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As Information Management put it,'On the strength of its currency and coverage alone, Franks'book is poised to take over as the recommended go-to reference for both students and RIM professionals for many years to come.” The new second edition cements this work's status as an up-to-date classic, its content updated and expanded to address emerging technologies, most notably blockchain, and evolving standards and practices. Inside, Franks presents complete coverage of the records and information lifecycle model, encompassing paper, electronic (databases, office suites, email), and new media records (blogs, chat messages, and software as a service). Informed by an advisory board of experts in the field and with contributions by noted authorities, the text addresses such key topics as the origins and development of records and information; the discipline of information governance and developing a strategic records management plan; creation/capture and classification; retention strategies, inactive records management, archives, and long-term preservation; access, storage, and retrieval; electronic records and electronic records management systems; the latest on rapidly evolving technologies such as web records, social media, and mobile devices; vital records, disaster preparedness and recovery, and business continuity; monitoring, auditing, and risk management; and education and training. This book's authoritative blend of theory and practice makes it a matchless resource for everyone in the archives and records management field. Instructor/trainer extras include a set of ready-to-go, customizable PowerPoint slides to accompany the text.

Here's an easy-to-follow, practical, easily-implementable, 21st-Century marketing book for academic and special libraries. Written by two practicing librarians who are passionate about communicating with users, the book provides both the inspiration and drive to market your library and practical tips and suggestions on how to do that effectively.Topics covered include:The process of planning a marketing campaign and how some time spent on planning at the outset can help keep you focused and help you determine your level of success. The importance of using brands and brand identity to help you establish your library's brand and market that aggressively to your users and potential users. Brand consistency is stressed here.Marketing tools:Digital publications,Social media,Visual and print marketing materials,Personal interactions Eventsyou can use throughout the year. For each topic, we will talk about best practices, what works, what often doesn't, and we share best concise case studies from all types of academic and special libraries.

Useful to school librarians, teachers, and faculty, this book explains the range of possibilities for creating immersive learning experiences through the use of virtual worlds, virtual simulations, virtual collections, exhibits by libraries and museums, and archives.There is a renaissance occurring in education with immersive learning via virtual applications and environments, even at the elementary school level. This widespread new movement is happening over more platforms than before—Second Life, Open Sim, Unity3D, Curio, and others. Teaching and Learning in Virtual Environments: Archives, Museums, and Libraries presents readers with the scope of possibilities for education in virtual environments today. Written from the perspective of the practitioner, it provides a wealth of teaching tips for virtual environments and for combining virtual environments with other emerging technologies for libraries and education.Chapters describe how recent developments in technology have made web-based virtual worlds more accessible for teaching and learning and discuss the unique benefits and affordances of educating in virtual environments as well as their applications to different subjects. The teaching applications cover the primary and secondary school levels, higher education and graduate-level environments, and even beyond formal education into building immersive'information experiences'for professional training applications, library users, and the general public. The text provides an up-to-date overview for educators, academic and public librarians, and archives and museum staff on recent developments with immersive learning; presents innovative programs and teaching ideas; covers administrative issues; and addresses the student's perspective as well.

Students and professionals alike can benefit from the information in this book, which offers insights into a range of topics in the field. For instructors, and undergraduate and graduate level students, it will serve as an introduction to records and information management in archives, records and information management programs. Experienced archives and records professionals, as well as supervisors and managers charged with oversight will get a new perspective on their field, while upper-level managers, executives, and other decision makers responsible for effectively managing their organization's information assets will find it a useful guide. This book follows the records and information lifecycle model, encompassing paper, electronic (databases, office suites, email, IM), and new media records (blogs, wikis), as well as records residing in “the cloud” (software as a service).