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Digital disruptions are occurring every day in an increasingly volatile, uncertain, complex, and ambiguous business environment. Organizations need to respond to these disruptive changes and proactively develop their own disruptions for organizational transformation and growth. This book presents the market-driven forces of digital disruptions propelled by the Fourth Industrial Revolution, which has dramatically improved the efficiency of business decision-making and organizational processes.Leading in a Digitally Disruptive World discusses the accelerators of digital disruptions; the soft skills, knowledge, and competencies for digital success; the business revenue generators for digital impact; and the typology and practices of sustainability and ethics for business growth. In addition, the book covers the digital leadership challenges associated with operating in a digitally disruptive environment and provides innovative solutions on how organizations and knowledge workers can prepare themselves to reap the benefits of the digital evolution by designing, managing, and leading organizations in a future-forward manner.

Discover the latest insights in organization theory from a comprehensive and masterful volume Understanding and Managing Public Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public affairs programs in the United States and other nations. The 6th Edition of Understanding and Managing Public Organizations presents the latest research and insights from organization and management theory and their application to public organizations and the people in them. The book expands coverage from previous editions about organizational goals, performance and effectiveness, strategy, decision-making, structure and design, organizational change, operating environments, individuals and groups, motivation and work-related attitudes, leadership, teamwork, and more. Authors and professors Hal Rainey, Sergio Fernandez, and Deanna Malatesta provide new and expanded coverage of such topics as The context and distinctive character of public and nonprofit organizations, including expanded coverage of'publicness'and of the legal context including'state action'Performance management, measurement, organizational effectiveness, and managing for high performance Representative bureaucracy, workforce diversity, and performance Communication and information technology Employee engagement and empowerment, intrinsic motivation, self-determination theory, public service motivation, and positive organizational behavior—resilience, self-efficacy, optimism, and hope Recent developments in theory and thought on leadership, including authentic leadership, shared leadership, servant leadership, and integrated leadership Design and process topics including red tape and green tape, administrative burdens, and organizational routines Theoretical perspectives such as behavioral theory of decision making, resource dependence theory, and others, and their implications for public and nonprofit organizations Advances in theory and practice about rapid developments in collaborative governance, organizational networks, partnerships, and contracting Since the book is used in courses for students in numerous public affairs programs, this new edition updates the Instructor's Guide, with new and revised PowerPoint slides, cases, exercises, and discussion and examination questions These materials, with the topics in the chapters, are designed to address the learning outcomes required by NASPAA accreditation requirements Belonging on the shelf of scholars and students in public affairs, as well as anyone interested in public management or organization theory, this new edition of Understanding and Managing Public Organizations provides an advanced and comprehensive enhancement to a widely used and compelling series of previous editions.

Build Better Brains is neither a leadership book nor a book on neuroscience. It merges the best of the two worlds to serve a new type of leader emerging with contemporary organizations. The exciting news is that leadership has become measurable in the brain. This opens a new perspective on “the biology of leadership”.Have you every wished to discover what lies inside of the box on top of your head? Are you aware that by reading this book you will forever change your brain, because your brain is an eternal construction site? Did you know that we have three brains? One brain in the brain, one in the heart, one in the gut?With Millennials and Generation Z becoming most of our workforce, the way we think about leadership is changing. Advances in neuroscience can prepare leaders to build a culture of trust and purpose for themselves and their teams.Build Better Brains is neither a leadership book nor a book on neuroscience. It merges the best of the two worlds to serve a new type of leader emerging with contemporary organizations.Build Better Brains: Offers practical, science-based applications for improving the efficiency of leadership in today's fast-paced VUCA world; Applies the knowledge and tools of neuroscience as foundation for leading people and building better companies; Is based on simple concepts, utilizing the latest insights from both leadership and neuroscience, without missing out on scientific facts; Teaches, but also entertains: leadership is full of fights, fiction, failures, but should also be fun; Serves the common need in today's over-engineered yet antiquated workplaces to discover the magic inside our brains. Leadership is born in the brain.

