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If you have questions about how to meet the demands of the new economy, corporate and organizational agendas, and the changing workplace you will find the answers in this well-written and concise book. Reengineering the Training Function provides a plan of action rich in strategies and tactics, full of specific guidelines and tools that can be put to use immediately.Learn how successful business reengineering and training practices parallel the reengineering of business processes. Any business that wants to remain competitive in a global marketplace will find this book relevant. Put these guidelines to work immediately to conduct a strategic training audit prior to initiating any reengineering process. You can change the process of training and control the new continuous learning organization with Reengineering the Training Function.

How can organizations effectively navigate times of change? This book provides comprehensive guidance on adapting mindsets, structures and strategies to achieve success.Making Sense of Change Management is a classic text for beginners through to seasoned practitioners, which covers the theories and models of change management and connects them to workable techniques that organizations of all types and sizes can use to adapt to tough market and environment conditions. The updated sixth edition includes an introduction to emerging regenerative mindsets, change processes, and ways of doing and being that will help meet both the urgency and the longer term requirements for change in response to unfolding crises. The book also references the impact of climate change, COVID-19, and other interconnected crises, and illustrates how compassionate, sustainable leadership can positively impact the way change is managed in organizations, and therefore the outcomes for all.This definitive, bestselling text in the field shows how to succeed by changing strategies, structures, mindsets, behaviours and expectations of staff and managers. Supported by thoughtful and provocative questions at the end of each chapter, as well as checklists, tips and summaries to apply knowledge in practice, Making Sense of Change Management remains essential reading for both students and practitioners who are currently part of, or leading, a change initiative. Online resources include international case study question packs and lecture slides with further reflective questions.

Filled with stories of successful social change leadership in diverse contexts, this book demonstrates that the best change agents love the people involved most of all.Many people have experienced change trauma under leaders whose agenda was more important than anything—or anyone—else, so it is no wonder that change failure rates are often reported as 40% to 70%. There is another way: change leaders who work to solve some of the world's toughest problems realize that working with others is necessary to accomplishing a social change mission. This book shares the insights of those who lead social change in the non-profit sector, and shows how they catalyze the urgency for, connect people toward, and continue momentum for a desired change. Their stories reveal three interconnected dimensions of leading change: people (relationships for change), process (communicating for change), and purpose (the change mission). Ultimately, readers will learn that strengthening social capital (people), centering marginal voices (process), and aligning stakeholders to the change mission (purpose) are critical to the work of change agents who value relationships.Leveraging well-known models and elevating little-heard voices, this book flips the script of conventional leadership books by focusing on non-profit social change leaders rather than business titans. Students, managers, and leaders across sectors will value these new insights, along with a relationally focused process and strategy for leading change and practical tips and recommendations for implementation.

You don't have to be a change manager to be managing change. Written for managers, HR and OD professionals, this practical guide tells you everything you need to know to support effective business transformation. Managing Change in Organizations provides practical tips and examples on how to manage the people side of change as well as advice on how to engage staff and support them during times of business flux and uncertainty. There is also expert advice on how to ensure that all change activity in the company is aligned with the overall business goals whether this affects people, practices or processes.There is also expert guidance for HR, OD and management professionals on how to manage staff expectations, communicate change effectively and prioritize wellbeing during times of change. It includes practical tools which explain how to develop everyday activities to support the workforce through noticing, checking-in and navigating. Informed by the author's experience with both public and private sector organizations. this book is crucial reading for all HR and OD professionals as well as line managers needing to manage change in their organizations.

Document from the year 2023 in the subject Leadership and Human Resources - Leadership,, language: English, abstract: Retaining employees for the long term within the framework of change management processes is a challenging management task. In change management processes, a fundamental distinction must be made between incremental change management and radical change management. While incremental change happens continuously and is integrated into everyday work, radical change represents a strategic realignment of the company, which is predominantly associated with staff reductions and is intended to change the corporate culture. This is particularly true in the case of turnarounds, where cost-cutting programs play a crucial role in ensuring the long-term survival of the company. Employees are more willing to go along with incremental change, also known as continuous improvement, than with radical change, as these could also be affected by staff reductions. This stirs up fears among employees and therefore often leads to high turnover. Therefore, it is important for management to actively involve employees in the changes to empower them to act as change agents so that they can actively shape the change. To do this, it is crucial to identify the key personnel that a company cannot do without. The management and key personnel are given the task of actively accompanying the company's employees on the journey of change so that the company can grow sustainably again from a lower level after the strategic realignment so that the remaining employees have a prosperous future. Open communication and excellent transparency on the part of the management, which should also act as a unit, help to bring the employees along on the change journey in a targeted manner. However, experience has shown that 50% of all change management projects in the industry fail and 20% are implemented inadequately due to two crucial reasons, namely power struggles within management and resistance from employees. For this reason, it is imperative that a company's management team select a leadership coalition of similarly rational members who also have sufficient empathy to successfully manage the change management process, which must be done together with employees and should not be directed against them. The guiding coalition should develop a common strategic vision and practice a participative way of working involving everyone, since the goal of transformation is to change the thinking of employees, and transformation can only be brought about together with employees.

