1. Listeners influence speakers’ perceived communication effectiveness
- Author
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Fay, Nicolas, Page, Andrew C, and Serfaty, Crystal
- Subjects
- *
SOCIAL cognition theory (Communication) , *COMMUNICATION , *SELF-efficacy , *LECTURERS , *APPLIED psychology , *ESTIMATION theory , *PSYCHOLOGICAL research , *SOCIAL perception - Abstract
Abstract: People have an exaggerated sense of self-efficacy. This paper investigates the mechanism behind speakers’ tendency to overestimate their communication efficacy. Two competing mechanisms were tested: intrapersonal and interpersonal. Speakers communicated a series of ambiguous statements to a co-present or absent listener and then estimated their success. Speakers overestimated their ability to communicate their intended message (relative to listeners’ actual comprehension of their message) when a listener was co-present, but not when a listener was absent. Our findings support an interpersonal explanation of speakers’ perceived communication efficacy. [Copyright &y& Elsevier]
- Published
- 2010
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