Vargas-González, Carlos and Toro-Jaramillo, Iván-Darío
Subjects
*TRUST, *COST control, *COST
Abstract
This paper aims to put the Robert Spaemann proposal's in dialogue with the management literature regarding the incidence of trust in company costs. Methodologically, the text "Confianza" by Spaemann (2005) is used as a guide, and a systematic literature review is conducted to explore the relationship between trust and its influence on management costs. For this purpose, a hermeneutic method based on the proposal of Gadamerian dialog is used. The main results show that when there is trust within the company and its surrounding context, there is a decrease in costs associated with control and monitoring activities, as well as the management of relationships with its stakeholders. [ABSTRACT FROM AUTHOR]