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Les connaissances sont une richesse pour les organisations. Elles aident à comprendre au-delà des apparences, à élaborer des stratégies, et à construire des décisions. Il faut alors les voir comme un capital à valoriser pour renforcer la robustesse des choix stratégiques des dirigeants. Cet ouvrage se structure autour d'un concept clé : la rente cognitive. Ce capital de connaissances vient enrichir les différentes approches théoriques pour comprendre le fonctionnement et la stratégie des organisations. Par une autre façon de valoriser la variété des connaissances, les décideurs peuvent bénéficier de divers avantages stratégiques et concurrentiels. Le manager consultant ce livre doit aussi pouvoir s'approprier et mobiliser ce concept de rente cognitive. Un outil, une méthodologie, des exemples de valorisation des connaissances lui donnent des indications précises et opérationnelles pour tirer parti au mieux des avantages stratégiques et managériaux de cette démarche. Le contenu du livre peut répondre aux attentes de deux publics. Premièrement, les chercheurs en sciences de gestion et/ou en management qui sont intéressés par des compléments d'analyse sur les théories des organisations et la théorie de la firme. Deuxièmement, l'ouvrage s'adresse aux managers qui cherchent des leviers accessibles et opérationnels pour renouveler leur stratégie et renforcer le positionnement de leur organisation.

Knowledge capital is at the core of the socio-economic global system. Profit and not-for profit firms, institutions, and organizations, in general, face unique opportunities and threats related to knowledge management. Digital technologies and digital transformation offer a wide array of opportunities for value creation. At the same time, organizations need to foster newer, faster, and more dynamic ways of mobilizing and managing knowledge. Emerging trends, such as artificial intelligence, collective intelligence, agile methodologies, open innovation, and co-creation enable new business models and managerial paradigms that need to be understood and conceptualized. This book offers an extensive overview of the most recent trends in knowledge management and the most advanced theoretical approaches, while, at the same time, providing a wide array of case studies and evidence-based knowledge management practices. It takes into account the interrelation between ICT and knowledge management challenges, in terms of human/non-human interactions, which requires extraordinary organizational change and renewal. Further, the book presents an up-to-date examination of and guidance for the implementation of knowledge management in an era of unprecedented human/non-human interaction. The book conveys the results of more than a decade of research and applied experience in the field of knowledge management carried out by the author. It is intended not only for students and academics but also for managers and practitioners who are interested in deepening their understanding of knowledge and learning.

Knowledge Intensive Business Services (KIBS) are becoming more and more relevant both for their innovative content and as innovation boosters for manufacturing firms and, with this scenario in mind, this book first offers an in-depth analysis of what innovation in KIBS is and its performance outcomes, and then synthesizes what we know about KIBS firms'innovation models, as well as their specific peculiarities and limitations. This book examines the recent trends in innovation, service design and development in KIBS, starting from a review of the extant literature, explaining the role and specific traits of innovation in KIBS. Then, it progresses our knowledge about KIBS and about how new technologies are offering unique opportunities to use and share their knowledge, within and across boundaries. The book also includes several cases that show how, at the micro level, firms can effectively design their services and boost their innovation performance, by overcoming some of the traditional limits of innovation in services. While KIBS literature traditionally emphasizes that innovative and performing KIBS firms rely on tight client–provider interactions with service customization, recent research suggests that alternative modes of innovation are viable for performing KIBS firms: KIBS firms can develop mass customization strategies, ease interactions with clients via ICT interfaces and leverage on focused collaborations with expert clients. Particularly, the digitalization and ICT technologies are fostering platform and modular architectural designs of KIBS, as in the software and web design services. The book seeks a broader understanding of innovation in KIBS in the digital era and will be an essential guide for both academics and practitioners interested in KIBS innovation and design.

WINNER OF THE BUSINESS BOOK OF THE YEAR AWARD 2020! The world is spinning so fast it's difficult to keep up. Two hundred and fifty years ago the Industrial Revolution replaced our arms and legs at work. The fourth Industrial Revolution is now replacing our brains. This technological shift is engulfing organisations and people. It's challenging the very essence of what it means to be human. Daily news headlines pose existential questions that used to belong in the pages of science fiction: Will a machine take my job? Are we becoming cyborgs? What happens when supercomputers become self-aware? If we can't compete with artificial intelligence, what's left? Innovation guru Greg Orme provides a helpful, funny and supportive shove in the right direction. He explores the skills you need to survive and thrive in a world of artificial intelligence. He urges you to stop competing, and instead do things machines can't. To become a more human, human. This is a practical toolkit to master three intrinsically human ‘super powers': 1. CONSCIOUSNESS 2. CURIOSITY 3. CREATIVITY 4. COLLABORATION These career-enhancing capabilities have been identi±ed in Orme's work with business managers and organisations across the globe. They draw upon the latest psychological and neuroscience research, the unique philosophies of successful entrepreneurs, the practises of the world's most innovative companies, as well as the habits of great artists, designers and scientists. Learn how to surf, rather than sink, in the waves of the Fourth Industrial Revolution. Become an authentic future-±t human, in a world of arti±cial intelligence.