Ce livre clarifie la notion même de changement à partir des outils que les sciences de gestion mettent à notre disposition pour décrire les évolutions des organisations, leur nature, leur ampleur, leur temporalité, etc. Il explique ensuite ces changements, en recourant à différentes approches théoriques articulées en un modèle intégré dit « des cinq forces ». Il propose également, à partir de l'examen de plusieurs études de cas approfondies, une grille multidimensionnelle permettant d'évaluer de manière nuancée un processus de changement, ainsi que des hypothèses prédictives permettant d'en anticiper le cours. Il dégage, enfin, des pistes d'action concrètes basées sur les différentes approches théoriques abordées précédemment : le changement peut être alors vraiment considéré comme un processus à gérer. Il s'adresse aux enseignants et étudiants en Sciences de gestion ainsi qu'aux personnes suivant une formation professionnelle dans ce domaine. Il intéressera également toute personne impliquée dans un processus de changement : direction générale, cadres, responsables de projets, DRH.

This definitive, bestselling text in the field of change management provides comprehensive guidance of everything needed to successfully navigate times of change. Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike. Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to adapt to tough market conditions and succeed by changing their strategies, structures, mindsets, leadership behaviours and expectations of staff and managers.This completely revised and updated fifth edition contains new chapters on digital transformation and becoming a sustainable business, new material on resilience, well-being and effective leadership, and new examples from organizations including Google, Burberry and Volvo. Supported by'food for thought'and'stop and think'features to aid critical thinking and understanding, as well as checklists, tips and helpful summaries, Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. New and updated accompanying online resources include international case study question packs for lecturers and lecture slides with reflective questions.

The People Project Triangle refers to the trade-off between the project, the ongoing business, and the people working in them.Driven by rapid external change, the modern corporation is lean and cost conscious. A consequence is an increasingly common project management situation of a medium important, medium complex business change project that cannot justify a full-time team. Consequently, it is resourced by in-house staff working on the project as homework, meaning in addition to their normal responsibilities. The authors term this a composite project.This book postulates that composite projects are increasingly used to meet the demands of rapid business change. However, they are largely unrecognized as a separate organizational category of project, with particular characteristics, management needs, and risks.The People Project Triangle refers to the trade-off between the project, the ongoing business, and the people working in them. When pressure mounts it is often the people who bear the brunt, risking stress and burnout. The authors assert that with better recognition, clearer understanding and appropriate measures, many of the common problems with composite projects can be foreseen and avoided or mitigated.

This textbook covers the fundamentals of organizational development and change (ODC) theory while offering a comprehensive, structured, and systematic approach to guide change management strategies at the organization level. It provides an in-depth understanding of and the tools necessary for designing, diagnosing, implementing and evaluating organizational change interventions. Students will be exposed to case studies in ODC from selected international and Caribbean/Latin American organizations, demonstrating ODC in practice across a broad geographical context. This textbook, the first to offer a macro-level perspective of ODC, provides students with the tools needed to be successful in implementing change into today's organizations.

The literature on Change Management works from the premise that management possesses the power to achieve change and this is evident in that resistance is little more than a footnote in most textbooks. This assumption sits uneasily, however, with the high failure rate of Change Management interventions. This book seeks to explain this paradox by providing a critical ‘relational'approach towards Change Management. What would a book on Change Management look like that takes resistance seriously? This book attempts precisely this by exploring how resistance is as much a part of change as the strategies of those that seek to enact it. The findings are drawn from a qualitative study of organizational transformation in a Local Government Authority in the UK. Its detailed empirical insights enable readers to explore organizational change from many different perspectives considering issues such as the strategic use of metaphor and counter-metaphors; management and employee resistance; organizational politics and cynicism. It will be of interest to researchers, academics, and students interested in change management, organizational studies, human resource management, and critical management studies.

Based on her research and 30 years of experience helping people lead and manage meaningful change, Beverley Patwell offers a new framework to guide and enhance the change journey. This approach is humanizing, engaging, and results in the belief in a higher purpose that permeates throughout the organization while at the same time achieves outcomes that are far greater than one person's single contribution. Patwell's framework is effective in: • creating a shared vision that compels people to be engaged and involved in the change journey; • developing internal leaders and strong, cohesive and aligned teams to lead, manage and support the changes; and • developing strategies to effectively lead, manage and evaluate the human side of change. At the core of the framework are the Use-of-Self principles applied to the change process as seen through interviews with 24 multi-generational emerging, current and long-service leaders who explain why Use-of-Self remains a key element in successfully leading and managing change. The book also includes practical tools to help leaders and managers across the globe address change leadership challenges. Of special note is a two-year case study of the Senior Leadership Team in the City of Ottawa who led a significant city-wide culture shift using the framework.

