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This book constitutes extended selected papers from the 15th Conference on Advanced Information Technologies for Management, AITM 2017, and the 12th Conference on Information Systems Management, ISM 2017, held as part of the Federated Conference on Computer Science and Information Systems, FedCSIS, which took place in Prague, Poland, in September 2017. The 13 papers presented in this volume were carefully reviewed and selected from 48 submissions. They were organized in topical sections named: information technology and systems for knowledge management; information technology and systems for business transformation; and implementation and evaluation of information systems.

This book constitutes revised selected papers from the 14th Conference on Advanced Information Technologies for Management, AITM 2016, and the 11th Conference on Information Systems Management, ISM 2016, held as part of the Federated Conference on Computer Science and Information Systems, FedCSIS, which took place in Gdansk, Poland, in September 2016. The 13 papers presented in this volume were carefully reviewed and selected from 51 submissions. They were organized in topical sections named: information technology and systems for knowledge management; information technology and systems for business transformation; and implementation and evaluation of information systems.

This book constitutes revised and extended versions of the best papers from the 10th Conference on Information Systems Management (ISM 2015) and 13th Conference on Advanced Information Technologies for Management (AITM 2015), held in Lodz, Poland, September 2015 as part of the Federated Conference on Computer Science and Information Systems (FedCSIS 2015). These events constitute a forum for the exchange of ideas for practitioners and theorists working in the broad area of information systems management in organizations and to present and discuss the current issues of IT in business applications.The 11 full papers included in this volume were carefully reviewed and selected originally 54 submissions. They focus on knowledge management systems; information technology for business and public organizations; and evaluation of information systems.

This book is a collection of high scientific novel contributions addressing several of these challenges. These articles are extended versions of a selection of the best papers that were initially presented at the French-speaking conferences EGC'2019held in Metz (France, January 21-25, 2019).These extended versions have been accepted after an additional peer-review process among papers already accepted in long format at the conference. Concerning the conference, the long and short papers selection were also the result of a double blind peer review process among the hundreds of papers initially submitted to each edition of the conference (acceptance rate for long papers is about 25%.

This book constitutes the refereed proceedings of the Second International Conference on Information Systems for Crisis Response and Management in Mediterranean Countries, ISCRAM‐med 2015, held in Tunis, Tunisia, in October 2015. The objectives of the ISCRAM‐med conference are to provide an outstanding opportunity and an international forum for local and international researchers, practitioners, and policy makers to address and discuss new trends and challenges with respect to information systems for crisis response and disaster management. The 14 full papers and 4 short papers presented in this volume were carefully reviewed and selected from 41 submissions. They are organized in topical sections on social computing, modeling and simulation, information and knowledge management, engineering of emergency management systems, and decision support systems and collaboration.

This book constitutes the proceedings of the 7th International Formal Ontologies Meet Industries Workshop held in Berlin, Germany, in August 2015. The 11 full research papers accepted for FOMI 2015 were selected from 18 submissions. The papers focus on theoretical studies of formal ontologies committed to provide a sound basis for industrial applications and to allow formal representation of corporate knowledge, and on business experiences in case studies that single out concrete problems and possible solutions in the creation and deployment of formal ontologies. Overall, they provide valuable insights into the current state of progress in supporting industrial information and knowledge sharing through the development of formal ontologies.

The Semantic Web has been a very important development in how knowledge is disseminated and manipulated on the Web, but it has been of particular importance to the flow of scientific knowledge, and will continue to shape how data is stored and accessed in a broad range of disciplines, including life sciences, earth science, materials science, and the social sciences. After first presenting papers on the foundations of semantic e-science, including papers on scientific knowledge acquisition, data integration, and workflow, this volume looks at the state of the art in each of the above-mentioned disciplines, presenting research on semantic web applications in the life, earth, materials, and social sciences. Drawing papers from three semantic web workshops, as well as papers from several invited contributors, this volume illustrates how far semantic web applications have come in helping to manage scientific information flow.

This e-book presents papers which focus on the topic of performance. The papers focus on best practice management, maximizing M & A value, future foresight and public private partnerships.

The papers in this ebook highlight some the most cutting edge research in the field of strategic business valuation. All of the selected papers in this ebook deal with the multi-faceted perspective of evaluating assets that are both financial and intangible in nature. As a collection, this ebook sets the groundwork for many years of future hypothesis development and testing. The authors of this ebook were all featured at the 1st World Congress on Strategic Business Valuation hosted by McMaster University in January, 2007.

