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There has never been a Knowledge Management manual like this. Knowledge Management 95 Success Secrets is not about the ins and outs of Knowledge Management. Instead, it answers the top 95 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This guidebook is also not about Knowledge Management best practice and standards details. Instead it introduces everything you want to know to be successful with Knowledge Management. A quick look inside of the subjects covered: A Knowledge Management Officer Is Needed to Run the Program, Getting Clued in on Knowledge Management Conferences, Knowledge Management PDF: Good References, The Benefits of Knowledge Management Review, Open Source Knowledge Management: Enhancing Knowledge Sharing Through Interoperability, What Goes on in Knowledge Management for Customer Satisfaction, The Role of Knowledge Management in Strengthening an Organization, Why Knowledge Management is Important, A Brief Introduction to Knowledge Management, Knowledge Management Job Vacancies Grows As More Companies Implement, Knowledge Management Research: Capturing the Best Know-how to Improve the Business Process, The Way IBM Deals with Knowledge Management, Knowledge Management Courses What is currently happening?, Knowledge Management And Paper Or Thesis Or Project, Importance of Attending the Knowledge Management Conference, Knowledge Management Journal: What's Out And What's New in the Field, Access to Case Studies on Knowledge Management, Knowledge Management Systems and their Underlying Benefits, Understanding Deeper What Knowledge Management Project Is, The Importance of Knowledge Management Tools, 2 Schools of Knowledge Management Theory, The benefits of Knowledge Management in your Organization, Service Knowledge Management System (SKMS), Three Interesting Definitions of Knowledge Management, Key Points in Designing Knowledge Management Architecture, Let Knowledge Management Companies Do the Work, Knowledge Management IT: Benefits and Risks, Understanding How Knowledge Management Consultancy Works, Knowledge Management PhD: Specializing Has Its Rewards, Definition of Knowledge Management: Presenting a More Detailed and Formalized Pattern for Informatio, A Good KNowledge Management Practice Is Needed to Thrive in Business, How to Choose the Best Knowledge Management Software, Sharing Information Through the Journal of Knowledge Management Practice, Everything About International Journal of Knowledge Management, and much more...

Crowdsourcing in Management Research explores the evolving landscape of academic research in the context of contemporary legal, social, cultural, and technological shifts. The book delves into the intricate processes and challenges associated with managing crowdsourcing initiatives in science. It sheds light on the essential competencies required by those initiating crowdsourcing projects, offering practical insights for effective implementation. Furthermore, the text explores the future directions of crowdsourcing in science, considering the influence of emerging technologies such as blockchain, digital storytelling, gamification, metaverse, augmented reality, and artificial intelligence. As one of the few comprehensive resources available, the book serves as a valuable guide for scholars, researchers, and graduate students interested in crowdsourcing paradigms. It emphasizes accessibility by avoiding unnecessary jargon and caters to non‑specialist readers, including booksellers and librarians. The geographical and temporal relevance of the work is underlined, providing a contemporary perspective on the subject. The inclusion of well‑known and topical case studies enhances the book's relevance, while groundbreaking content ensures its significance in the rapidly evolving field of management research.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution‑Non Commercial‑No Derivatives 4.0 license.

Organisations are using data, information and knowledge as a competitive weapon. Their data, information and knowledge are arguably their most valuable assets. Yet, this fourth asset is managed badly when compared to the other three assets, namely money, people and infrastructure with considerable risk to the organisation. Executives are accountable for the success of their organisations, and those who don't manage this critical resource and business enabler effectively can be regarded as negligent. Information Assets carry enormous risk and value. Most boards and executives don't know how to govern and manage IAs effectively and nobody is held accountable. Given this, organisations should govern and manage their Information Assets the way they manage their Financial Assets. The benefits of managing IAs well are compelling. These benefits include increased efficiency, productivity, employee satisfaction, improved decision-making, mitigating business risk and improving product, protecting corporate reputation and service delivery. Drawing on ground-breaking research, this book explains why Information Assets are so important to organisations and the barriers to managing them well. This book is unique in the sense that it takes a fresh look at this topic, is based on experience and research, and includes interviews from more than 70 industry leaders. In short, this book is written by executives and explains where to start.

The book presents a new type of leadership focused on sustainable human development and organizational sustainability, which is based on the self-realization of the person of the leader, which means the satisfaction of their needs, according to the scale of Abraham Maslow, through integral human development in all aspects of life. Because the term'leader'appears to refer to anyone with the authority to confer a position with subordinates, the reality within organizations has shown that a leader must go further and demonstrate commitment, awareness, and concern for the common good. Which person has these characteristics? People who have had more opportunity to develop in different areas of their being, resulting in them being conceived as more educated. The qualities in a person are the basis of leadership. Education and practice are much more important than all hereditary and genetic codes. This volume explores the various ways of making explicit the dimensions of social, economic, and environmental sustainability through knowledge management that addresses the identification, collection, processing, circulation, use, exchange, and preservation of knowledge within operating systems and the context of organizations, considering issues that contribute to sustainability – human and organizational – where the leader is the main actor and the means is knowledge management.