Mit der Digitalisierung der Arbeit gehen vielfältige Veränderungsprozesse einher. Diese stelle das Top-Management, Führungskräfte und nicht zuletzt Mitarbeitende vor fachliche, methodische aber auch emotionale Herausforderungen. In diesem Buch erfahren Sie, wie Sie die damit einhergehenden Lern- und Entwicklungsprozesse zielführend gestalten können. Inhalte: - Arbeitswelt im digitalen Wandel - Landkarten für das Change Management - Kompetenz- und Gestaltungsfelder im Change Management - Change Tools - Praxistipps in der Umsetzung

Organizational change impacts upon all organizations regardless of size and sector. In this unique organizational change textbook, important ongoing debates about managing change and leading change are combined, giving a broader perspective that encourages readers to engage with both management and leadership. In combination, management and leadership insights inform how organizations are changing and how we can make a positive difference in such processes of change.Managing and Leading Organizational Change speaks both to the applied and practical aspects of organizational change, as well as questioning the research and evidence base of organizational change practices. Chapters begin with real-world insights, followed by coverage of the major theories. The ongoing nature of these debates is signposted through the inclusion of questioning sections with research case studies showcased. This textbook will be particularly beneficial for final year undergraduates and postgraduates studying organizational change, strategic change, change management and change leadership modules.

This book discusses a six-step transformation cycle in which the tasks of innovation management – ranked according to their relevance for companies – are placed in a systematic order. Presenting an in-depth discussion on innovation and transformation, the authors delve into strategic themes such as business models and strategic positioning, which are fundamental to the innovation process. It also describes the underlying processes and roles of innovation management, and the required organizational structures. Following process organization and organizational structure, the authors highlight how the appropriate human resource strategy should look and the manner of personnel selection or development to be implemented. The authors also provide tools and systems that are assigned to specific employees working with innovation management; these deal with innovation audit, knowledge management, idea management, financing and budgeting innovations, marketing and property rights. The book also sheds light on how the effectiveness of the innovation process can be monitored using indicator systems. This is a handy resource for managers looking for a structured strategy and how to implement it to achieve optimal innovation management and reap its benefits.

We know a lot about change leadership. We understand how to design change programmes, and we know how to prescribe best practice change methods. Yet, despite all this knowledge, it is reported that up to 70% of change leadership projects fail to realize many of their objectives. The fault lines are cited as occurring at the micro level of social interaction. What we don't adequately explain and demonstrate within the change leadership literature is how change leaders may consciously generate in themselves and in others resourceful mindsets, emotions, attitudes, and behaviours to enable positive change leadership dynamics. Neuro-Linguistic Programming for Change Leaders: The Butterfly Effect fills this gap by connecting the practices of personal development with those of corporate change leadership.This book has the vision of advancing NLP as a serious technology in the change leader's tool box. The book introduces to operations managers, HR practitioners, OD specialists, and students of management new ideas and practices, which can transform their effectiveness as change leaders.It focuses on the benefits of applied NLP to change leaders as a generative change toolkit. Secondly, the book provides a model that shows change leaders how to build a climate of psychological safety to establish rapport with stakeholders. Thirdly, the book provides a strategy for enabling broader cultural change and stakeholder engagement throughout the organization.

„Als Managing Transitions vor 25 Jahren zum ersten Mal erschien, kam es genau zum richtigen Zeitraum. Doch heute, in Zeiten beispiellosen Wandels und Übergange, ist es relevanter denn je. Das tiefe Verständnis der Autoren darüber, wie wir heute die destabilisierenden Kräfte der Veränderung wahrnehmen, ihre Strategien, den Menschen zu helfen, dass die Übergänge gelingen, sind so bedeutsam.“ Marshall Goldsmith, Bestsellerautor und Top 1-Coach auf der „Caoching Gurus 30“-Liste. Das Geschäftsleben unterliegt einer konstanten Transformation. Wenn Restrukturierungen, Unternehmenskäufe, Insolvenzen oder Entlassungen den eigenen Arbeitsplatz berühren, dann stehen Mitarbeiter wie Manager meistens großen Herausforderungen gegenüber. Sie müssen sich dem Wandel stellen. William Bridges erklärt in diesem Standardwerk, welche Lebenszyklen Organisationen durchlaufen und wie Übergänge erfolgreich durchzustehen sind: Die Mitarbeiter einer Organisation müssen den Sinn der Transition erkennen, einen Plan haben und wissen, welche Rolle sie in einem Veränderungsprozess übernehmen sollen. Bei diesem Prozess akzeptieren die Mitarbeiter Schritt für Schritt die Details einer neuen Situation und die damit heraufziehenden Veränderungen. Nur auf diesem Weg ist nachhaltiger Wandel möglich, ohne dass die Mitarbeitenden „verlorengehen“. Aus dem Inhalt: Veränderungen sind nicht das Problem Die Bereitschaft zur Veränderung prüfen Loslassen lernen Einen Neubeginn initiieren Übergänge, Entwicklung und Erneuerung Übergänge planen und ein Transition Monitoring Team aufbauen Wie wir mit ständiger Veränderung umgehen können Dieses Buch richtet sich an Führungskräfte und unterstützt sie in unsicheren Zeiten mit praktischen Schritt-für-Schritt-Strategien mit dem Ziel, Störungen zu minimieren. William Bridges war ein renommierter Vortragsredner, Berater und Autor. Er gilt als eine der Koryphäen auf dem Gebiet des Change Managements, der tausenden Menschen und hunderten Organisationen dabei half, Übergänge produktiver zu handhaben. Susan Bridges ist President von William Bridges Associates. Sie unterstützt Führungskräfte dabei, Entwicklung- und Innovationspotenziale während eines Überganges zu aktivieren. Vahlens Online-Materialien Auf der Website zum Buch unter www.vahlen.de/22325673 finden Sie ausgewählte Checklisten aus dem Buch für Ihre tägliche Arbeit.