The papers in this ebook highlight some the most cutting edge research in the field of intellectual capital as it pertains to strategic enterprise valuation. All of the selected papers in this ebook deal with the multi-faceted perspective of evaluating intangible assets. As a collection, this ebook sets the groundwork for many years of future hypothesis development and testing. The authors in this ebook examine the knowledge-intensive enterprise from a variety of functional perspectives and various international contexts. There are studies included from Australia, Austria, Germany, Holland, Ru.

This book starts with the rationale for creating an FCM by contrast to other techniques for participatory modeling, as this rationale is a key element to justify the adoption of techniques in a research paper. Fuzzy cognitive mapping is an active research field with over 20,000 publications devoted to externalizing the qualitative perspectives or “mental models” of individuals and groups. Since the emergence of fuzzy cognitive maps (FCMs) back in the 80s, new algorithms have been developed to reduce bias, facilitate the externalization process, or efficiently utilize quantitative data via machine learning. It covers the development of an FCM with participants through a traditional in-person setting, drawing from the experience of practitioners and highlighting solutions to commonly encountered challenges. The book continues with introducing principles of simulations with FCMs as a tool to perform what-if scenario analysis, while extending those principles to more elaborated simulation scenarios where FCMs and agent-based modeling are combined. Once an FCM model is obtained, the book then details the analytical tools available for practitioners (e.g., to identify the most important factors) and provides examples to aid in the interpretation of results. The discussion concerning relevant extensions is equally pertinent, which are devoted to increasing the expressiveness of the FCM formalism in problems involving uncertainty. The last four chapters focus on building FCM models from historical data. These models are typically needed when facing multi-output prediction or pattern classification problems. In that regard, the book smoothly guides the reader from simple approaches to more elaborated algorithms, symbolizing the noticeable progress of this field in the last 35 years. Problems, recent references, and functional codes are included in each chapter to provide practice and support further learning from practitioners and researchers.

This book showcases the valuable contributions made during the online event entitled The International Conference on Knowledge Transfer in the Sustainable Rehabilitation and Risk Management of the Built Environment. The conference was held on December 15–16, 2021, and was organized as a multiplier event of the European project Rehabilitation of the Built Environment in the Context of Smart City and Sustainable Development Concepts for Knowledge Transfer and Lifelong Learning (RE-BUILT). This book specifically retains the same main themes explored in the book titled Critical Thinking in the Sustainable Rehabilitation and Risk Management of the Built Environment – CRIT-RE-BUILT. The papers included in this book are mostly authored by partners in the project's consortium and cover various aspects of civil engineering knowledge transfer in crucial areas, to address different perspectives and significant challenges related to the sustainable built environment. The book seeks to provoke ideas and discussions, particularly in the areas where risk management and sustainable rehabilitation of the built environment intersect, ranging from reducing hazard risks to enhancing sustainable rehabilitation efforts in the field

This book contains the first and second volume papers from the 8th International Conference on the History of Records and Archives (I-CHORA 8). Contributors present articles that propose new solutions and aspirations for a new era in the technology of archives and recordkeeping. Topics cover rethinking the role played by archivists, and reframing recordkeeping practices that focus on the rights of the subjects of the records. This text appeals to students, researchers and professionals in the field. Previously published in: Archival Science:'Special Issue: Archives in a Changing Climate - Part I'and'Archives in a Changing Climate - Part II'Chapter'Displaced archives': proposing a research agenda is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

It is a pleasure to introduce this special issueon knowledge-based development. I wouldlike to congratulate the Guest Editor -Professor Francisco Javier Carrillo, Directorfor Knowledge Systems, ITESM, Mexico -for suggesting the topic, commissioning thepapers, and seeing the project through tocompletion. Resources on knowledge-baseddevelopment - creating and sustainingnational and international knowledge and itsaffects on societies and the global economy -are scattered throughout the literature, and inmany cases directed towards the needs ofacademic specialists. This special issue on knowledge-baseddevelopment is an holistic attempt to provideboth academics and practitioners with aglobal view of the subject. The papers in thisissue cover a spectrum of topics - rangingfrom frameworks and systems for knowledgebaseddevelopment to regional knowledgeclusters and networks to global wealthcreation. In the first paper,''Constructing theknowledge-base for knowledge-drivendevelopment,''Robin Mansell states thatinformation and communication technologies(ICTs) represent a major opportunity forworld development. However, she contendsthat the''digital divide''between countriesand regions is increasing. In this paper theauthor suggests several ways in which ICTexperiences could be shared and moreresources mobilized to support local ICTprojects and locally-defined goals. The authorbelieves that effort is also needed to focus onthe purpose and goals of long-termknowledge-driven development - rather thanon the short-term interests of individualstakeholder organizations. In their paper, Alejandro EscribaÂþ-Esteveand JoseÂþ Anastasio Urra-Urbieta explorecooperative agreements from a knowledgebasedperspective. The last decade has beenwitness to an unprecedented growth in thenumber of alliances between companies. Theauthors have developed a conceptualframework which.