Understanding experience at work, especially in toxic organizations, is a multidimensional undertaking that must include all senses. The use of applied poetry has its primary value as an evocative approach to sensing, knowing, and understanding workplace experience. Poetry at its best condenses into relatively few words, metaphors, and images what conventional social science narratives would take much longer to articulate. Where poetry often hints and alludes, narrative seeks to spell out, expound, and complete. Where poetry leaves much mental space for the listener or reader to fill in with one's imagination, narrative fills in the spaces with rich detail. Applied poetry and its contextual stories offer a way of accessing workplace experience that is unique and valuable in terms of understanding lives at work. The use of complementary psychodynamic theories, like all theories, is a way of trying to account for what we have found and experienced and in particular why it happened.'Why,'the authors suggest, is critical in terms of understanding the sensing, images, and metaphors evoked by the poetry and stories that may resonate with hearers and readers for reasons that are unconscious and are rooted in the past. These transferences that come forward from life experience into the present are the critical data we work with. These are the data of psychoanalysis. This book both widens and deepens the scope of organizational research offered by other researchers, theorists, and approaches to understanding, interpreting, explaining, leading, and consulting with workplace organizations. Its triangulating integration of applied poetry, experience and stories behind the poetry, and the three psychoanalytic models of explaining life in workplaces, is a new and distinct contribution to organizational research, leadership, and consulting efforts to help organization members solve real, underlying problems and not offer simplistic, formulaic solutions based solely on a study of the organization's surface. It will be of interest to researchers, academics, and students in the fields of organizational studies, leadership, and management.

The #1 New York Times bestseller. Over 20 million copies sold!Translated into 60+ languages!Tiny Changes, Remarkable ResultsNo matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results.If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you'll get a proven system that can take you to new heights.Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field.Learn how to:make time for new habits (even when life gets crazy);overcome a lack of motivation and willpower;design your environment to make success easier;get back on track when you fall off course;...and much more.Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits--whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal.

Effective leadership does not occur by chance. Leaders must be trained and groomed for the daunting responsibility of leading organizations. Research shows that half of the people currently in leadership positions will fail. Why they fail and what can be done to prevent failure are the main subjects of this book. It shows that effective leadership is possible and illustrates why and how, based on research and case studies from an epidemiological perspective. The epidemiological word “determinant” is used frequently, and is a word that no other book on leadership uses. Epidemiologists work from two basic principles: namely, that all diseases have determinants and that diseases do not occur randomly. In other words, there are always causes for diseases and patterns that describe how diseases spread. Effective and ineffective leadership always have determinants that are not randomly distributed; the impacts are uniformly and deeply spread throughout an organization. Like the epidemiologists, this book not only identifies leadership determinants, but also provides research-based “antidotes” at the end of each chapter, along with a summary of the most salient points in the chapter. This book offers examples of leadership and governance from the non-profit sector, businesses, public and private education, higher education, and other organizations, highlighting over 50 case studies to illustrate concepts about leadership.

Modern society is ill. Many people sit in their work cubicle, at jobs that are stressful and unfulfilling. With a boss they don't like. With a mortgage they cannot afford. With relationships that aren't all they could be. With a work-life balance that's all work and no life. It's no wonder there's a stress and depression epidemic in the Western world. Many people have simply lost themselves. Is this you? If so, life doesn't have to be like this. You can choose to live life in a different way. Most people will say that they want more than anything to be themselves and to make a difference. This book is about how to be true to yourself in a society that more than ever pushes us to disguise who we are, so we end up pretending to be who we're not. How can I find a way to be myself? Join Mark Eyre to find your own real me, and along the way, pick up some practical strategies and approaches to help you express who you really are. It's time to join the journey of a lifetime, and in the words of George Eliot, to “be who you might have been.”

The guide for all leaders and senior managers, offering the answers to critical questions on organizational design and management.Every year, over 10,000 business books are published-and that's before you add in the hundreds of thousands of articles, blogs, and video lectures that are produced. Leaders can't possibly hope to digest it all, and writers increasingly sensationalize and spin their ideas in order to be noticed. The result? Put quite simply, the field of management thinking is in danger of losing the plot.In this new book, Scott Keller and Mary Meaney-Senior Partners at McKinsey & Company, the world's preeminent management consultancy-cut to the chase by answering the 10 most important and timeless questions that every leader needs to answer in order to maximize the performance and health of their organization. What's more, the authors recognize that great leaders may not have time for long-winded business books. In Leading Organizations, answers are kept to the essentials-hard facts, counter-intuitive insights, and practical steps-all presented in an accessible and highly visual format. If there's one essential business book you should read-ever-it's this one.