This book describes how to establish data science and analytics capabilities in organisations using Emergent Design, an evolutionary approach that increases the chances of successful outcomes while minimising upfront investment. Based on their experiences and those of a number of data leaders, the authors provide actionable advice on data technologies, processes, and governance structures so that readers can make choices that are appropriate to their organisational contexts and requirements.The book blends academic research on organisational change and data science processes with real-world stories from experienced data analytics leaders, focusing on the practical aspects of setting up a data capability. In addition to a detailed coverage of capability, culture, and technology choices, a unique feature of the book is its treatment of emerging issues such as data ethics and algorithmic fairness.Data Science and Analytics Strategy: An Emergent Design Approach has been written for professionals who are looking to build data science and analytics capabilities within their organisations as well as those who wish to expand their knowledge and advance their careers in the data space. Providing deep insights into the intersection between data science and business, this guide will help professionals understand how to help their organisations reap the benefits offered by data. Most importantly, readers will learn how to build a fit-for-purpose data science capability in a manner that avoids the most common pitfalls.

Organizing Around Intelligence (2nd Edition) introduces a new mindset in leading, managing and structuring human organizations in the 21st Century. This paradigm shift is vital as humankind enters the intelligence era (the core of the knowledge economy). Focusing on nurturing highly intelligent human organizations (iCAS), the intelligent organization theory introduced in the book recounts the revelation and significance of intelligence management that concentrates on the human thinking systems and the orgmind. In addition to the basic concepts of CAS and the complex adaptive dynamics, several mind-stimulating concepts/models in the new perspective such as the integrated deliberate and emergent strategy, general information theory, 3C-OK interdependency framework, intelligent person model, paper dialogue and the intelligence leadership theory are also discussed. Understanding these intelligence-centric frameworks/models provides a better strategy for leading and managing highly intelligent human organizations and creates a more sustainable intelligence advantage.

Knowledge management expert Jon-Arild Johannessen presents a comprehensive exploration of tacit knowledge based on the research problem: How can tacit knowledge be used to improve organizational performance in practice? To explore this problem, 50 short cases are presented and discussed to analyze and reflect on what tacit knowledge is, how it is developed, transferred and integrated, to improve performance. Tacit knowledge is hard to codify and specify, yet these short cases will demystify how tacit knowledge works in organizations and the benefits of it in relation to improving productivity and processes. The emphasis on short, easy to connect with cases in The Philosophy of Tacit Knowledge allows readers to develop their own models and policy strategies towards improving their own practice.

When evaluating the success of an organization, the value of employees'organizational commitment and the process of knowledge sharing among staff must be considered. As illustrated in this volume, these two concepts are key conditions for organizational success in the contemporary world. This book explores the concept of organizational commitment, what it is, and how to use and understand the value in knowledge management and sharing for both employees and organizations as a whole. A profound analysis of the global literature exposes organizational commitment and knowledge sharing as key determinants of the effectiveness of the organization management process, including human capital management. While much space in the literature on the subject is devoted to the exploration of the above-mentioned concepts, treated as categories subject to separate analysis, the diagnosis and analysis of the relationship between them should be treated as a poorly recognized process. This book fills a research gap, providing a theoretical foundation and important information on organizational commitment and knowledge sharing, highlighting the relationship between both research categories. It will be of interest to researchers, academics, practitioners, and students in the fields of human resource management, leadership, and organizational studies.

Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social systems, from the management perspective, as well as integrating information processes, vision, goals and altering the course which the system is leading can help ease the task of hospital management. The innovative contribution of The Soft Side of Knowledge Management in Health Institutions lies in its exploration of how a knowledge perspective and knowledge-effectiveness can contribute to improving hospital leadership and organisation from a continuous-change perspective. Focused on knowledge management, information, communication, organizational learning, tacit knowledge, and negotiations within hospitals, the lessons and insights in this volume will appeal to both researchers and hospital managers alike.

This volume introduces the notion of Thinking Infrastructures to explore a broad range of phenomena that structure attention, shape decision-making, and guide cognition: Thinking Infrastructures configure entities (via tracing, tagging), organise knowledge (via search engines), sort things out (via rankings and ratings), govern markets (via calculative practices, including algorithms), and configure preferences (via valuations such as recommender systems). Thus, Thinking Infrastructures, we collectively claim in this volume, inform and shape distributed and embodied cognition, including collective reasoning, structuring of attention and orchestration of decision-making.

This book aims to discuss the importance of organizational knowledge in the context of several knowledge management-system implementations at two high-technology medical device organizations.

Become a Talent Talker Great people developers take an interest in others, they recognize that they didn't get to where they are on their own, and they want to “pay forward” the time that others have invested in them. Helping others unlock their talent and potential is an enormously rewarding activity, and it doesn't take very much time, just the right attitude. If you look back on your own career and recognize a talent talker in your past, you owe it to them to become one yourself. If you don't see a talent talker in your past, you need to look harder, because no one can make it on their own. Getting managers to have development conversations is one of the most important drivers of unlocking talent and potential in your organisation. This book, and the TalentTalker.com application, makes it easy for any manager to sit down and have a development conversation. Those conversations can be about improving performance, managing a career, developing leadership skills or formulating and executing new business strategies. Talking connects people, people who feel connected are more engaged, engaged people deliver exceptional results.