This book is a collection of representative and novel works in the field of data mining, knowledge discovery, clustering and classification. Discussing both theoretical and practical aspects of “Knowledge Discovery and Management” (KDM), it is intended for researchers interested in these fields, including PhD and MSc students, and researchers from public or private laboratories. The contributions included are extended and reworked versions of six of the best papers that were originally presented in French at the EGC'2016 conference held in Reims (France) in January 2016. This was the 16th edition of this successful conference, which takes place each year, and also featured workshops and other events with the aim of promoting exchanges between researchers and companies concerned with KDM and its applications in business, administration, industry and public organizations. For more details about the EGC society, please consult egc.asso.fr.

This book reviews the field of Knowledge Management, taking a holistic approach that includes both'soft'and'hard'aspects. It provides a broad perspective on the field, rather than one based on a single viewpoints from Computer Science or Organizational Learning, offering a comprehensive and integrated conception of Knowledge Management. The chapters represent the best Knowledge Management articles published in the 21st century in Knowledge Management Research & Practice and the European Journal of Information Systems, with contributors including Ikujiro Nonaka, Frada Burstein, and David Schwartz. Most of the chapters contribute significantly to practise as well as theory. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.

This book gathers together, in a new way, established and contemporary thinking about how to get the best out of information technology and information systems investments. Working managers who are beset by the complexities of information management in the age of Big Data and the Social Web, and students who are trying to make sense of information management in a chaotic world that is more and more driven by the Internet, will all benefit from this new treatment of a long-standing and problematic domain. Importantly, the book reveals and clarifies the dependencies that exist between the inner world of information technology and the outer world of people and organisations at work.The book differs from other books in its reflective approach. It avoids lengthy, descriptive, and prescriptive dogma. Rather, it provides tools for thinking about information management and it identifies strategic and tactical options at six levels: from the simple consideration of information technology and information systems, right through to issues of organisational performance and business strategy. At the heart of the matter are two critical and tightly connected issues: the ways that we conceive and manage an organisation's processes, and the ways that we conceive and manage the information that an organisation needs to sustain those processes. The six-level framework that achieves this clarity is the “Information Management Body of Knowledge” (familiarly known as the “IMBOK”). This easy-to-understand and easy-to-remember framework has been found to be extremely useful in business, in government, in civil society and in education. Throughout the book, selected research papers are identified and summarised. There are also summary chapters from three different operational perspectives: performance and competency assessment using the IMBOK, undertaking research into related issues, and a review of parallel expert thinking.This book standsas a reference point and resource for all those who need to straddle the disparate worlds of “information technology” and “business”. It provides firm pedagogical foundations for courses dealing with business management in the information age, and it provides a sound reference framework for researchers who need to position research projects related to information technology and information systems in a wider context. For busy managers, who simply wish to identify, understand and successfully manage information technology-related opportunities, it provides an ideal arrangement of ideas and tools that will help them.

Organizing Around Intelligence (2nd Edition) introduces a new mindset in leading, managing and structuring human organizations in the 21st Century. This paradigm shift is vital as humankind enters the intelligence era (the core of the knowledge economy). Focusing on nurturing highly intelligent human organizations (iCAS), the intelligent organization theory introduced in the book recounts the revelation and significance of intelligence management that concentrates on the human thinking systems and the orgmind. In addition to the basic concepts of CAS and the complex adaptive dynamics, several mind-stimulating concepts/models in the new perspective such as the integrated deliberate and emergent strategy, general information theory, 3C-OK interdependency framework, intelligent person model, paper dialogue and the intelligence leadership theory are also discussed. Understanding these intelligence-centric frameworks/models provides a better strategy for leading and managing highly intelligent human organizations and creates a more sustainable intelligence advantage.