Las claves para combatir la incompetencia en el trabajoEste libro es una guía práctica y accesible para entender el principio de Peter, que le aportará la información esencial y le permitirá ganar tiempo.En tan solo 50 minutos usted podrá:• Entender la idea del empleado eficiente que se vuelve incompetente al alcanzar un nivel superior• Identificar los distintos niveles de competencia entre sus empleados y descubrir cómo reconocer los síntomas de la incompetencia• Utilizar el principio de Peter para eliminar la incompetencia en su negocio y alcanzar el éxitoSOBRE 50MINUTOS.COM | Economía y empresa50MINUTOS.COM le ofrece las claves para entender rápidamente las principales teorías y conceptos que rigen el mundo económico actual.Nuestras obras combinan teoría, estudios de caso y múltiples ejemplos prácticos para que amplíe sus competencias y conocimientos sin perder tiempo. ¡Descubra en un tiempo récord las claves para el éxito de su negocio!

Counter-Narratives and Organization brings the concept of'counter-narrative'into an organizational context, illuminating these complex elements of communication as intrinsic yet largely unexplored aspect of organizational storytelling. Departing from dialogical, emergent and processual perspectives on'organization,'the individual chapters focus on the character of counter-narratives, along with their performative aspects, by addressing questions such as: how do some narratives gain dominance over others? how do narratives intersect, relate and reinforce each other how are organizational members and external stakeholders engaged in the telling and re-telling of the organization? The empirical case studies provide much needed insights on the function of counter-narratives for individuals, professionals and organizations in navigating, challenging, negotiating and replacing established dominant narratives about'who we are,''what we believe,''what we do'as a collective. The book has an interdisciplinary scope, drawing together ideas from both storytelling in organization studies, the communicative constitution of organization (CCO) from organizational communication, and traditional narratology from humanities. Counter-Narratives and Organization reflects an ambition to spark readers'imagination, recognition, and discussion of organization and counter-narratives, offering a route to bring this important concept to the center of our understandings of organization.

We create organizations because we need to get a job done—something we couldn't do alone—and join them because we're inspired by their missions (and our paycheck). But once we're inside, these organizations rarely feel inspirational. So where did it all go wrong?In The Org, Ray Fisman and Tim Sullivan explain the tradeoffs that every organization faces, arguing that this everyday dysfunction is actually inherent to the very nature of orgs. The Org diagnoses the root causes of that malfunction, beginning with the economic logic of why organizations exist in the first place, then working its way up through the org's structure from the lowly cubicle to the CEO's office.You'll learn:The purpose of meetings and why they will never go awayWhy even members of al Qaeda are required to submit travel and expense reportsWhat managers are good forHow the army and other orgs balance marching in lockstep with fostering innovationWhy the hospital administration—not the heart surgeon—is more likely to save your lifeWhy CEOs often spend more than 80 percent of their time in meetings—and why that's exactly where they should be (and why they get paid so much)

With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The handbook is divided into four parts: Attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.Contributors: J.B, Adams, R.D. Arvey, G. Bonvillian, S. Chaidaroon, B. Crane, E. Deverell, A. Drory, A.J. DuBrin, S.B. Dust, E.H. Fram, K. Hyo-Jung, E.H. James, T. Jaques, R.S. Littlefield, K.E. Medeiros, G. Meisler, S.L. Muffet-Willett, M.D. Mumford, A. Pang, K. Parsons, P.J. Partlow, R.F. Piccolo, R. Pillai, R. Rajah, E. Vigoda-Gadot, L.P. Wooten

Labour economics as a discipline has changed dramatically in recent years. Gone are the days of a'job for life'. These days, firms and employees are part of a less regulated, more fluid, and more international labour market. Knowledge, training, human resource development and human capital are all major factors on the contemporary scene.This new textbook is the first properly international textbook to reflect these swingeing changes. Its key areas of concentration include: the increasing importance of human capital including education and occupational choice the major subdivision of personnel economics including economic inactivity and absenteeism comparative cross country studies and the impact of globalization and migration on national labour markets equal opportunities and issues of discrimination on the basis of race, gender and disability conflict at work, including both strikes and, uniquely, individual disputes. Other issues explored include the supply and demand of labour, wages, the current role of trade unions, bargaining and conflict, and working time. The book is written in a clear, accessible way with some mathematical exposition, reflecting the text's grounding in current microeconomic theory. The book also contains case studies designed to illuminate theoretical concepts and exercises and discussion questions to test the students understanding of the various concepts outlined in the text.