One of the most intriguing questions since the time of Plato concerns what defines skillful performance in terms of specific capabilities, knowledge, competence, and expertise. As Frederick Taylor famously noted, an answer to that question would enable us to know what to focus on and what to do to improve the performance of individuals, groups, and organizations. Although we have come to know a great deal about the'properties'of capabilities, knowledge, competence, and expertise at large, we know significantly less about how they are enacted in skillful performance. Thus, how skillful performance draws on knowledge, how skills develop, and how competencies and capabilities are put to action are still eluding us. Process thinking has not sufficiently explored skillful performance. This book aims to address this gap. It brings together scholars from different backgrounds, traditions, and disciplines whose common perspective is distinctly process-oriented. They seek to rethink capabilities, knowledge, competence, and expertise, not as if these phenomena were already accomplished but, on the contrary, as processes in the making - as performative accomplishments. Such rethinking opens up several new conversations and extends the range of inquiry about how capabilities, knowledge, competence, and expertise are accomplished in practice, and, consequently, how they may be improved.

Complexity theory including the concepts of chaos and emergence has been considered one of the most revolutionary products of the 20th century having influence on science, technology and economics among others. Any complex systems, such as organisms, societies, stock market or the Internet, have emergent properties that cannot be reduced to the mere properties of their parts. The theory has been used in organizational studies and strategic management where it offers an alternative way to look at organizations. The theory rejects the idea of organizations seen as machines and a planned approach to organizational change. Instead, the theory underlines understanding on how organizations adapt to their environments. Complexity theory suggests that organizations tend to self-organize themselves to a state where they regulate themselves. Complexity theory would advocate for approaches that focus on flatter, more flexible organizations. It shifts focus from management control to self-organization and individual interrelations between different people. The aim of Navigating through Changing Times: Knowledge Work in Complex Environment is to give insights on how complexity has changed the environment of many business organizations. The book aims at identifying and discussing special features of business organizations performing knowledge work in a knowledge-oriented economy. Navigating through Changing Times: Knowledge Work in Complex Environment will be vital reading for those scholar and researchers in the fields of knowledge and wisdom management as well as organizational behavior and communication, HRM, strategy, culture, change and development and other related disciplines.

Make your learning organization truly indispensable. If you're planting the seeds of improved organizational and individual effectiveness, you are a true learning leader. You know better than anyone that learning is an evolution, not a singular event. But what if your organization isn't on the same page? Or worse, what if you find that your efforts are the first to go when there's a change in the C-suite, or when budget cuts loom? Learning for the Long Run tackles sustainability concerns head-on. Discover seven proven practices businesses use to ensure continuity in learning and development. Original case studies from the public and private sector put these practices into action, while self-assessments and job aids show you how to attain a sustainable mindset. Explore how FlightSafety International leveraged its measurement capabilities to drive results and improve its avionics safety system. How the U.S. Army Warrant Officer Career College built and bent its change capabilities to prepare the next generation of Army officers, amid labor shortages and complex global threats. How the Tennessee Department of Human Resources led an award-winning shift to transform a tenure-based environment into a performance-driven learning culture. And more. In Learning for the Long Run, innovative change leader Holly Burkett demystifies how to earn credibility and grow the learning function into a mature enterprise that will weather today's frequent business disruptions. Now's the time to build lasting organizational value and resist the temptation of the quick fix.

Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.

This e-book addresses the challenges of leading and managing knowledge intensive organisations, departments and administrations through formal knowledge strategies. It seeks to enrich knowledge management studies by broadening the focus from only the knowledge itself and the facilities for processing it, to an exploration of the differences arising from organisational, personal and leadership factors. It has been framed in the context of the strategic importance of knowledge, of people and of leadership in KIOs, both traditional and innovative, both locally and internationally, and to lay the groundwork for the development of theory, as well as offering well founded practical approaches. In line with the focus of the Journal of Knowledge Management on implementing formal knowledge strategies and approaches, the approach of this e-book is to emphasise the strategic approach to leading knowledge management in knowledge intensive organisations, rather than simply examining organisations which are acknowledged as knowledge-based.

Companies competing on a global scale must endeavor to launch new initiatives, products, and services aimed to set them apart from their competitors. Integrating technology and knowledge management strategies into the product development process is one solution to remaining relevant in a highly competitive marketplace.Product Innovation through Knowledge Management and Social Media Strategies is an authoritative reference source for the latest scholarly research on the application of social networking platforms to enhance knowledge sharing and innovative practice within organizations. Highlighting pertinent theories and techniques for improving communication and ensuring successful product development, this book is ideally designed for corporate managers, organizational leaders, researchers, and professionals interested in the value of knowledge sharing and social media tools in modern organizations.

For more than half a century the developed world has been chasing productivity. It's financed our wealth but that part of output on which our continued prosperity depends - productivity growth - is petering out. The traditional scapegoat has been the dearth of worker skills. But the worker skills base has never been higher! The other explanation is that it is managers who are not giving full value to their employers. The way they're making decisions is conferring virtually no upside potential, which means they're leaving us wide open for experience-poor competitors to step into our experience-rich shoes. Exactly as Japan did in the 1960s and the so-called BRICK countries - Brazil, Russia, India, China (especially China) and Korea - are threatening now. If creeping uncompetitiveness is not to overtake us, from where are the next round of productivity gains to come from? Identifying some gaping holes in the way managers are taught to manage, this book outlines both the size of the problem and a solution. Businesses and other organizations, the author says, have to substantially raise the quality of their decision-making. For this to happen, they need to be much better experiential learners. And for experiential learning to take place, companies and other institutions have to better manage their corporate DNA, the institution-specific experiences otherwise known as Organizational Memory. OM, which characterizes any organization's ability to perform, is the single biggest influence on decision-making excellence. It is a factor of production that has already been paid for at great expense, yet is readily discarded in the backwash of the biggest change in workplace practice for more than a century - the actively-encouraged flexible labour market. Corporate DNA explains why this key component of intellectual capital should be better managed, can be better managed and, particularly, how it can be used to help organizations reduce the pandemic of repeated mistakes, rei