Knowledge management (KM) is a set of relatively-new organizational activities that are aimed at improving knowledge, knowledge-related practices, organizational behaviors and decisions and organizational performance. KM focuses on knowledge processes—knowledge creation, acquisition, refinement, storage, transfer, sharing and utilization. These processes support organizational processes involving innovation, individual learning, collective learning and collaborative decision-making. The “intermediate outcomes” of KM are improved organizational behaviors, decisions, products, services, processes and relationships that enable the organization to improve its overall performance. Knowledge Management and Organizational Learning presents some 20 papers organized into five sections covering basic concepts of knowledge management; knowledge management issues; knowledge management applications; measurement and evaluation of knowledge management and organizational learning; and organizational learning.

A collection of 30 papers written by White and an international group of scholars.

This book explores the notion of knowing-in-practice to unravel the formation of academic managers'knowing in a community university. It considers the unique socio-historical context and institutional intricacies, such as procedures, flows, and political and power structures. Knowing-in-practice implies that knowledge is dynamic, constantly in flux, and intricately linked to the capability for action within the social context. In essence, knowledge is emergent and anchored by its material context. The role of an academic manager is distinctive, involving the concurrent practice of higher education management and teaching. Hence, academic-managers are supposed to deal with a multiplicity of activities and interpersonal relationships. This work will enhance our understanding of the constitution process of academic-managers in higher education, emphasizing the perspective of knowing-in-practice. It offers insights into the learning processes and knowing associated with academic management, contributing to the improvement of university management and leadership. Further, it contributes to the advancement of organizational studies related to learning and knowing.

This book provides an overview and a critical analysis of prior research and practice insights in the field of learning organizations and learning enterprises. However, it also represents the author's own findings and reflections on various dimensions and perspectives of a learning organization, offering solutions in response to previous findings and their critical evaluation. It reflects the time in which it was written, characterized by concerns about reaching the limits of growth and the potential collapse of the world under the burden of pollution and a growing population. Instead of advocating for greater control and regulation, this book presents a different perspective on the solution: the development and transformation of collective consciousness.

This book explores current and future trends in adopting intelligent technologies among individuals and organizations. The edited book includes empirical and review studies primarily focusing on these issues. This focus aids scholars in conducting future research in the domain and identifying possible future developments of emerging technologies. The empirical studies in the book utilize recent and advanced analytical techniques for data analysis.

This book offers guidance on capturing the creative forces of the faculty, staff and students at universities. Given their unique and central role in America and the world, it examines how university research, learning and service can be integrated to address the needs of society as it is both enabled and changed by technology. In turn, the book assesses the challenges and opportunities for universities to be more successful and impactful through innovation, viewing universities as integrated systems. It demonstrates how change can occur both within the “knowledge economy” and because of innovations within it. In doing so, the book provides insights into how universities can prosper and lead in a world that is constantly changed by the innovations that universities and industry jointly create. The book serves as a guide for higher education policymakers, funders, donors, board members, stakeholders and leaders (chairs, deans, provosts, presidents) through its systematic vision for university innovation and service to society. It will also benefit researchers studying innovation in organizations, illustrating how systematic approaches arising from management science and operations research can be used toward positive change. Lastly, strategic partners in industry, government and foundations seeking opportunities for partnerships and collaboration with universities will also find it useful.

Industrial engineers need to have a good foundation in the Six Sigma process to define needs, collect data, measure performance, analyze results, and improve operations in the workplace. This textbook covers the associated Six Sigma, lean, and technology-related concepts that an industrial engineer needs to understand to adopt the changes necessary to remove waste and increase productivity. The book introduces essential basic measurement tools and various process improvement methodologies, including total quality management (TQM), Six Sigma and the DMAIC approach, lean methodology, and Kaizen. Case studies and examples examine manufacturing, health care, and transportation services. Six Sigma and Quality Concepts for Industrial Engineers provides industrial engineering students and practitioners with a practical understanding of Six Sigma and manufacturing improvement concepts.

In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that, above all else, individuals are at the centre of services, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context. The book offers a conceptual toolkit to understand and analyse dynamically changing services and the application of new technologies. Topics covered include pressing issues surrounding public services, such as e-technology, digitalisation, e-services, artificial intelligence, entrepreneurialism, sustainability, climate, inequality, developing economies, and smart cities. Chapters follow a similar structure: issue, problems, what we know, learning framework, worked example, theory and practice conclusions, as well as teacher and learner notes. Addressing advanced undergraduate and graduate students of public administration, public management, political science, sociology, computer science, and information systems, the book will also be a valuable resource for practitioners, i.e. experts and managers in public organizations, professionals in organizations working at the business and public sectors, consultants, and IT suppliers.