Advances in Mergers and Acquisitions stands out from the competition due to its focus on three key characteristics: studies from scholars in different countries, with different research questions, relying on different theoretical perspectives. Such a broad and inclusive approach to mergers and acquisitions is not easily replicated in academic journals, with much narrower mandates and metrics. The chapters published in this volume provide cutting edge ideas by leading scholars, and help to inform mergers and acquisitions research around the world.

The ability to help an organization effectively deal with change is a key competency that all human resource (HR) professionals must possess. However, many people in the HR function have not received any formal training or instruction on how to fulfill this important role. This book provides HR professionals with key concepts and practical techniques to successfully launch, support, and sustain change management initiatives within their organizations. Pragmatic tools and explanations will illuminate critical change management competencies and processes, thereby enabling HR professionals to take on strategic and active roles. As well, understanding of one's own reactions to change will also be explored to assist HR professionals to effectively manage and guide change. Questions posed at the end of each chapter allow for personal reflection and growth, thereby providing further development of skills relating to change management. This text is an excellent resource for HR students, those new to practicing HR and seasoned HR professionals alike.

Tiene en sus manos una notable contribución académica con implicaciones profesionales sobre el tema de la gestión del cambio en la organización, preparada por el doctor Gustavo García. Este trabajo es el resultado de varios años de estudio, del ejercicio profesional como consultor, de la docencia universitaria de cursos vinculados al tema, de investigación y de su divulgación. El libro aspira a presentar y validar en buena parte un modelo integrado comprehensivo, holístico y también aplicable por quienes se dedican a este campo de investigación y práctica. El documento resultante es una fuente de conocimientos declarativos, procedimentales y actitudinales para estudiantes, profesores, asesores, gerentes y en general para todo aquel que esté interesado en los fundamentos y aplicaciones de la gestión de cambios en la organización.

Transformation digitale, disruptions des business models, modifications profondes des pratiques organisationnelles et modes de collaboration. Au coeur de la transformation numérique, les regards se portent sur la fonction RH pour accompagner ces mutations culturelles, technologiques et organisationnelles. Salariés et managers ont-ils le réflexe digital? Quelle appropriation des nouvelles technologies dans les modes de fonctionnement? Entre changements profonds et invariants, quel(s) impact(s) du digital sur la posture managériale? Comment mobiliser salariés et managers pour relever le défi d'associer démarches d'innovation et d'amélioration continue? Quelle place pour l'expérimentation? En s'appuyant sur l'observation de la politique RH du Groupe AG2R LA MONDIALE, cet ouvrage propose un retour d'expérience sur les dispositifs de mobilisations managériales gagnants à l'aune du digital.

Organizations are increasingly investing in consulting capabilities to understand what changes they need to make to keep up the pace with the competition and future-proof their business. Consultancy, Organizational Development and Change is a guide for students and internal and external consultants needing to develop the necessary skills to consult in organizational settings where there is a great deal of complexity. It tackles the issues posing the greatest threat to the success of the change programme, including how to adapt to rapidly shifting needs, deal with the emotional and ethical issues that arise and ensure that the managers take full ownership for the change so that'business as usual'is established.Complete with case studies from the'Big Four'consultancy groups as well as boutique firms, Consultancy, Organizational Development and Change shows how to identify and execute interventions in a variety of organizational settings to deliver value. It provides guidance on how to develop a value proposition; define, write and present the business case for the proposed interventions; establish credibility and report on the results.

Advances in Mergers and Acquisitions stands out from the competition due to its focus on three key characteristics: studies from scholars in different countries, with different research questions, relying on different theoretical perspectives. Such a broad and inclusive approach to mergers and acquisitions is not easily replicated in academic journals, with much narrower mandates and metrics. The chapters published in this volume provide cutting edge ideas by leading scholars, and help to inform mergers and acquisitions research around the world.