In the ‘knowledge economy', it is widely recognized that the effective engagement and utilization of human capital and the other facets of intellectual capital are critical, if not the only means, to organizations'short-term success and long-term survival. Quantitative Multidisciplinary Approaches in Human Capital and Asset Management provides robust scientific research and multidisciplinary perspectives on the theory behind the governance of human capital and human assets. Focusing on insight from the diverse fields of economics, finance, accounting, IT, biology, and development, this timely publication is designed to fit the research needs of researchers, practitioners, graduate-level students, and executives seeking methods for managing intellectual capital in the new knowledge economy.

Volume 22 includes two main chapters in both Part A and B. It appears in two parts because all chapters offer great depth in coverage of core issues senior executives must address for long-term survival of the firm: business intelligence, knowledge management, and understanding of the systems dynamics of interfirm behavior. In the first main chapter of Part A Azizah Ahmad demonstrates that high-performing firms must achieve useful on-going business intelligence (BI). Ahmad shows how plans are designed and implemented for viable BI operations. The main contribution of the study is the identification of the firm's internal resources of BI governance that influences successful BI deployment. In the second chapter Md Nuruzzaman shows how country risk, different political actions from the government, and bureaucratic behavior influence the activities in industry supply-chains in emerging markets. The outcomes of the study are useful for various stakeholders of the Bangladeshi RMG industry sector ranging from the government to various private organizations. The applications of this study are extendable through further adaptation in other industries and various geographic contexts.

Individually, the fields of organizational politics and strategic information technology have soared in popularity. Studies suggest that the interaction between the two would prove beneficial to both the academic and corporate domains. This integration would serve to enable, support, and manage modern businesses. Strategic Information Technology Governance and Organizational Politics in Modern Business gives voice to fresh perspectives on the development, implementation, and practice of information systems and technology in organizations. This book is beneficial for business people, undergraduate students, postgraduate candidates, and researchers looking to gain a more in-depth understanding of the influence of socio-technical factors on ICT operations.

Promoting organizational knowledge is an important consideration for any business looking toward the future. Understanding the dynamics of knowledge-intensive organizations is a crucial first step in establishing a strong knowledge base for any organization. Organizational Knowledge Dynamics: Managing Knowledge Creation, Acquisition, Sharing, and Transformation introduces the idea that organizational knowledge is composed of three knowledge fields: cognitive knowledge, emotional knowledge, and spiritual knowledge. This book is useful for graduate students, researchers, and practitioners in knowledge management, intellectual capital, human resources management, change management, and strategic management.

Organizations behave as knowledge-seeking communities when their members share beliefs about cause-and-effect relationships, norms for evaluating information, and values that guide the translation of knowledge to practice. What are the practices, arrangements, and mechanisms that make up how an organization knows what it knows? What are the underlying values and norms that shape the character and orientation of these methods? What can we learn from failures and disasters in organizational learning -- and how do organizations become susceptible to common learning traps such as the self-fulfilling prophecy, groupthink, group polarization, learning myopia, and selective information processing? In The Inquiring Organization, Chun Wei Choo examines how an organization's knowledge-acquisition and information-seeking leads to the construction of beliefs and the formation of epistemic practices that can affect its capacity to learn and grow. The book explores the epistemology of organizational learning and information seeking; how organizations acquire and justify knowledge; and how information is sought and shaped to warrant as well as to question beliefs. It starts from the premise that organizations are truth-seeking -- they seek beliefs which are well supported by reasoning, evidence, and experience in order to act more effectively. It then makes the case for a normative view of organizational knowledge which identifies the epistemic norms that an organization needs to pursue in order to acquire valid knowledge and true belief. The book progressively develops a set of information and epistemic features that are used to describe an inquiring organization. An inquiring organization is one that is motivated to acquire knowledge, where this motivation for knowledge includes not only the pursuit of truth, but also understanding, creativity, and curiosity. It has developed norms and practices of information seeking and knowledge acquisition that are truth-conducive, granting it reliable success in acquiring knowledge that is advantageous to the organization. It sees knowledge as the result of an ongoing process of inquiry in which knowledge is always provisional and always being improved upon, where beliefs are linked to experience, and the seeking of knowledge is an inclusive, collective enterprise.

The first chapter in this book examines the relationships between absorptive capacity and effective knowledge management through the analysis of quantitative data drawn from managers and employees in residential aged care organizations in Western Australia. The author, Michael Preece, defines absorptive capacity as the ability of an organization to use prior knowledge to recognize the value of new knowledge from external sources, assimilate this new knowledge, and apply it to the benefit of the organization. He provides valuable training in how service organizations go about transforming new knowledge into effective actionable business plans. The second chapter by Mohammad Shamsuddoha provides an application of system dynamics modelling in firms in the poultry industry in Bangladesh. This chapter offers deep knowledge of the'fifth discipline'and beyond. Shamsuddoha uses Vensim, a simulation-based software package, to build a simulation model with appropriate equations, formulae, and connectivity to replicate the real-life operation and outcome in a simulation environment. He also provides the in-depth knowledge necessary to learn to truly understand the fifth discipline.