Knowledge Management: Systems and Processes in the AI Era, Third Edition, is aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. This book serves as a complete introduction to the subject of knowledge management, incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing, online communities, crowdsourcing, and artificial intelligence. Aimed at advanced undergraduate, postgraduate, and MBA students who are seeking a comprehensive perspective on knowledge management, Knowledge Management is also complemented by online support for lecturers including suggested solutions to the many review questions and application exercises contained within the book.

Knowledge translation is a topic that originated in the field of health sciences where the need to move research to practice is of critical importance. In parallel, the field of knowledge sciences has developed a research base around knowledge transfer, knowledge sharing, knowledge exchange, knowledge articulation and knowledge absorption. This book brings these two important tracks together and synthesizes the fragmented literatures. It also draws from essential work on human communication and considers how these concepts are affected by the knowledge economy. The book raises awareness of the critical role that knowledge translation plays in every academic field of study, and in everyday life. To demonstrate this role, the book presents a grounding model that readers can use to better ‘see'their knowledge translation challenges and opportunities. Drawing on the author team's experience in a range of domains and sectors, the book explores knowledge translation in the fields of manufacturing, infectious diseases, automated call centers, regulatory development and compliance, financial lending, transportation safety, and doctor-patient discourse.

This book explains basic ideas behind several methods used in artificial intelligence-based knowledge management techniques. It also shows how these techniques are applied in practical contexts in different education sectors. The book discusses AI-based knowledge management applications, AI-empowered knowledge management in primary and higher education, and technical and ethical challenges and opportunities.

Co-operatives are increasingly being recognized as important contributors to inclusive, sustainable and fair development. However, the co-operative movement faces a multitude of challenges, including the lack of access to credit. This book presents existing cases and new examples of the intersection between the co-operative economy and sustainability challenges. Chapters explore innovative circular and low carbon sustainable economy cases and practical examples of the role of co-operative organizations within the European Union. It asks how policy factors influence sustainability innovations, explores the role of workers'involvement in firm strategies and analyses the management style of cooperative firms in facing sustainability challenges. This book will be an essential resource for scholars and students of sustainability and the circular economy, innovation management, HRM and labour studies.

In order to achieve its full value, knowledge must flow and be continuously used. Knowledge use, reuse, and repurposing has been a challenge discussed in knowledge sciences literature for over three decades. Based on a review of research and conversations with business stakeholders, the authors investigate and offer solutions to two key challenges - preserving and curating knowledge. Knowledge Preservation and Curation focusses on business value and processes rather than traditional legal and financial requirements, and further, explores preservation and curation in known and unknown business futures. Real-world examples from cutting-edge private and public sector organizations are included, and give unique insight into the world of knowledge management.

This book examines conceptualizing capability (kōsō-ryoku), the most important ability for thriving in the era of innovation. A new approach,'formative conceptualizing capability,'is proposed as the core knowledge methodology for innovation and management, which is is a fundamental human ability that goes beyond the boundaries between cognitive and tangible realities to shape concepts and drive innovation. Traditional studies on imagination in Western philosophy are combined with knowledge creation theory based on Eastern way of thinking. The book argues the capability should be at the core of innovation management, offering insights and principles for navigating the challenges of the present age. Japan has experienced the world's earliest capitalist setback and is stuck in a prolonged stagnation. The author maintains, however, that what is needed in this coming chaotic era is not only “imagination”, as it would be called in English, but also the power of creating kōsō, the Japanese term for “formative concept”. The author has a proven track record in research and practice on knowledge creation theory, innovation management, design thinking, and scenario planning. He has reorganized and set forth in this book the perspectives he has proposed under the theme of kōsō-ryoku to present a new methodology of knowledge for living in the twenty-first century.

This book contains a collection of chapters that provide new insights into traditional paradigms, approaches, and methods, as well as more recent innovative studies in knowledge management. It investigates the historical root of such interaction and how it evolved over time. The book examines the ability of an organization to recognize the value of new external information and knowledge, assimilate and apply them, which plays a critical role in determining innovative output. It introduces and highlights the importance of knowledge-sharing performance. In particular, it analyzes the knowledge-sharing process and its impact on the innovation capability and innovation performance of the firms. The book is an interesting read for both researchers and practitioners in this field.

'This book creates the concept of “enterprise organization engineering” by introducing the paradigm of tissue engineering in life science into enterprise organization research. It regards the enterprise as live organization, which has life characters and ability to grow and self-repair. The authors seek origins from seven theories including human tissue engineering, evolutionary economics, organization theories, enterprise theories, entrepreneur theory, human recourse theory, knowledge management theory, and summarizes the research framework including five parts : research on enterprise life characteristics, enterprise genes, enterprise seed cells, enterprise life scaffolds and research on enterprise growth factors. This research framework, which bases on five principles, presents a new perspective for corporate management staff and riches management theories.'