From Robin Hood to Jack Sparrow from Pirates of the Caribbean, outlaws have been a central part of 800 years of culture. These are characters who criticise the power of those in the castle or the skyscraper, and earn their keep by breaking the law. Outlaws break categories too. They are fact and fiction, opposition and product, culture and economy, natural justice and organized crime. Beginning with Robin Hood stealing from the rich, and covering along the way pirates, smugglers, highwaymen, the Wild West, the Mafia and many others, Martin Parker offers a fresh and exciting insight into the counter culture of the outlaw – one that rebels against the more dominant and traditional forms of economy and organization and celebrates a life free from wage slavery. Alternative Business is a highly readable, entertaining book that will prove a helpful study tool for all students and lecturers working on organizations, cultural studies and criminology.

Unleash your employees'hidden talent for innovation and creativity—the key to organizational success! For any organization competing today, nothing is more important than building teams of creative thinkers and problem solvers. With practical, simple-to-implement leadership techniques, Manager's Guide to Fostering Innovation and Creativity in Teams explains how you can Create an environment that gets people thinking creatively Align teams to work toward creative, original solutions Lead the charge toward a newly innovative organization Build a self-sustaining culture of innovation Use Manager's Guide to Fostering Innovation and Creativity in Teams to generate better business ideas, create a more compelling workplace, and lead your company well into the twenty-first century. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for driving innovation and creativity within teams and organizations Insider tips for getting the most innovative and creative thinking from your teams Practical advice for building creative teams Warning signs when creating teams focused on innovation and creativity Stories and insights from the experiences of others Specific creative-thinking procedures, tactics, and hands-on techniques

No more'checking for feet.'This illuminating guide gets people to tell the truth at the meeting--not in the bathroom afterwards.Almost everybody lies. In one recent survey, 93% of people admitted to lying regularly at work! Why? Because it's safer than telling the truth. Sadly, organizations cannot succeed in this poisonous world of half-truths, strategic omissions, and doctored information.A Safe Place for Dangerous Truths shows how the formal process of'dialogue'can create a safe place to tell the truth.In a lively discussion, author Annette Simmons shows managers how to use this technique to:encourage truth-telling by reducing fearprompting self-examination, and opening mindsbuild trust where suspicion and cynicism held swayinspire individuals to think and learn as a grouphelp groups talk through tough issues and move to collaborative actionTo function optimally, businesses must create an environment where people feel free to tell the truth, no matter how disturbing. Only then can organizations unleash the responsiveness, creativity, and enthusiasm necessary to achieve their goals.

Get everyone in organizations and alliances on the same page with a teambuilding method that improves communications and bottom-line performance.The Partnering Solution shows employees and managers at every level how to work together, with a clear method, cutting-edge strategies, and practical tools. It is the first book to show readers how to achieve lasting results in a broad range of applications. Its methods will work equally well for large corporations and professional firms, universities and small groups, outsourcing and strategic alliances, government and voluntary associations.“A profound and practical meditation on making project teams work and getting projects done.” —David Hanitchak, Director of Planning and Construction, Massachusetts General Hospital“Provides fresh insights, smart strategies, and pragmatic tools... a must-read for project leaders, project stakeholders, and service providers to improve their ability to deliver world-class projects effectively.” —Dominic Bisignano, Manager, Facilities Development, EMC2 Corporation“The authors provide practical guidelines that architects, contractors, engineers, and other professionals will find of enormous value as they seek to build a business and build profitable relationships.” —Richard Fitzgerald, Director, Boston Society of Architects