The Knowledge Triangle programme was initiated by the Nordic Council of Ministers in 2011 with the aim to study and promote knowledge transfer between innovation actors in academia, industry and public sectors of the Nordic countries. Networks of relevant actors were established in key thematic areas to facilitate a systematic and sustainable model of cooperation with the long-term ambition to stimulate economic growth in the Nordic countries. In 2012, the programme was extended to include both Nordic and Chinese innovation actors. This publication is a collective work of partners of the Knowledge Triangle programme and provides an overview of the Nordic and Sino-Nordic networks. The publication acts as a report of the programme and as a guide for academia, research institutions and businesses to discover new models to build a strong knowledge base and accelerate innovation processes.

Managing Knowledge Workers provides practical, doable strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital. •Shows how to use other more powerful levers than money to attract and retain the knowledge workers. •Provides hands-on advice on creating the right culture and environment through communication, involvement, consultation, and teamwork. •Provides practical advice on how to handle new management challenges: how to manage knowledge you don't understand, how to encourage new knowledge to come forward, and much more. •Features sample dialogues that offer concrete approaches to dealing with difficult real-life situations “With an insightfully crafted guide to the implementation of intellectual capital concepts, Frances Horibe has made a tremendous contribution to leveraging people and their knowledge in the context of the new economy.” Hubert Saint-Onge Senior Vice President, Strategic Capabilities The Mutual Group “Managing Knowledge Workers is an excellent reference guide, addressing the challenges all business leaders face in maximizing the creation of shareholder wealth by harnessing the human capital of a capable and committed workforce.” Gordon J. Feeney Vice Chairman Royal Bank Financial Group “Provides a roadmap to optimizing our knowledge workers and maximizing our technology investment. Should be read by managers at all levels of the organization.” Ken Henry Vice President, Business Excellence Manulife Financial “We've finally figured out that the proxy for business success is customer loyalty. Managing Knowledge Workers is essential reading for those wanting to understand how to ensure the loyalty of those people essential to achieving customer loyalty--our employees!” David Carlson A VP, Customer Care Newbridge Networks

'This book presents the latest exchange of academic research on all aspects of practicing and managing information using a multidisciplinary approach that examines its quality for organizational growth'--

Knowledge Management as a popular management movement is about 25 years old and unsurprisingly it has inspired many theories, practices and methods. So much so, that it is sometimes difficult to define what it stands for. The Handbook of Research on Knowledge Management is an interesting and innovative volume that has appealing features to add to the discussion. It is consistently interesting, has a very wide diversity of contributing scholars and practitioners and has several useful and informative chapters on actual knowledge practices and situations. It also offers historical reflections as well as its own contingency theory of how to best go about working with knowledge. All in all this Handbook is a fine and original contribution to the literature.'- Laurence Prusak, founder and Executive Director of the Institute for Knowledge ManagementThis innovative Handbook widens our understanding of knowledge management, a field that has risen to prominence in recent decades. It collects contemporary insights from more than 30 contributors into the rich tapestry of knowledge management practices across a broad landscape of cultures and socio-political contexts. The contributors offer authoritative analyses to inform practical applications of knowledge management, along with provoking reinterpretations of its developmental potential to guide future innovation and research in this field.The starting point for discussion centers around establishing a common definition for knowledge management, a concept that has remained nebulous since its inception. Expert contributions examine the relevance of this common definition within various contexts, such as Buddhist organizations, law firms, the army and indigenous organizations. The contributors explore how knowledge management could be effectively applied in these very diverse contexts. Some contributors analyze the universality of Ikujiro Nonaka s concept of knowledge management. Other contributors suggest alternative definitions of knowledge management. While previous literature has primarily focused on how knowledge management is practiced currently, this Handbook sets out alternative visions and conceptualizations of knowledge management in diverse settings and is, thus, focused on how knowledge management ideally should be practiced in various contexts.This Handbook of Research on Knowledge Management will appeal as a point of reference for academics and students of business and management, business administration, sociology and organizational behavior. Practitioners, managers and business-owners alike will also find this an invaluable resource.Contributors: C. Abrahamson Löfström, A. Ahmad, E. Antonacopoulou, D.A. Blackman, O. Chang, D. Coldwell, D.J. Delgado-Hernández, J.S. Edwards, C. Filstad, A. Fried, T. Garavan, M. Glisby, P. Gottschalk, S. Harris, N. Holden, J. Hong, S.-W. Hsu, C. Mak, R. McDermott, D. McDowall, A. Mitra, K. Moon, E. Murphy, P.S. Myers, G. Neumann, P. Ngulube, F. O'Brien, A. Örtenblad, X. Ruan, A. Rynne, S.D Sarre, R. Snell, C. Stilwell, S. Talbot, E. Tandi Lwoga, E. Tomé, J. Van Beveren

When a firm's Knowledge Management program isn't aligned with organizational strategy, its success can be no more than a happy accident—if it succeeds at all. In Designing a Successful KM Strategy, Stephanie Barnes and Nick Milton present a practical, step-by-step guide to crafting a KM strategy that supports your organization's unique needs and goals. Based on more than 20 years of experience, this insightful book equips KM pros to accomplish these and other objectives en route to creating your successful Knowledge Management strategy: connect KM strategy to business strategy; identify the business drivers KM will support; identify your strategic knowledge areas; understand and engage key stakeholders; incorporate sound change management principles; and design pilot projects that kick-start successful KM roll-outs. Whether you need to retool your current Knowledge Management strategy or build an effective KM program from the ground up, Designing a Successful KM Strategy is the comprehensive, no-nonsense guide you're looking for.