A comprehensive theoretical and practical guide to the operating principles of knowledge auditing, illustrated with numerous case studies.A knowledge audit provides an “at a glance” view of an organization's needs and opportunities. Its purpose is to improve an organization's effectiveness through a better understanding of the dynamics and levers of knowledge production, access, and use. However, this developing field is hampered by the lack of a common language about the origins and nature of knowledge auditing. In Principles of Knowledge Auditing, Patrick Lambe integrates the theory and practices of the field, laying out principles and guidelines for a clearer and more pragmatic approach to knowledge auditing that makes it more accessible to practitioners and researchers.Lambe examines knowledge auditing in the context of the development of communications, information, and knowledge management in the twentieth century. He critiques and clarifies ambiguities in how knowledge audits are approached and described, as well as how the results are conveyed within organizations. He discusses the benefits and risks of knowledge management standards. Knowledge auditors, he says, need a common frame of reference more than they need standards. Standards have their uses, but they provide only markers and sign posts and are poor representations of the richness of the landscape. He concludes with a set of guiding principles for practitioners.

Organizations are increasingly recognizing the importance of sustainability and responsibility. They are challenged to develop a holistic approach to value creation that reconciles economic, social, and environmental goals. This book describes how knowledge can facilitate this process and amplifies the idea of knowledge management to strategically serve multiple stakeholders in a sustainable and responsible way. In particular, the book introduces the concept of the'Need Knowledge-Driven Organization.'It builds on mature research on organizational purpose, stakeholder theory, and phronesis, and advances the concept of'needs.'This provides a new lens for understanding the sustainable and responsible business case: First, people are motivated by their needs, and organizations represent social structures that facilitate the satisfaction of shared needs. Second, needs reflect and combine social, environmental, and economic concerns, making sustainability and responsibility more realizable for practitioners. And third, needs provide a reference point for holistic value creation and can thus align knowledge processes and structures in organizations.

Essentials of MIS provides you with an in-depth look at how businesses today use IT and systems to achieve their goals. Current, real-world cases illustrate companies identifying and solving key business challenges using IS and technologies. The text's hands-on approach is designed to help you develop digital business skills and prepare you for a successful career in the MIS industry. The 15th Edition features several new cases across the book and integrates new examples of today's companies using IT applications. New and expanded topics include blockchain and sustainability, the impact of the coronavirus pandemic on business uses of IS, and IS goals for Environmental, Social and Governance leadership (ESG).

This textbook is the first of its kind, designed exclusively for the training and professional development of engineering technicians and technologists on the quality concepts, tools, and skills necessary for today's industrial environment. The book provides learners and working professionals with numerous examples, exercises, and case studies to prepare them to apply concepts including total quality management (TQM), six sigma, and lean methodology in analyzing and solving quality problems and implementing process improvements and corrective actions in the manufacturing process.Quality and Lean Six Sigma for Engineering Technicians gives readers a practical understanding of six sigma and manufacturing improvement concepts. It is also a go-to reference for practicing engineering technicians already working in the field.

The main aim of this book is to introduce a group of models and modelling of information and knowledge comprehensibly. Such models and the processes for how to create them help to improve the skills to analyse and structure thoughts and ideas, to become more precise, to gain a deeper understanding of the matter being modelled, and to assist with specific tasks where modelling helps, such as reading comprehension and summarisation of text. The book draws ideas and transferrable approaches from the plethora of types of models and the methods, techniques, tools, procedures, and methodologies to create them in computer science. This book covers five principal declarative modelling approaches to model information and knowledge for different, yet related, purposes. It starts with entry-level mind mapping, to proceed to biological models and diagrams, onward to conceptual data models in software development, and from there to ontologies in artificial intelligence and all the way toontology in philosophy. Each successive chapter about a type of model solves limitations of the preceding one and turns up the analytical skills a notch. These what-and-how for each type of model is followed by an integrative chapter that ties them together, comparing their strengths and key characteristics, ethics in modelling, and how to design a modelling language. In so doing, we'll address key questions such as: what type of models are there? How do you build one? What can you do with a model? Which type of model is best for what purpose? Why do all that modelling? The intended audience for this book is professionals, students, and academics in disciplines where systematic information modelling and knowledge representation is much less common than in computing, such as in commerce, biology, law, and humanities. And if a computer science student or a software developer needs a quick refresher on conceptual data models or a short solid overview of ontologies, then this bookwill serve them well.