Click ′Additional Materials′ for downloadable samples'Not just for reference, this is an essential learning resource for libraries and the personal collections of modern leaders. Narratives, examples, photographs, and illustrations illuminate the ideas and concepts being examined, making the set readable, attention-grabbing, and unordinary. Readers can explore leadership theories and practices, and examine the effects of leadership. More volumes are promised in this source that brings interest and excitement to a subject overlooked by the consultants, CEOs, and coaches whose earlier works captured a small view of leadership subject matter. Summing Up: Highly recommended for all collections.'--CHOICE'Because there really is nothing available like this encyclopedia, it is a must buy for academic libraries. Extremely well done, with good quality print and illustrations, this work should become an important resource for active citizens as well as for managers and scholars.'--BOOKLIST (starred review)'Because of its breadth, ease of navigation, high level of scholarship, clear writing, and practical format, this model encyclopedia should help establish leadership as a normative field of study. Highly recommended.'--LIBRARY JOURNAL (star review)'SAGE has, again, been the first to hit the market with a major reference in a rapidly growing field of the social sciences. Virtually every academic and large public library will need the Encyclopedia of Leadership.'--BOOK NEWS'The enormous demands on leadership in today′s world-the rise of militant followings; the struggle of long-suppressed people to rise to leadership positions; the heightened demand for moral, principled leadership--all these dynamic forces contribute to making this encyclopedia timely--and timeless.'--From the Foreword by James MacGregor Burns, Williams College, author of Leadership and winner of the Pulitzer Prize and National Book Award'As the field of leadership studies expands, and the list of important authors and concepts grows, the time is at hand for a comprehensive encyclopedia of leadership. This collection will be welcomed by all who want to understand this important and complex field.'--Howard Gardner, John H. and Elisabeth A. Hobbs Professor of Cognition and Education at the Harvard Graduate School of Education and author of Good Work: When Excellence and Ethics Meet (2001) and Leading Minds: An Anatomy of Leadership (1995)'In 1975 a wag declared that the concept of leadership should be abandoned. It was not, of course. The 300 contributors to the Encyclopedia of Leadership are leaders among the many thousands of scholars responsible for the health and vast breadth of leadership studies. They show us that leadership plays an important, increasingly integral role today in fields ranging from world politics to community development.'--Bernard M. Bass, Distinguished Professor Emeritus, Center for Leadership Studies, School of Management, Binghamton University and author of Transformational Leadership: Industrial, Military and Educational Impact (1998) and Leadership and Performance beyond Expectations (1985)'This new Encyclopedia provides leaders with the historical perspective and a vision of the tenuous future so essential if leaders of the future are to redefine leadership on their own terms, with their own people.'--Frances Hesselbein, Chairman of the Board of Governors, Leader to Leader Institute (formerly the Drucker Foundation) and coeditor of On Creativity, Innovation, and Renewal: A Leader to Leader Guide (2002) and Leading Beyond the Walls (1999)From the earliest times people have been entranced by stories abo

This book draws on studies that quantify the link between individual development and organizational value creation. Strengthening this link is key to building a strong sense of affiliation and a more productive workforce. The author provides frameworks for characterizing the workforce, listening to the organization, using inclusion as a key differentiator, and applying mathematical modeling techniques to explore and quantify related areas.We are entering an era when it makes sense to move away from mere retention strategies of control and toward more mutually beneficial strategies of affiliation. This trend can be traced to the recognition of the knowledge worker's influence and the value of human capital in today's economy. To succeed in this emerging work world, organizational leaders and human resource professionals must create new relationships with individuals built around the concept of affiliation. This will mean changed roles and behaviors that respect mutual interests, and will require a culture of inclusion expressed internally through workforce diversity, externally through workforce partnerships, at a community level through philanthropy, and globally through the pursuit of a greater good.

A breakthrough in management thinking, “weird ideas” can help every organization achieve a balance between sustaining performance and fostering new ideas. To succeed, you need to be both conventional and counterintuitive.Creativity, new ideas, innovation—in any age they are keys to success. Yet, as Stanford professor Robert Sutton explains, the standard rules of business behavior and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instill a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight, and pay them to defy convention and undermine the prevailing culture. Weird Ideas That Work codifies these and other proven counterintuitive ideas to help you turn your workplace from staid and safe to wild and woolly—and creative. In Weird Ideas That Work Sutton draws on extensive research in behavioral psychology to explain how innovation can be fostered in hiring, managing, and motivating people; building teams; making decisions; and interacting with outsiders. Business practices like'hire people who make you uncomfortable'and'reward success and failure, but punish inaction,'strike many managers as strange or even downright wrong. Yet Weird Ideas That Work shows how some of the best teams and companies use these and other counterintuitive practices to crank out new ideas, and it demonstrates that every company can reap sales and profits from such creativity. Weird Ideas That Work is filled with examples, drawn from hi- and low-tech industries, manufacturing and services, information and products. More than just a set of bizarre suggestions, it represents a breakthrough in management thinking: Sutton shows that the practices we need to sustain performance are in constant tension with those that foster new ideas. The trick is to choose the right balance between conventional and'weird'—and now, thanks to Robert Sutton's work, we have the tools we need to do so.

In an age when every business needs to achieve more with fewer resources, Jason Jennings offers the key to ramping up productivity. In this BusinessWeek bestseller, he identifies the world's most productive companies and reveals their secrets—none of which, surprisingly, include layoffs. The companies he features are truly astonishing, from Ryanair, which generates three times more profit per employee than the legendary Southwest Airlines, to Nucor, a steel firm with annual growth of seventeen percent for the past thirty-one years and the highest paid workers in the industry.Drawing on these and other amazing companies, Jennings presents his readers with solid advice on how to streamline businesses, eliminate waste, and inspire greatness within a workforce.