With the advent of electronic databases, information technologies, and the Internet, organizations now more than ever have easy access to all the knowledge they need to conduct their affairs. Identifying the useful information in all that data, however, can pose a challenge. Knowledge Discovery, Transfer, and Management in the Information Age brings together the latest empirical research in knowledge management practices and information retrieval strategies to assist organizations in effectively and efficiently utilizing the data at their disposal. Academics, managers, researchers, and professionals within the field of knowledge management will make use of this book to increase their understanding of best practices in the manipulation of information resources.

'This book examines the useful information developed by individuals presented within organizational structures, routines, and company policies to enhance their understanding and collaboration in issues of knowledge management and human resource management'--

At present, many companies consider «knowledge» the most important element and the benchmark for maintaining an enduring competitive advantage. The process of strategically acquiring both new boundaries knowledge and convergence knowledge to generate boundaries innovation becomes an important element in acquiring dynamic organizational capability. This is essential for rapidly establishing a company's market position in new markets and technologies. This book discusses from a micro-viewpoint different strategies for companies'sustainable generation of boundaries innovation through the creation of both types of knowledge. It focuses on strategic management activities centered on innovation processes (incremental innovation and radical innovation) in a company. In the future, the knowledge convergence processes practiced by individuals, groups and organizations inside and outside the company will form the basis of dynamic innovation activities. These will continually create new boundaries knowledge and convergence knowledge, as well as the organizational capability for supporting these. The «knowledge convergence firm» this book proposes is a new corporate model that achieves sustainable boundaries knowledge by promoting creative, productive friction among people, and between and amongst communities. It does this by implementing knowledge convergence processes at diverse boundaries within and outside the company.

'This book introduces an emerging method of software modernization used to effectively manage legacy systems and company operations supported by such systems, covering presents methods, techniques, and new trends on business process archeology as well as some industrial success stories'--

Uncover the essential tools and strategies for solving content management challenges, and be introduced to the world of Enterprise Content Management. Enterprise Content Management processes aim to preserve, manage, deliver, and store an organizationís important information. Become a valued member of your organization by learning the tools and processes of the Enterprise Content Management implementation. Enterprise Content Management (ECM) includes tools, methods, and strategies used to deliver, manage, store, and maintain information, documentation, and data belonging to an organization. Many organizations use ECM strategies as a means to maximize content usage. It is essential to manage vital content in order to achieve business objectives and goals. This course would be beneficial to businesses looking to implement ECM tools and strategies into their data storage processes, and management looking to solve content storage challenges and achieve business goals through effective content maintenance. This certification validates your knowledge of specific methods, models, and/or tools. This is essential to professionals in order to be updated on the latest multimedia trends, and to add to their Enterprise Content Management toolbox. The industry is facing a bold, new world with the amazing developments in Enterprise Content Management technology, and the challenges and the opportunities that this presents are unprecedented. The Enterprise Content Management Complete Certification Kit serves as a complete introductory guide for anyone looking to grasp a better understanding of Enterprise Content Management concepts and their practical application in any environment. The Art of Service's introductory Enterprise Content Management training and certification helps IT practitioners develop the skills that are crucial, as businesses embark on this massive transformation. It provides an industry credential for IT professionals to help them transform into the world of Enterprise Content Management. This training and certification enables you to move both the industry and business forward, and to quickly take advantage of the benefits that Enterprise Content Management applications present. Take the next step: Get Certified! The Art of Service IT Service Management programs are the #1 certification programs in the information management industry. Being proven means investing in yourself, and formally validating your knowledge, skills, and expertise by the industry's most comprehensive learning and certification program. The Enterprise Content Management Complete Certification course prepares you for Enterprise Content Management Certification. Why register? - Easy and affordable. - Learning about Enterprise Content Management technologies has never been more affordable. - Latest industry trends are explained. - Acquire valuable skills and get updated about the industry's latest trends right here. Today. - Learn from the Experts. The Art of Service offers education about Enterprise Content Management and 300 other technologies by the industry's best. - Learn at your own pace. Find everything right here, when you need it, and from wherever you are. What will you learn? - Learn the important concepts, tools, processes, and strategies of Enterprise Content Management. - Learn about the benefits of implementing a Enterprise Content Management strategies in any organization. - Examine content storage options and management processes. - Learn about the vital components of ECM. - Explore ECM myths and challenges. Course Outline The topics covered in this course are: - Content Management System Overview - Types of Content Management Systems - Introduction to Enterprise Content Management - Components of ECM - ECMís Areas of Success and Storage Virtualization - ECM Myths and

