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This book provides graduate students and new entrepreneurs with a variety of organizational effectiveness factors that contribute to an organization's competitive advantage, as well as its present and future success and survival. It offers leaders and employees with common understandings on how organizations work and helps them focus on efficiency rather than immediate actions based on random advice. Featuring short, accessible chapters that offer a “quick read” on important topics, this book is designed to serve as self-study reference for aspiring and current organizational leaders as well as a supplementary text for academic coursework.

Keep shareholders happy and manage for the long term.Earning a board seat is a rite of passage. But directors must juggle many responsibilities, from steering company strategy, managing risk, and appointing leaders to setting the right incentives, meeting shareholder expectations, and dealing with activist investors. How do you balance it all?If you read nothing else on boards, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you set your board up for success.This book will inspire you to:Ensure you have directors who can meet company goalsEstablish a robust succession-planning processEncourage the risk-taking that will generate breakthrough innovationPrioritize the health of the enterprise without neglecting shareholdersProvide the critical support a new CEO needs to succeedIgnite nonprofit board members by engaging them in work that mattersTake on the world's toughest economic, social, and environmental problemsThis collection of articles includes'What Makes Great Boards Great,'by Jeffrey A. Sonnenfeld;'Building Better Boards,'by David A. Nadler;'The Error at the Heart of Corporate Leadership,'by Joseph L. Bower and Lynn S. Paine;'The New Work of the Nonprofit Board,'by Barbara E. Taylor, Richard P. Chait, and Thomas P. Holland;'Dysfunction in the Boardroom,'by Boris Groysberg and Deborah Bell;'The Board's New Innovation Imperative,'by Linda A. Hill and George Davis;'Managing Risks: A New Framework,'by Robert S. Kaplan and Anette Mikes;'Ending the CEO Succession Crisis,'by Ram Charan;'Comp Targets That Work,'by Radhakrishnan Gopalan, John Horn, and Todd Milbourn; and'Sustainability in the Boardroom,'by Lynn S. Paine.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Daniel Kahneman and company examples from P&G to Adobe, this volume brings the most current and important management conversations to your fingertips.This book will inspire you to:Reconsider what keeps your customers coming backCreate visualizations that send a clear messageAssess how quickly disruptive change is coming to your industryBoost engagement by giving your employees the freedom to break the rulesUnderstand what blockchain is and how it will affect your industryGet your product in customers'hands faster by accelerating your research and development phaseThis collection of articles includes'Customer Loyalty Is Overrated,'by A.G. Lafley and Roger L. Martin;'Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making,'by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser;'Visualizations That Really Work,'by Scott Berinato;'Right Tech, Wrong Time,'by Ron Adner and Rahul Kapoor;'How to Pay for Health Care,'by Michael E. Porter and Robert S. Kaplan;'The Performance Management Revolution,'by Peter Cappelli and Anna Tavis;'Let Your Workers Rebel,'by Francesca Gino;'Why Diversity Programs Fail,'by Frank Dobbin and Alexandra Kalev;'What So Many People Don't Get About the U.S. Working Class,'by Joan C. Williams;'The Truth About Blockchain,'by Marco Iansiti and Karim R. Lakhani; and'The Edison of Medicine,'by Steven Prokesch.

Presenting comparative business statistics in a clear, straightforward manner, Market Share Reporter affords an immediate overview of companies, products and services and cites original sources. A convenient arrangement by four-digit SIC code helps business decisionmakers and researchers easily access needed data for more than 2,000 entries. Each entry features a descriptive title; data and market description; a list of producers/ products along with their market share; and more.

Data-governance programs focus on authority and accountability for the management of data as a valued organizational asset. Data Governance should not be about command-and-control, yet at times could become invasive or threatening to the work, people and culture of an organization. Non-Invasive Data Governance™ focuses on formalizing existing accountability for the management of data and improving formal communications, protection, and quality efforts through effective stewarding of data resources. Non-Invasive Data Governance will provide you with a complete set of tools to help you deliver a successful data governance program. Learn how: • Steward responsibilities can be identified and recognized, formalized, and engaged according to their existing responsibility rather than being assigned or handed to people as more work. • Governance of information can be applied to existing policies, standard operating procedures, practices, and methodologies, rather than being introduced or emphasized as new processes or methods. • Governance of information can support all data integration, risk management, business intelligence and master data management activities rather than imposing inconsistent rigor to these initiatives. • A practical and non-threatening approach can be applied to governing information and promoting stewardship of data as a cross-organization asset. • Best practices and key concepts of this non-threatening approach can be communicated effectively to leverage strengths and address opportunities to improve.