Innovation is a necessity in a changing world. But what kind of innovation?'Sustaining innovation'props up and temporarily fixes structures and processes that are failing-but does little for the longer term.'Disruptive innovation'shakes things up in a way that can be welcome in the commercial sector, but is seldom wanted elsewhere. Typically, disruptive initiatives offer only short term impact or are eventually'mainstreamed'to help sustain existing systems. That is particularly true in the public, social, cultural and civic sectors where no natural patterns of renewal are in place. Only'transformative innovation'can deliver a fundamental shift towards new patterns of viability in tune with our aspirations for the future. This pocketbook offers a first stand-alone practical guide to how to realize transformative potential at scale. It offers six elements for policymakers, funders and innovators: Knowing: how to expand our sense of what constitutes valid knowledge to become more comfortable with complexity; Imagining: how to conceive, develop and design transformative initiatives to carry a group's longer term aspirations; Being: how to organize for action, manage the process, and sustain the people involved over time; Doing: how to introduce the new in the presence of the old, enroll others and figure out what to do when you don't know what to do; Enabling: how to construct a policy framework for long term transition and provide smart financing to match; Supporting: how to develop systems and structures to support a culture of renewal in our public, social and civic systems. It concludes with an invitation to join a growing community of transformative innovators around the world - a network of hope in powerful times. [Subject: Business, Economics, Public Policy, Innovative Policy, Administration]Ã?Â?

Get on the cutting edge of organization development Practicing Organization Development: Leading Transformation and Change, Fourth Edition is your newly revised guide to successful organization development. This edition has been updated to explore the cutting edge of change management, leadership development, organizational transformation, and society benefit. These concepts are explored through emerging and increasingly accepted strengths-based approaches such as: appreciative inquiry, emotionally and socially intelligent leadership, positive organization development, and sustainable enterprises. This edition offers both theoretical concepts and guides to practical applications, providing you with the knowledge, techniques, and tools to put organizational development to effective use in the workplace. Organization development is an evolving field focused on understanding and positively impacting the human system processes of groups, teams, organizations, and individual leaders. Thorough organization development results in increased effectiveness, improved health, and overall success. This book shows how to attain positive change by: identifying contemporary themes in organization development, executing organization development approaches, as well as elevating and extending research agenda. This book also illustrates how to influence organizational stakeholders, and how to use this influence to enact key organization development practices. This new edition is enhanced by: Updated chapter-by-chapter lesson plans, sample syllabi, and workshop agendas Revised sample exercises, a test bank, and additional case studies Expanded online appendices that cover regional organization development concepts from around the globe, as well as overviews of additional special issues Organization development is quickly becoming an important aspect of MBA curricula. Practicing Organization Development: Leading Transformation and Change, Fourth Edition gives graduate and doctorate program participants a comprehensive overview of organization development, the resources to learn the field, and the tools to apply their knowledge.

Appreciative Inquiry (AI) is a widely recognised process for engaging people in organizational development and change management. Based on conversational practice, it is a particular way of asking questions, fostering relationships and increasing an organization's capacity for collaboration and change. It focuses on building organizations around what works, rather than trying to fix what doesn't, and acknowledges the contribution of individuals in increasing trust and organizational alignment and effectiveness. Appreciative Inquiry for Change Management studies AI in depth, identifying what makes it work and how to implement it to improve performance within the business. Appreciative Inquiry for Change Management explains the skills, perspectives and approaches needed for successful AI, and demonstrates how a practical conversational approach can be applied to organizational challenges in times of change. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why the processes are valuable and how to promote, create and generate such conversations in other organizations. Written in jargon-free language, this second edition now includes chapters on how positive psychology can enhance appreciative practice and appreciative coaching, making it an essential resource for anyone looking to implement AI in their organization.

Las conexiones que hacen que todo funcione Este libro es una guía práctica y accesible para entender y aplicar las 7S de McKinsey, que le aportará la información esencial y le permitirá ganar tiempo.En tan solo 50 minutos usted podrá:• Entender los 7 parámetros de este modelo dinámico • Descubrir cómo se interconectan estos elementos y el efecto que esto tiene en su negocio• Utilizar los 7 parámetros para desarrollar de forma clara cambios y nuevos proyectos en su negocioSOBRE 50MINUTOS.ES | Economía y empresa50MINUTOS.ES le ofrece las claves para entender rápidamente las principales teorías y conceptos que rigen el mundo económico actual.Nuestras obras combinan teoría, estudios de caso y múltiples ejemplos prácticos para que amplíe sus competencias y conocimientos sin perder tiempo. ¡Descubra en un tiempo récord las claves para el éxito de su negocio!

Professional Practice in Learning and Development guides learning and development professionals and students in designing and delivering effective people development in the modern organization. It is a core text for those studying for learning and development qualifications such as the Chartered Institute of Personnel and Development Intermediate level, and a useful handbook for those in learning and development roles looking to develop their understanding of the latest developments facing the profession. With a particular focus on digital, blended and social learning it will help you deliver more for less. Starting with an introduction to learning and development, it shows how to make the business case for activities, use metrics to demonstrate the value add, and engage the right stakeholders.Drawing on the latest research, Professional Practice in Learning and Development highlights the new opportunities made available to the learning and development practitioner by technology, new media and the networked world in which we live. It looks at approaches to helping people learn and how to develop tailored solutions. Case studies and reflective questions develop skills in facilitating collaborative learning, working in teams, and communicating effectively with all stakeholders. This book also equips you to measure and communicate the value of the programmes and, drawing on insights from neuroscience, demonstrates some practical new tools for engaging learners to improve the effectiveness of their work. Online supporting resources include multiple-choice questions and answers for each chapter.