Knowledge Management (KM) consists a span of strategic plans and applications applied within an organization to recognize, produce, constitute, disperse, and allow acceptance of intuitions and encounters. Such intuitions and encounters consist understanding, whichever exemplified within single human beings either implanted in corporations as actions either applications.There has never been a Knowledge Management Guide like this. It contains 221 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Knowledge Management. A quick look inside of some of the subjects covered: Information Technology Infrastructure Library - ICT technical support, United States Department of Homeland Security - Employee morale, Simple Knowledge Organization System - Tools, Knowledge management Motivations, Electronic business, Intranet portal - Activities, Integration competency center - History, Organizational Memory System, Collaborative software - Collaborative software and human interaction, List of software engineering topics - Software applications, Social software - Theory, Fabasoft Mindbreeze - Awards, Foswiki, Resource Description Framework - Overview, Enterprise 2.0 - Corporate blogging, List of cloud computing conferences - Conferences, Enterprise content management - Collaboration, Department of Homeland Security - Employee morale, Knowledge transfer, ICT in agriculture - Knowledge management systems, Thomas H. Davenport, Data mining Research and evolution, List of management topics - General organization management skills, Activity theory - Learning and tacit knowledge, Industrial and organizational psychology - Innovation, Knowledge ecosystem - Key Elements, and much more…

Research on organisational learning, knowledge and capabilities has indeed become one of the most fruitful and interesting areas in the field of management, and has not only improved our understanding of organisations, but also helped them to face the new challenges of our turbulent age. Are our organizations learning to face a new age? What kinds of learning and knowledge are necessary to understand our age? What new lights can help us to understand organisational learning and knowledge? Are there shades? Shedding New Lights dispels uncertainties and provides a better observation and understanding of this particular phenomenon. This book includes an overview of the major topics on organisational learning, knowledge and capabilities. There are three parts: the first focuses on organisational learning, and particularly on practice and communities of practice. The second part deals with knowledge creation and transfer, two main knowledge management processes that are extremely relevant for firm performance. Finally, the third part examines the phenomenon of ambidexterity (explorative and exploitative learning) and the absorptive capacity of the firm.

The normal enterprise, contrary to widespread prejudice, can do well out of intense knowledge, without bothering with snobbish high-tech delusions. In this respect, the present book deals with all the questions you might have been afraid to ask. It offers explanation, policy and practical conclusions in an international perspective. It is a compelling read!'- Arndt Sorge, Professor Emeritus, WZB, GermanyThis book contributes to the discussion about the relevance of knowledge-intensive entrepreneurship for industrial innovation in the context of traditional low-technology industries.There is a widespread assumption that low-tech industries offer limited opportunities for entrepreneurial activity due to their mature character. Yet there are indications that the phenomenon is finally emerging in these traditional sectors. This detailed book contributes to the ongoing political debate on relevant policy measures to promote future industrial innovation. It extends awareness of the relevance of low-tech industries for future economic and societal development, linking both scientific and political perspectives. Detailed chapters identify the typical patterns, prerequisites and impacts of knowledge-intensive entrepreneurship, as well as the distribution of entrepreneurial activities in low-tech sectors. The authors conclude with policy recommendations to promote such activities.This book will appeal to social scientists, economists and students of innovation and entrepreneurship studies. Policy-makers and company representatives will also find much of interest in this book, with its surprising insights into a field that has been so far neglected in the scientific as well as the policy-oriented debate.Contributors: Y.D. Caloghirou, T.F. Fernandes, M.M. Godinho, A. Havas, H. Hirsch-Kreinsen, G. Karagouni, I. Kastelli, R.P. Mamede, A. Protogerou, I. Schwinge, A. Tsakanikas, A.Y. Yudanov

'This book will utilize relevant perspectives to enhance theory and practice in the information systems area, by providing a framework for the Informing View of Organization'--

'This book provides relevant theoretical frameworks and empirical research findings to enhance knowledge management and learning competencies for organizational activities'--

'This book brings together industry experts to discuss the realities of knowledge management work in organizations, examining the challenges associated with operational knowledge management'--

'This book examines current research in support of knowledge management by focusing on how knowledge resources can be used to create and sustain competitive advantages, combining imitation and innovation theories'--

Max Boisot was one of the most original thinkers in management and organization studies. An independent scholar with an independent, enquiring, and innovative mind, his work ranged over a number of different areas from early attempts to understand contemporary developments in China to the role of information in organizations, and later the management of Big Science. Yet, as this book shows, there was a central strand that ran through these apparently diverse areas, which was the attempt to understand the relationship between knowledge and information, and its organization -- in firms, organizations, and societies -- by means of the model Boisot developed, the'I-Space'. Knowledge, Organization, and Management brings together key examples of Max Boisot's work into a single volume, setting these alongside original, extended commentaries and reflections by his academic collaborators. Structured under five core sections, it covers the main areas in which he forged new understandings: analyses of the Chinese system; organizational complexity; the strategic management of knowledge; knowledge in Big Science; and innovations in education. A further section includes six reflective essays by Boisot's collaborators. The book will be invaluable to organization and management scholars, students, and intellectually curious practitioners.

Managing Knowledge in Strategic Alliances is a volume in the book series Research in Strategic Alliances that will focus on providing a robust and comprehensive forum for new scholarship in the field of strategic alliances. In particular, the books in the series will cover new views of interdisciplinary theoretical frameworks and models, significant practical problems of alliance organization and management, and emerging areas of inquiry. The series will also include comprehensive empirical studies of selected segments of business, economic, industrial, government, and non-profit activities with wide prevalence of strategic alliances. Through the ongoing release of focused topical titles, this book series will seek to disseminate theoretical insights and practical management information that will enable interested professionals to gain a rigorous and comprehensive understanding of the field of strategic alliances. Managing Knowledge in Strategic Alliances contains contributions by leading scholars in the field of strategic alliance research. The 11 chapters in this volume cover a number of significant topics that speak to the critical issues in managing knowledge in strategic alliances. The chapter topics cover both the broader issues, such as managing uncertainty in alliances, collaborative know-how, novelty in interpartner knowledge, coopetition in knowledge integration, and dynamic knowledge capabilities, and the more focused problems of innovation and partner selection, partner responsiveness and knowledge in supply chain networks, the effect of knowledge flows on the decision to cooperate, and interpartner learning dynamics in an alliance constellation. The chapters include empirical as well as conceptual treatments of the selected topics, and collectively present a wide-ranging review of the noteworthy research perspectives on knowledge management in strategic alliances.