This book employs a multidisciplinary and multi-level perspective to understand how well-being and resilience can influence innovation in knowledge-intensive contexts. Building on the authors'work in the areas of innovation management, human resource management and the psychological aspects of employee well-being, rich empirical data is presented and analysed in order to develop a conceptual framework. An interdisciplinary and insightful read for those studying HRM, innovation and psychology, this book is aimed at scholars who are interested in examining the relationships between micro- (individual) and meso-level (organisational and managerial practices) influences on innovation outcomes.

El conocimiento se ha transformado en el nuevo capital intangible de las organizaciones y en el recurso básico de la gestión institucional, por eso algunosespecialistas han denominado a este momento como'la economía del conocimiento', basada esencialmente en la globalización, las tecnologías de la información y la comunicación (TIC) e internet, en las organizaciones descentralizadas yen la aplicación del conocimiento en la producción de bienes y servicios. Lagestión del conocimiento se ha desarrollado muy rápidamente durante la últimadécada pero, con frecuencia, el término se ha desvirtuado y, de alguna manera,algunos de sus principios básicos han sido subvertidos y convertidos en una simple moda. Sin embargo en este libro, el lector encontrará una valiosa síntesis conceptual, enriquecida por fundamentos clásicos y novedosos, que le seránmuy útiles en el desarrollo de sus propios proyectos empresariales. Recomendamos su lectura por el valioso y actualizado contenido que aporta a las ciencias empresariales; porque es un texto diseñado para afianzar las enseñanzas en gestión del conocimiento, capital intelectual y elaboración de indicadores de gestión de estos intangibles, lo cual hace que sea único en el mercado y que, gracias a su lenguaje claro y sencillo, permite a los diferentes lectores tantoconocer como elaborar importantes herramientas de control, para utilizar adecuadamente en el ámbito de control de la gestión empresarial.

Traditionally, company experts and outside collaborators innovate by developing the knowledge map. Success or failure of incremental innovation hinges on this path. The Role of Creative Ignorance suggests the knowledge map should be abandoned and replaced with a new methodology, that of creative ignorance. With over 30 years of experience in international economics and entrepreneurship, Piero Formica explores the concept of creative ignorance in combination with path creation and its disruptive effect on entrepreneurship. Using narrative examples of innovators and companies worldwide, he introduces the characteristics of successful path creators that overstep the boundaries set by knowledge maps to open up new, unprecedented routes and connect them each other. In doing so, path creators reveal latent, unexpressed needs of consumers and drive innovation forward.

Die Verwechslung von Wissen und Informationen hat erhebliche Auswirkungen auf den Erfolg der Unternehmensplanung und den damit verbundenen Entscheidungen. Der heutige enorme Zuwachs an Informationen ist bereits mit einem starken Rückgang an Wissen verbunden, denn Informationen werden immer weniger verstanden. Hinzu kommt, dass selbst vorhandenes Wissen nicht ausreichend genutzt wird. Die Aufdeckung ungenutzten Wissens mit Hilfe einer an der Harvard Universität entwickelten Methode ist Gegenstand des Buches. ​

Provides readers with a comprehensive overview of how to achieve entrepreneurial excellence in the knowledge economy and offers them ICBS - a methodology for strategy check-up of organizations in the knowledge economy context.

Visionary in scope, Intellectual Capital is the first book that shows how to turn the untapped knowledge of an organization into its greatest competitive weapon. Thomas A. Stewart demonstrates how knowledge--not natural resources, machinery, or financial capital--has become the most important factor in economic life. Through practical advice, stories, and case histories, Stewart reveals how organizations and individuals can create and use the knowledge assets they need. Dazzling in its ability to make conceptual sense of the economic revolution we are living through, this ingenious book cuts through the vague rhetoric of'paradigm shifts'to show how the Information Age economy really works.Intellectual Capital should be read as if the futures of your company and your career depend on it. They do.

This book outlines a number of different tools for mapping strategic knowledge, and thus making knowledge more accessible. Anne Sigismund Huff and Mark Jenkins have brought leading academics together in this work: - to provide informed analysis and theory - to illustrate the contribution of knowledge mapping to central issues in strategy and organization theory - to consider the contribution of these studies to management practice - to address practical theoretic and methodological limitations of these tools, including several software tools now available to facilitate mapping. Each section of the book provides a table which charts the chapters′ main contents, key findings and implications for knowledge management. An annotated bibliography is provided at the end of the book as a resource for readers who may wish to become more familiar with relevant and existing literature in this area. Mapping Strategic Knowledge is relevant to those interested in knowledge management, primarily academics and consultants in the area of strategic management, but also academics in the area of organization theory.