The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them.This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative.Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change.

Wolfgang Illig liefert eine Konzeption zur Etablierung innovativer Managementansätze auf Basis fragmentierter Wissenselemente und zeigt damit neue Ideen und Wege, insbesondere bei der Führung in Banken auf. Mit dem innovativen Ansatz des Führungssystems der fragmentierten Wissenselemente lassen sich viele Schwachstellen der aktuellen Führungspraxis beseitigen und Vorteile für die Banken, ihre Mitarbeiter sowie ihre Führungskräfte generieren. Die Bankenbranche ist derzeit von einer Fülle von Veränderungsprozessen geprägt und die Bedeutung des Mitarbeiters als Individuum und wertvolle Ressource bedroht. Der Mitarbeiter wird zwischen dem Wunsch nach Stetigkeit und Konstanz einerseits sowie Umwälzung, Umstrukturierungen und Aktionismus anderseits vernachlässigt.

Since the 1990ies, organizations from different sectors have been operating in increasingly dynamic socio-economic environments characterized by unexpected events and instability. Organizations tend to adjust to dynamic environments by change initiatives promoting permanent reorganization. Such change initiatives often induce unintended effects, e.g. an erosion of trust, the violation of ‘psychological contracts'in employees'eyes or a decrease in organizational effectiveness. This book explores and analyzes whether such unintended effects can be anticipated or constructively dealt with by mindful change. The latter refers to the concept of organizational mindfulness that originally is linked to risk and safety research, e.g. in respect to ‘High Reliability Organizations'. In this book, organizational mindfulness is re-conceptualized addressing organizational change in the perspective of organizational sustainability. Moreover, it is explored how institutions foster or restrict organizations'capability of organizational mindfulness in change processes.

The NTL Handbook of Organization Development and Change, Second Edition The NTL Handbook of Organization Development and Change is a vital tool for anyone who wants to know how to effectively bring about meaningful and sustainable change in organizations—even in the state of turbulence and complexity that today's organizations encounter. Featuring contributions from leading practitioners and scholars in the field, each chapter explores a key aspect of organization development. In this new edition, each of the 34 chapters has been revised in response to recommendations from the contributors and NTL members. “These 34 chapters articulate exactly what grounds organization development! Issues and perspectives involving training, groups, practice, and the global world are current and thought provoking.” —Therese F. Yaeger Ph.D., professor, OB/OD Department, College of Business, Benedictine University “There is no other source that offers such a rich array of the most current and future-thinking topics from so many leaders in the field.” —Robert Gass, Ed.D., co-founder, Rockwood Leadership Institute “The editors accomplish the difficult task of including theory, concept, and method that will appeal to the academic community as well as those who are focused on being an effective practitioner.” —John D. Carter, Ph.D., president, Gestalt OSD Center

Mittlere Manager bilden in Veränderungsprozessen die Schaltstelle zwischen strategischen Vorgaben und deren operativer Umsetzung. Diese Sandwichposition zwischen Topmanagement und operativen Führungskräften sowie Mitarbeitern kann mit starken Belastungen verbunden sein. Doris Wieser liefert eine Aufbereitung des aktuellen Forschungsstandes und eine Analyse der Belastungssituation mittlerer Führungskräfte im Wandel aus der Perspektive von fünf gängigen Stresstheorien. Darüber hinaus wird in dieser anwendungsorientierten, qualitativen Forschungsarbeit den Fragen nachgegangen, welchen Beitrag die mittlere Führungsebene zum Erfolg von Veränderungsprozessen leistet und wie sie durch den Personalbereich optimal unterstützt werden kann.

Die inhaltlich vollständig und gründlich überarbeitete 5. Auflage präsentiert ein umfassendes Konzept für das Management des Wandels. Angereichert durch neue Erkenntnisse, Fallbeispiele und Handlungsempfehlungen wurde das Gesamtkonzept weiterentwickelt und zum Beispiel um den Aspekt des „beidhändigen Managements“ ergänzt. Um im permanenten Wandel überleben zu können muss das Unternehmen „beidhändig“ arbeiten. Die rechte Hand kümmert sich um das Tagesgeschäft und dessen operative Verbesserungen, die linke Hand strebt nach strategischer Erneuerung. Betrachtet werden dabei alle Bereiche der Unternehmensführung, insbesondere das Human Resource Management mit den Aspekten der Mitarbeiterbeteiligung und Kommunikation, aber auch das Controlling der Erneuerungsprozesse.Ein eigenständiges Kapitel beschreibt Techniken und Instrumente des Wandlungsmanagements und erleichtert somit – zusätzlich zu vielen Praxisbeispielen und Handlungsempfehlungen – die Umsetzung in die Praxis. Die Stiftung der Schweizerischen Gesellschaft für Organisation und Management SGO unterstützte diese Studie.