There has never been a KM Guide like this. KM 42 Success Secrets is not about the ins and outs of KM. Instead, it answers the top 42 questions that we are asked and those we come across in our forums, consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with KM. A quick look inside of the subjects covered: Value Creation, 3 Important Steps to Build a Knowledge Management Programme, 2 Schools of Knowledge Management Theory, Knowledge Management Vacancies: The Job Market Situation for KM Practitioners, Knowledge Management System-What Exactly Is It?, Basics of Knowledge Management, Motivations, Knowledge Management Training: Enhancing the Careers of Managers, The Important Role of Knowledge Management Technology, What is the Role of KM Body of Knowledge in Knowledge Management Training?, Project Management Legal Profession Article, Knowledge Plaza, Introduction Knowledge Management, Value of Knowledge Management: Propelling Companies to New Levels of Growth, Jobs in Knowledge Management-The Role of a Knowledge Specialist, Knowledge Management, The Battle Command Knowledge System, Open Source Knowledge Management: Enhancing Knowledge Sharing Through Interoperability, Knowledge Management Jobs for CKO, Organizational Approaches to Knowledge Management Solutions, The Need for WiMax Backhaul Solutions, Importance of Metadata, Knowledge Management Research: Capturing the Best Know-how to Improve the Business Process, Strategies, Types of Knowledge Management Products, Purpose, Knowledge Management University Courses: Enriching the Skills of Management Professionals, How Knowledge Management Framework Works?, The Importance of Knowledge Management Tools, How WiMAX Technology Achieves Its Maximum Range?, Knowledge Management Thesis: Providing New Concepts and Ideas in Business Management, Research, Technologies, What is Knowledge Management: Underscoring the 3 Viewpoints of KM Implementation, Other Concepts, The Benefits and Challenges of Knowledge Management, Knowledge Management, The Need for a Knowledge Management System in Construction, How Knowledge Management Services Help Companies?, The Benefits of Knowledge Management Review, Knowledge Management Software, Knowledge Management Strategies: Changing Business Environments Need New Strategies, and much more...

The information age came with the promise of transparency greater than anything witnessed heretofore by humanity. Of course, transparency is the essence of foresight and knowledge. The hope was for a greater accountability that would follow increased transparency, compelling policy makers to depend on knowledge and foresight rather than disinformation and hidden agendas. Recent events of the new millennium indicate that the increase has been in opacity and disinformation. The information age, often dubbed as the ‘knowledge era', has become the antithesis of knowledge, however; even its most ardent proponents admit that. Despite globalization, the information age has failed to generate knowledge-based decision-making tools. The failures of the information age to generate knowledge and remove or attenuate much of the basis of international conflicts are symptomatic of a deeper illness. Science has become the captive of the ‘New Science'that focuses on short-term, tangible, and status-quo, and doesn't even allow the real science to face in a direction that would allow the knowledge-model to launch. This science is incompatible with nature, even in competition with nature, and is not even facing the same direction as the science that is needed to increase knowledge — the only process on which rational hopes of discovering the truth may be placed. Consequently, all the promises of the information age have been failing spectacularly. Today, we have medicines that don't cure, an economy that doesn't economize, education systems that don't educate, purification techniques that do not purify, and justice systems that award plaintiffs or deliver discriminatory treatment of an accused depending on ethnic origin, religious belief, or skin colour. Today, we do collect data at an unprecedented rate, and, yet, we do not process a single set of data with any technique that is truly natural. Today, in the name of simulation, airplanes do not emulate how birds fly, computers do not emulate how the brain computes, cameras do not emulate how the human visual cortex captures and fixes an image, electricity disdains to emulate lightning (insufficiently continuous) or the electric eel (too dependent on the material properties of the receiving medium), commercial ships forego natural sources of locomotion like wind, and submarines do not emulate how fish navigate beneath the water's surface. If nature is the truth, our New Science must be falsehood.

Organizations of all sizes and types are facing a duel threat and opportunity. At the very moment when global markets are becoming available, these organizations are losing valuable people resources due to'boomer'retirements and downsizing strategies. As the technologies arrive to facilitate knowledge sharing across organizational and people boun

'This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce'--Provided by publisher.

In this important and timely book, Bart Nooteboom develops and applies a social cognitive theory of firms and organizations with a focus on learning and innovation.Why explore a cognitive theory of the firm? This enlightening study explains that a cognitive theory of the firm is required in order to lend more substance and analysis to current vague and unconnected ad hoc notions in the literature, such as entrepreneurial vision, absorptive capacity, and variety and dispersion of knowledge. The author explores the notion of differential cognition, drawing together the work of Hayek, Schumpeter and Penrose to shed light on the sources of innovation.This interdisciplinary book connects ideas from specific branches of economics, management and organization, cognitive science, social psychology and sociology and will be invaluable to students and scholars interested in a new perspective on the firm.