This edited volume explores the challenges and opportunities of knowledge management (KM) in the post-pandemic world. Intangibles have become dominant resources, and their effective management is key to navigating the complexity of the new business environment. The book is divided into three parts, each focusing on a different aspect of KM: complexity, human factors, and technology.Through 15 chapters by 28 contributors from 18 countries, this collection offers a diverse range of perspectives on the evolution of KM over the past decade and its potential for the future. The contributors analyze topics such as digital transformation, distant reading, knowledge visualization, and advanced KM systems. This volume will be of interest to researchers and practitioners in the field of KM, as well as to anyone interested in the challenges and opportunities facing organizations in the post-pandemic world.This edited volume celebrates the 10th anniversary of the International Association for Knowledge Management, offering an overview of the field's achievements and prospects for innovation and sustainability.

Strategic innovation dynamically brings about strategic positioning through new products, services and business models, and is a dynamic view of strategy that enables a corporation to maintain its competitive advantage and establish sustainable growth. For these reasons, corporations have to be innovators that can reinforce their existing positions through incremental innovation, while at the same time constantly renewing or destroying existing business through radical innovation. This book presents a holistic theoretical model, The Strategic Innovation System, as a system of capabilities for companies to achieve strategic innovation.As a subsystem of the Strategic Innovation System, this book presents the concept of the “Capabilities Building Map”, which has characteristics of four different capabilities that correspond to the elements of speed of changes and uncertainty in the environment faced by companies. It explores how companies can change and even evolve their capabilities to achieve strategic innovation, using the latest findings of the systems-view, the process-view, and dynamic capabilities-view. The author evaluates management systems that achieve sustainable strategic innovation by utilizing knowledge assets inside and outside of organizations, including those of leaders, rather than simply relying on leaders with strong will.This book will primarily appeal to academics, researchers, and graduate students interested in innovation and technology management, digital transformation as well as strategic management and strategy planning and a broader business audience.

Organizations are increasingly aware of the role that culture plays in implementing strategies. The adage ‘culture eats strategy for breakfast everyday'shows how important it is to understand, monitor, and calibrate company culture. This means shaping the behaviour of leaders, managers, teams, and individuals. It means integrating assessment and behaviours into performance and communication strategies. Cultures – at all levels – are shifting in today's society. It is important to understand which factors are having which effects. The Cultures of Knowledge Organizations presents a new perspective that treats organizational culture not as a static conceptual model but as a dynamic, complex and adaptive system. The authors consider how de facto organizational business cultures must function in a hyperdynamic knowledge economy. Today's managers need real practical guidance on how to see ‘culture', how to assess it, how to design a culture that supports business goals, and how to help the workforce understand their own role in shaping culture. This research acts as a map for 21st Century.

This thoroughly revised fourth edition of the leading knowledge management (KM) textbook offers a comprehensive and accessible overview of the theory and practice of KM.Today's knowledge-driven economy raises the stakes for organizations and individuals whose success depends on the effective management of information and knowledge. Knowledge is an asset that is not always easily tapped, especially when embedded in products and in the tacit understanding of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This thoroughly revised new edition of the leading knowledge management textbook offers a comprehensive and accessible overview of the theory and practice of KM. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it serves as an invaluable resource for students and researchers across information sciences, business, education, and communication. Global in scope and updated to reflect the maturing field, this fourth edition emphasizes optimizing KM and measuring its success and impact in meaningful ways. Fourth edition highlights:• Comprehensively updated to integrate the latest theories, practices, and technologies in KM• Discusses not only how to implement but how to sustain successful KM strategies and systems in the long term • Includes new coverage of KM governance and the KM ISO standard introduced in 2018• Features detailed, real-world vignettes and a wealth of instructor resources, including slides and solutions

The book presents a new type of leadership focused on sustainable human development and organizational sustainability, which is based on the self-realization of the person of the leader, which means the satisfaction of their needs, according to the scale of Abraham Maslow, through integral human development in all aspects of life. Because the term'leader'appears to refer to anyone with the authority to confer a position with subordinates, the reality within organizations has shown that a leader must go further and demonstrate commitment, awareness, and concern for the common good. Which person has these characteristics? People who have had more opportunity to develop in different areas of their being, resulting in them being conceived as more educated. The qualities in a person are the basis of leadership. Education and practice are much more important than all hereditary and genetic codes. This volume explores the various ways of making explicit the dimensions of social, economic, and environmental sustainability through knowledge management that addresses the identification, collection, processing, circulation, use, exchange, and preservation of knowledge within operating systems and the context of organizations, considering issues that contribute to sustainability – human and organizational – where the leader is the main actor and the means is knowledge management.

