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This book shows readers the smarter way to sell -by building trusted consultative relationships with their customers. Whatever you are selling, this book will help you do it better, and feel better about doing it. By switching your focus from the hard sell to building more trust and adding more value, you will end up not just with more satisfied customers, but with more sales as well.

This amazing, revealing handbook contains all anyone will ever need to know about reading body language. With it, you can become a veritable human lie detector, spotting exactly when people are telling the truth, when they are lying, and even how they are feeling. What can you tell by folded arms, by the distance away someone stands when talking to you, from facial expressions, or from blinking eyes? The answer? Almost everything! With hundreds of examples illustrated in full color, Body Language 101 can help anyone from any culture know more about his or her friends, spouse, colleagues, lovers, competitors, and enemies.