In Zeiten des fortschreitenden globalen Wandels sind Veränderungen für Unternehmen an der Tagesordnung. Während in der Praxis meist die Frage im Fokus steht, wie eine Veränderung fachlich-strukturell durchgeführt werden muss, scheitern viele Veränderungsprojekte daran, dass das A und O eines erfolgreichen Change Managements nicht bedacht wird: Wie holt man die betroffenen Mitarbeiter ins Boot und wie motiviert man sie, die Veränderungen mitzutragen? In diesem Buch, einem der erfolgreichsten Fachbücher zum Change Management, zeigen zwei erfahrene Organisationsentwickler, wie man einen Veränderungsprozess nicht nur fachlich, sondern auch psychologisch erfolgreich gestaltet: Indem man 4 zentrale Bereiche einbezieht – Vision und Ziele, Kommunikation, Beteiligung und Qualifizierung. Die Darstellung ist direkt und praxisnah: Das ganze Buch ist aus konkreten Handlungsanleitungen, detaillierten Vorgehensweisen, Ablaufschemata, Gesprächsleitfäden und Checklisten aufgebaut. Die dritte Auflage wurde komplett überarbeitet und um zahlreiche neue Tools und Schemata ergänzt. Für alle, die direkt loslegen möchten: Alle Materialien, Methoden und Tools werden jetzt auch zum Download im Internet angeboten.

Nearly a decade later, leading change pioneers in the field have realigned to bring you the second edition of the Change Champion's Fieldguide. This thoroughly revised and updated edition of the Change Champion's Field Guide is filled with the information, tools, and strategies needed to implement a best practice change or leadership development initiative where everyone wins. In forty-five chapters, the guide's contributors, widely acknowledged as the'change champions'and leaders in the fields of organizational change and leadership development, explore the competencies and practices that define an effective change leader. Change Champions such as Harrison Owen, Edgar Schein, Marv Weisbord, Sandra Janoff, Mary Eggers, William Rothwell, Dave Ulrich, Marshall Goldsmith, Judith Katz, Peter Koestenbaum, Dick Axelrod, David Cooperrider, and scores of others provide their sage advice, practical applications, and examples of change methods that work. Change Champion's Field Guide examines the topic of leadership and change within four main topics including: Key elements of leading successful and results-driven change Tools, models, instruments, and strategies for leading change Critical success and failure factors Trends and research on innovation, change, and leadership Guidelines on how to design, implement, and evaluate change and leadership initiatives Fresh case studies that highlight leading companies who are implementing successful change in innovative and inspired ways.

L'auteur propose des outils pour accompagner concrètement les personnes qui ont à réaliser ou à vivre un changement organisationnel : un carnet de tâches et de responsabilités dédié à chaque intervenant ainsi que des fiches thématiques pour chacun des domaines stratégiques d'intervention.

Written for students and professionals alike, Making Sense of Change Management is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation. This completely revised and fully updated new edition includes new chapters on managing change in tough and uncertain times and the deeper skills of becoming a true agent of change.

Previously, the conventional wisdom about organizations was'If it's not broken, then don't fix it.'Today, the new dictum seems to be'If it works, make it work better.'There is a shift from a posture of reaction to one that embraces change. The prevailing wisdom is changing because many of our organizations are now or will soon be in a state of crisis. Every day we read about a proud old firm going bankrupt, manufacturers who must cut costs and retrench in order to survive, and failures in our governmental agencies. Who's next? Many organizations are failing but others are doing well. All wonder if something terrible could happen to their organization. Thus, it seems prudent to anticipate and proactively manage change rather than to passively sit by until some crisis strikes. All of us know that any organization can be improved. There will always be a gap between some desired state and our current reality. There will always be differences among people about what is desirable and what is not. Every change energizes these gaps. Because there are so many changes taking place, it is no wonder that there is continuous clamor for organizational change. These gaps and differences are the source of problems. Once a problem is recognized and agreed to, efforts are made to generate a solution to it. Every solution has both its intended and unintended consequences.

Aimed at managers and executives wanting insight into how to better drive change at the micro and macro level, Ready for Change? Provides guidance in understanding the factors within different business disciplines that enable and disable lasting change through examples of good practice and'not so good'practice within real organisations.

Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied through positive psychology, understanding various perspectives and trialling tested approaches to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show the value and effectiveness of the processes and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can bring to your organization and its performance. Appreciative Inquiry for Change Management explains the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development (OD).

In Zeiten des globalen Wandels sind Veränderungen für Unternehmen an der Tagesordnung. Change Manager sind diejenigen, die in ihrer täglichen Praxis Veränderungen in Organisationen begleiten und gestalten. Während meist die Frage im Fokus steht, wie eine Veränderung fachlich-strukturell durchgeführt werden muss, scheitern viele Veränderungsprojekte daran, dass das A und O eines erfolgreichen Change Managements nicht bedacht wird: Wie holt man die betroffenen Mitarbeiter ins Boot und wie motiviert man sie, die Veränderungen mitzutragen? In diesem praxisbezogenen Buch zeigen zwei erfahrene Organisationsentwickler, wie man ein Veränderungsmanagement fachlich und psychologisch erfolgreich gestaltet. Es werden 4 zentrale Schritte aufgezeigt: Vision und Ziele, Kommunikation, Beteiligung sowie Qualifizierung. Das erfolgreiche Handbuch bietet auch in der zweiten Auflage viele Materialien, Methoden und Tools für die Praxis. Detaillierte Vorgehensweisen, Ablaufschemata, Gesprächsleitfäden und Checklisten werden jetzt auch zum Download im Internet angeboten. - Change Management Schritt für Schritt.