Society 5.0 points toward a human-centred approach by the use of modern, advanced technologies and artificial intelligence. This book explores and offers an overview of knowledge management embraced in the current scenario of Society 5.0, shedding light on its importance in a society that is increasingly digital and interconnected. The book enhances current managerial and economic research by offering the “human” side of knowledge management (KM) intertwined with the use of artificial intelligences (AIs). Each chapter explores KM from different perspectives, including entrepreneurship, innovation, marketing, and strategy, in a theoretical and practical way. They include insights from both practitioners and scholars, enriched by practical tools that can be used during laboratories, workshops and tutorials. The book presents evidence on how to manage KM and develop new knowledge in different subjects, with the aim of overcoming conventional KM strategy and show how business and society are connected with “power of subjective human knowledge creation”. Offering both new insights, research and practical guidance, this book will appeal to academics and students of knowledge management as well as digital transformation practitioners looking for ways to transition their organizations from knowledge economy to digital economy.

This book explores current and future trends in adopting intelligent technologies, such as the metaverse, social technologies, FinTech applications, and blockchain, among individuals and organizations. The edited book includes empirical and review studies primarily focusing on these issues. This focus aids scholars in conducting future research in the domain and identifying possible future developments of emerging technologies. The empirical studies in the book utilize recent and advanced analytical techniques for data analysis.

This book provides valuable knowledge, useful fuzzy Petri nets (FPN) models, and practical examples that can be considered by mangers in supporting knowledge management of organizations to increase and sustain their competitive advantages. In this book, the authors proposed various improved FPN models to enhance the modeling power and applicability of FPNs in knowledge representation and reasoning. This book is useful for practitioners and researchers working in the fields of knowledge management, operation management, information science, industrial engineering, and management science. It can also be used as a textbook for postgraduate and senior undergraduate students.

The last two decades have seen a shift towards service-based value in a process referred to as servitization. Manufacturers have been challenged to create relevant knowledge and adapt to this change. This book has two key purposes. First of all, the authors examine the theoretical underpinnings of knowledge management and servitization, before proposing a conceptual model for knowledge co-creation and organizational knowledge management processes. Then, the model is tested through a series of case studies from Japan and Malaysia, providing insight into experiences of business transformation from produce-centric to service-centric in developed and developing Asian economies. This book will be of interest to academics, students and practitioners in servitization, knowledge creation and knowledge management, especially those interested in Asian economies.

This book tackles the recent research trends on the role of AI in advancing automotive manufacturing, augmented reality, sustainable development in smart cities, telemedicine, and robotics. It sheds light on the recent AI innovations in classical machine learning, deep learning, Internet of Things (IoT), Blockchain, knowledge representation, knowledge management, big data, and natural language processing (NLP). The edited book covers empirical and reviews studies that primarily concentrate on the aforementioned issues, which would assist scholars in pursuing future research in the domain and identifying the possible future developments of AI applications.

This book bridges the gap between knowledge management and technology. It embraces the complete lifecycle of knowledge, information, and data from how knowledge flows through an organization to how end users want to handle it and experience it. Whether your intent is to design and implement a single technology or a complete collection of KM systems, this book provides the foundations necessary for success. It will help you understand your organization's needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and finally build a system that your users will embrace and which will realize meaningful business value for your organization. The book is the culmination of the authors'collective careers, a combined sixty years of experience doing exactly what is detailed in this book. Their guidance has been honed by their own successes and failures as well as many others they have researched in order to provide a comprehensive study on KM transformations and the technologies that help to enable them. They have successfully applied this knowledge as the founders and leaders of the world's largest dedicated knowledge management consultancy, which runs these projects for many of the world's most complex organizations. They are writing as practitioners directly to other practitioners with the intent to enable them to apply and benefit from their knowledge and experience.“Compelling reading for KM practitioners looking to ensure their technology decisions support their business and organizational objectives.” - Margot Brown, Director of Knowledge Management, World Bank Group'We are two years into our KM Transformation and if I'd had this book beforehand, it would have made the journey smoother and faster! This is a great playbook for how to plan, organize, and execute a KM transformation.'- Stephanie Hill, Senior Director, Global Customer Services, PayPal