Transgenerational entrepreneurship, as a discipline, examines the processes, resources and capabilities that allow family enterprises to create social and economic value over time in order to succeed beyond the first generation of business owners. While tangible resources such as financial and physical capital are certainly important factors in the long-term success of a family-run business, this book focuses specifically on the role of intangible resources and capabilities, which are less easily quantifiable but equally vital.Drawing insights from in-depth longitudinal studies of twenty-six family firms in twelve countries, the contributors discuss the critical role of intangible assets such as values, virtues, tacit knowledge and learning, professionalization, internal and external social networks, and reputation. Each chapter includes both a case study that serves as a practical illustration of a particular topic as well as a discussion of the theoretical perspectives and broader implications. Featuring both contributors and case studies from across the world, this volume provides a truly global approach to the study of transgenerational entrepreneurship.Professors and students of business and management, entrepreneurship and family business studies will find this book a fascinating addition to their libraries, as will family business owners, consultants and researchers.Contributors: K. Au, N. Auletta, W. Balunywa, J.C.Y. Cheng, M.-G. Chirita, L. Cisneros, E. Clinton, B. Deschamps, R.-L. DeWitt, A. Gimeno, G. González C., A.C. González L., F.H.C. Ho, P. Monteferrante, S. Nagujja, R.S. Nason, D.N. Ntamu, L.E. Orozco C., M.J. Parada, K. Ramachandran, A. Rodriguez, P. Rosa, P. Sharma, P. Sieger

Organizations want--and need--to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to Apply a disciplined process to performance measurement Set targets and communicate data effectively Use performance management as a coaching and development tool Meet Your Mentor Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or coauthored 14 books, 18 Harvard Business Review articles, and more than 120 other papers.The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.It doesn't have to be that way, maintain Robert Kaplan and David Norton in The Execution Premium. Building on their breakthrough works on strategy-focused organizations, the authors describe a multistage system that enables you to gain measurable benefits from your carefully formulated business strategy. This book shows you how to:Develop an effective strategy--with tools such as SWOT analysis, vision formulation, and strategic change agendasPlan execution of the strategy--through portfolios of strategic initiatives linked to strategy maps and Balanced ScorecardsPut your strategy into action--by integrating operational tools such as process dashboards, rolling forecasts, and activity-based costingTest and update your strategy--using carefully designed management meetings to review operational and strategic dataDrawing on extensive research and detailed case studies from a broad array of industries, The Execution Premium presents a systematic and proven framework for achieving the financial results promised by your strategy.

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.It doesn't have to be that way, maintain Robert Kaplan and David Norton in The Execution Premium. Building on their breakthrough works on strategy-focused organizations, the authors describe a multistage system that enables you to gain measurable benefits from your carefully formulated business strategy. This book shows you how to:Develop an effective strategy--with tools such as SWOT analysis, vision formulation, and strategic change agendasPlan execution of the strategy--through portfolios of strategic initiatives linked to strategy maps and Balanced ScorecardsPut your strategy into action--by integrating operational tools such as process dashboards, rolling forecasts, and activity-based costingTest and update your strategy--using carefully designed management meetings to review operational and strategic dataDrawing on extensive research and detailed case studies from a broad array of industries, The Execution Premium presents a systematic and proven framework for achieving the financial results promised by your strategy.

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies--including Mobil, CIGNA, and AT&T Canada--Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems.Kaplan and Norton articulate the five key principles required for building strategy-focused organizations: 1) translate the strategy into operational terms, 2) align the organization to the strategy, 3) make strategy everyone's everyday job, 4) make strategy a continual process, and 5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.