Completely revised, this new edition of the classic book offers contributions from experts in the field (Warner Burke, David Campbell, Chris Worley, David Jamieson, Kim Cameron, Michael Beer, Edgar Schein, Gibb Dyer, and Margaret Wheatley) and provides a road map through each episode of change facilitation. This updated edition features new chapters on positive change, leadership transformation, sustainability, and globalization. In addition, it includes exhibits, activities, instruments, and case studies, supplemental materials on accompanying Website. This resource is written for OD practitioners, consultants, and scholars.

Firmly established as a comprehensive introduction on the topic, this 6th edition provides a wide-ranging outline of the major instructional and training concepts, and their relationship to training in practice. The authors have expanded on information relating to the training environment, equipment, and strategies, as well as new material on cognitive task analysis (CTA) and a new chapter on individual training and development.Written with the newcomer to the training function in mind, it provides numerous real-life case studies to illustrate the theory. This engaging and practical book is as valuable to those who want to put their training experience into a coherent context, as it is to managers who need to understand the role that training can play.

Organization design is a key feature of management theory and practice. It addresses the challenges of constructing and maintaining effective organizations. Essential to organizational design is the assumption that it can improve organizations. Faced with the ever-accelerating pace of technological change and the restructuring of markets, many firms have been questioning their own organization. This book is the third to emerge from a series of workshops on organization design, featuring new empirical research and theoretical insights. The chapters are organized around four central themes: 1) Towards New Organizational Forms, 2) Dynamics of Adaptation and Change, 3) Theoretical and Practical issues, 4) Fit and Performance. Collectively, the chapters reflect the state of the art of OD as well as provide a further step towards the evolution of this important field of research.

'Change before you have to'- the advice by Jack Welch, former CEO of industry giant General Electric, still holds true today. Even more so: organisations permanently have to face change, if they want to succeed economically. No small feat, given the high expectations that employees have in times of transformation towards their management. Staff cannot be entirely left out of the process, anymore. This hard-learned lesson is fairly well understood by now. But how should engagement be designed and carried out? This collection explores the different approaches to employee participation - from a practitoners'perspective. Consultants from Pleon, Europe's leading communications agency, as well as managers and academics share their experience with change communication and offer valuable insights on what engagement - if tackled correctly - can do for organisations: it adds to the internal trust and external reputation.

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

The NTL Handbook of Organization Development and Change is an essential tool for both practitioners and students who want to know how to effectively bring about meaningful and sustainable change in organizations. Featuring contributions from leading practitioners, academics, and scholars in the field, each chapter comprehensively explores a key aspect of organization development including core theories and methods, OD in the international and world setting, practical applications, the future of OD, and many others. Co-published with the NTL Institute, a long-time leader and champion for the field, The NTL Handbook of Organization Development and Change boasts an extensive range of knowledge, experience, and methods integrated by a philosophical system that underscores the vital mission of OD as well as provides expert guidance in the art and science of making organizational development and change work.

In Zeiten des globalen Wandels sind einschneidende Veränderungen für Unternehmen an der Tagesordnung. Change Manager sind diejenigen, die in ihrer täglichen Praxis Veränderungen in Organisationen begleiten und gestalten. Während meist die Frage im Fokus steht, wie eine Veränderung fachlich-strukturell durchgeführt werden muss, scheitern viele Veränderungsprojekte daran, dass das A und O eines erfolgreichen Change Managements nicht bedacht wird: Wie holt man die betroffenen Mitarbeiter ins Boot und wie motiviert man sie, die Veränderungen mitzutragen? Wie man ein Veränderungsmanagement fachlich und psychologisch erfolgreich gestaltet, zeigen zwei erfahrene Organisationsentwickler in diesem praxisbezogenen Buch. Es werden 4 zentrale Schritte aufgezeigt: Vision und Ziele, Kommunikation, Beteiligung sowie Qualifizierung. Das Buch - ein Werkzeugkasten - steckt voller Materialien, Methoden und Tools (z.B. detaillierte Vorgehensweisen, Ablauf eines Workshop, Gesprächsleitfaden und Checklisten) - Change Management Schritt für Schritt.

Exit from the world of work Dr John Ullmann is an engineer, statistician, and economist whose major, professional interests lie in the interaction of business, technology and politics. In this special issue, he discusses the wide-ranging changes and downward auctions that have taken place in worklife, including topics such as Walmartization, the deindustrialization of the US and what he calls'the spurious GDP. Previously published in: The journal Management Development, Volume 23, Number 10, 2004

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.