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This article responds to author's commentaries on the article "The Study of Organizational Effectiveness," by J. L. Price. The basis of simplistic approach rests with three assumptions supposedly made by the paper. First, the paper, according to the authors, assumes uniformity in the meanings that respondents attach to words designating core organizational activities. The paper assumes that respondents possess knowledge and competency with respect to the evaluation of nursing care within their limited spheres of involvement in the hospitals. Although, it may be desirable to have a general measure of organizational effectiveness for the reason suggested in the paper, this may not be possible. Some scholars believe that organizational effectiveness is so specific that a general measure cannot be developed.

This paper reviews the goal approach and the system resource approach to the study of organizational effectiveness. First, the goal approach is defended with respect to criticisms made by the users of the system resource approach. Next it is criticized for its failure to develop general measures of effectiveness. The system resource approach is then criticized because optimization is not measured, few general measures are used, and the basic rule of mutual exclusiveness is seriously violated. Finally, a general measure of effectiveness is suggested, based on Georgopoulos and Mann's (1902) study of community general hospitals. [ABSTRACT FROM AUTHOR]