With this book, students will glean the best methods for creating positive, career-building impressions in current and future positions.

This innovative new work clarifies the misconceptions around body language while providing a scientific approach to understanding non-verbal communication at work. The authors explain why it is so important to understand body language in business, combining hard research evidence with unambiguous tips and practical applications.

What does being a manager mean to those who do managerial work and why has becoming a manager become so attractive for so many people? How does pursuing a managerial career fit with the wider project of constructing a life and a sense of self? This illuminating and thoughtful book answers these questions by considering the extended life histories of ten managers, allowing their own voices to be heard. The Manager's Tale uses the ideas of Heidegger, Sartre and Ricoeur to show that who a person is can be seen as a narrative accomplishment, a result of the stories we tell ourselves and others. Within this framework the manager's stories are revealed, highlighting the complex ways in which dominant expectations of what it means to be a successful individual in the modern world influences what sort of person we strive to be.

Conflict in the workplace is natural—and even necessary. Colleagues who challenge one another's thinking tend to consider a richer range of options, which ultimately leads to better business decisions. How Management Teams Can Have a Good Fight reveals the tactics managers can use to ensure that these healthy back-and-forth moments remain constructive and focused on the issues. Managers who embrace this kind of positive conflict will find increasingly engaged, productive teams—and discover that they themselves are better positioned to lead these teams to success. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

In order to get the best out of people in organisations, managers need to address the fundamental principals of people management: those of motivation, ability and confidence building. This proposed book aims to bring together clarity and understanding of these three main areas in one text with anecdotes and practical examples to enable managers to gain demonstrable improvements in organisational performance through their people. The material will be underpinned with just enough theory to establish a rationale for practice.While a highly practical text, the aim is to meet many of the learning outcome requirements of the Certificate in Management and Diploma in Management people management / empowerment modules

At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one's emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn't working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential.

Despite the ubiquitous nature of emotions as part of the human psyche, the emotional side of leadership is largely ignored in formal and informal training of managers, often resulting in miscommunication and contributing to stress in the workplace. Though concepts such as emotional intelligence have entered the mainstream, they are often marginalized in managerial practice. This book argues that without acknowledging the powerful influence of emotions—your own as well as others'—managers are doomed to fail in their interactions with employees, peers, and bosses, and ultimately in their ability to manage and lead effectively. Ginsberg and Davies draw from primary research, including interviews with managers in a variety of settings, to introduce readers to the emotional side of leadership and demonstrate its positive effects on individual and organizational performance. They present practical tools for honing emotional navigation skills and applying them toward decision making, problem solving, communication, feedback, and performance improvement.Any management decision that involves people (in other words, any management decision) has an emotional component. Given the ubiquitous nature of emotions as part of the human psyche, one would expect leaders and managers to be well-trained and equipped to deal with emotions in the workplace. On the contrary, the emotional side of being a leader is largely ignored in formal and informal training programs, often resulting in miscommunication between managers and their employees, and contributing to workplace stress. Though concepts such as emotional intelligence have entered the mainstream, systematic development of skills in managing emotions in the workplace have yet to emerge, and are often relegated to the touchy-feely end of the spectrum.This book argues that without acknowledging the powerful influence of emotions—their own as well as others'—managers are doomed to fail in their interactions with employees, peers, and bosses, and ultimately in their ability to manage and lead effectively. Ginsberg and Davies draw from primary research, including interviews with managers in a variety of settings, to introduce readers to the emotional side of leadership and demonstrate its positive effects on individual and organizational performance. They present practical tools for honing emotional navigation skills and applying them toward decision making, problem solving, communication, feedback, and performance improvement.