Throughout the United States and indeed the world, organizations have become places of darkness, where emotional savagery and brutality are now commonplace and where psychological forms of violence--intimidation, degradation, dehumanization--are the norm. Stein succeeds in portraying this dramatically in his evocative, lucid new book, and in doing so he counters official pronouncements that simply because unemployment is low and productivity high, all is well. Through the use of symbolism and metaphor he gives us access to the interior experience of organizational life today. He employs a form of disciplined subjectivity, based on Freud's concept of counter-transference, and other methods to help us comprehend what such dominating notions as managed social change really mean. Downsizing, reengineering, managed care, endless organizational restructuring--all are presented as just business but in reality, says Stein, they are devastatingly personal in their effects. With numerous vignettes and anecdotes drawn from his formal and informal research, Dr. Stein shows us in often horrifying detail what work has come to be in so many of these dark places--but also what must happen, and can happen, to lift them into the light.Through consultations, observation, and personal experience, Stein documents the ordinary assaults on the human spirit, a form of violence in the workplace that usually escapes common classification. By that he means culturally sanctioned violence, such as everyday forms of intimidation, ridicule, goading, and doubling of workloads--all in an asserted effort to make the workplace more productive, more competitive. His examples, metaphors, symbols, images come from the Holocaust and the Vietnam War, and refer back to other horrors in other times, the Crusades and the Spanish Inquisition among them. His book demonstrates precisely how brutal so many of our rational business practices have become, and how disposable all of us ultimately are, at all levels, in all organizations. Stein draws upon a variety of research techniques, including a form of counter-transference based on Freud's concept, to understand the inner meanings and feelings contained in workplace metaphors and symbols. An incisive foreword by Dr. David B. Friedman, Associate Clinical Professor of Psychiatry at the New York University School of Medicine, comments on this, puts the book in perspective and offers additional insights into Stein's themes and how brilliantly he develops them.

Includes index.

′[A] textbook specifically aimed at organizational misbehaviour....it certainly fills a gap... containing a large survey of academic literature on the subject. The book is good: it brings to light subjects which are too often negleced, and it provides an understanding of phenomena which are so common in organizations, but at the same time so vague and incomprehensible′ Organization Studies From `soldiering′ and absenteeism to humour in organizations and the emergence politics of sexuality, this book explores the latest forms of organizational subversion and offers fresh insights of the underlying dynamics of management and organizational processes. The book opens with a critique of orthodox organizational analysis and maps out the wide terrain across which organizational `misbehaviour′ occurs. The authors go on to examine the interconnections between identity formation, the pursuit of autonomy and organizational misbehaviour, and explore how clearly the tendency to misbehave is deeply embedded in organizational life.

Organizational Diagnosis and Assessment presents sharp-image diagnosis, a distinctive approach to organizational consultation and planned change, that reflects current research and theorizing about organizational change and effectiveness. The authors draw on multiple analytical frames to produce empirically grounded models of sources of ineffectiveness and forces for change, showing how consultants, managers, and applied researchers can break free of unproductive practices and ways of thinking to avoid uncritical adoption of management fads. They offer workable solutions to critical problems and demonstrate ways to meet organizational challenges like market downturns, technological change, and alliances with other organizations. Organizational Diagnosis and Assessment covers diagnosis and assessment of work groups, organizations, and whole systems. This volume develops analytical approaches for problem solving and strategy formation in both for-profit and not-for-profit organizations. Diagnosis of public policy issues, like assessments of the effectiveness of health systems, is also addressed. Many of the models and techniques contribute to assessing the changing nature of the workplace, examining organizational decline and other life-cycle transitions; gendering; change and diversity in organizational culture and in workforce composition; the spread of new forms of work organization, including teams, flat hierarchies, and networks; new uses of information technology; and mergers and alliances among organizations. Organizational Diagnosis and Assessment will be invaluable to advanced students, consultants, and applied behavioral scientists in social sciences, management, social work, organizational and industrial psychology, organizational sociology, nursing, and public administration.

Presents guidelines that show managers how to cope with complexities by focusing on essentials in areas such as management, leadership, marketing, long-term planning, and motivation.

Previous ed.: 1997.

Includes index.

Includes index.