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The analysis of sentiments and mining of opinions have become more and more important in years because of the development of social media technologies. The methods that utilize natural language processing and lexicon‐based sentiment analysis techniques to analyze people's opinions in texts require the proper extraction of sentiment words to ensure accuracy. The current issue is tackled with a novel perspective in this paper by introducing a hybrid sentiment analysis technique. This technique brings together Convolutional Neural Network (CNN) and Hidden Markov Models (HMMs), to accurately categorize text data and pinpoint feelings. The proposed method involves 1D convolutional‐layer CNN to extract hidden features from comments and applying HMMs on a feature‐sentence matrix, allowing for the utilization of word sequences in extracting opinions. The method effectively captures diverse text patterns by extracting a range of features from texts using CNN. Text patterns are learned using text HMM by calculating the probabilities between sequences of feature vectors and clustering feature vectors. The paper's experimental evaluation employs benchmark datasets such as CR, MR, Subj, and SST2, demonstrating that the proposed method surpasses existing sentiment analysis techniques and traditional HMMs. One of its strengths is to analyze a range of text patterns and identify crucial features that recognize the emotion of different pieces of a sentence. Additionally, the research findings highlight the improved performance of sentiment analysis tasks through the strategic use of zero padding in conjunction with the masking technique. [ABSTRACT FROM AUTHOR]

In the digital age, social media has emerged as a significant platform, generating a vast amount of raw data daily. This data reflects the opinions of individuals from diverse backgrounds, races, cultures, and age groups, spanning a wide range of topics. Businesses can leverage this data to extract valuable insights, improve their services, and effectively reach a broader audience based on users' expressed opinions on social media platforms. To harness the potential of this extensive and unstructured data, a deep understanding of Natural Language Processing (NLP) is crucial. Existing approaches for sentiment analysis (SA) often rely on word co-occurrence frequencies, which prove inefficient in practical scenarios. Identifying this research gap, this paper presents a framework for concept-level sentiment analysis, aiming to enhance the accuracy of sentiment analysis (SA). A comprehensive Urdu language dataset was constructed by collecting data from YouTube, consisting of various talks and reviews on topics such as movies, politics, and commercial products. The dataset was further enriched by incorporating language rules and Deep Neural Networks (DNN) to optimize polarity detection. For sentiment analysis, the proposed framework employs predefined rules to trigger sentiment flow from words to concepts, leveraging the dependency relations among different words in a sentence based on Urdu language grammatical rules. In cases where predefined patterns are not triggered, the framework seamlessly switches to its sub-symbolic counterpart, passing the data to the DNN for sentence classification. Experimental results demonstrate that the proposed framework surpasses state-of-the-art approaches, including LSTM, CNN, SVM, LR, and MLP, achieving an improvement of 6–7% on Urdu dataset. In conclusion, this research paper introduces a novel framework for concept-level sentiment analysis of Urdu language data sourced from social media platforms. By combining language rules and DNN, the proposed framework demonstrates superior performance compared to existing methodologies, showcasing its effectiveness in accurately analyzing sentiment in Urdu text data. [ABSTRACT FROM AUTHOR]

With the vast amount of social media posts available online, topic modeling and sentiment analysis have become central methods to better understand and analyze online behavior and opinion. However, semantic and sentiment analysis have rarely been combined for joint topic-sentiment modeling which yields semantic topics associated with sentiments. Recent breakthroughs in natural language processing have also not been leveraged for joint topic-sentiment modeling so far. Inspired by these advancements, this paper presents a novel framework for joint topic-sentiment modeling of short texts based on pre-trained language models and a clustering approach. The method leverages techniques from dimensionality reduction and clustering for which multiple algorithms were considered. All configurations were experimentally compared against existing joint topic-sentiment models and an independent sequential baseline. Our framework produced clusters with semantic topic quality scores of up to 0.23 while the best score among the previous approaches was 0.12 . The sentiment classification accuracy increased from 0.35 to 0.72 and the uniformity of sentiments within the clusters reached up to 0.9 in contrast to the baseline of 0.56 . The presented approach can benefit various research areas such as disaster management where sentiments associated with topics can provide practical useful information. [ABSTRACT FROM AUTHOR]

Since the spread of the coronavirus flu in 2019 (hereafter referred to as COVID-19), millions of people worldwide have been affected by the pandemic, which has significantly impacted our habits in various ways. In order to eradicate the disease, a great help came from unprecedentedly fast vaccines development along with strict preventive measures adoption like lockdown. Thus, world wide provisioning of vaccines was crucial in order to achieve the maximum immunization of population. However, the fast development of vaccines, driven by the urge of limiting the pandemic caused skeptical reactions by a vast amount of population. More specifically, the people's hesitancy in getting vaccinated was an additional obstacle in fighting COVID-19. To ameliorate this scenario, it is important to understand people's sentiments about vaccines in order to take proper actions to better inform the population. As a matter of fact, people continuously update their feelings and sentiments on social media, thus a proper analysis of those opinions is an important challenge for providing proper information to avoid misinformation. More in detail, sentiment analysis (Wankhade et al. in Artif Intell Rev 55(7):5731–5780, 2022. https://doi.org/10.1007/s10462-022-10144-1) is a powerful technique in natural language processing that enables the identification and classification of people feelings (mainly) in text data. It involves the use of machine learning algorithms and other computational techniques to analyze large volumes of text and determine whether they express positive, negative or neutral sentiment. Sentiment analysis is widely used in industries such as marketing, customer service, and healthcare, among others, to gain actionable insights from customer feedback, social media posts, and other forms of unstructured textual data. In this paper, Sentiment Analysis will be used to elaborate on people reaction to COVID-19 vaccines in order to provide useful insights to improve the correct understanding of their correct usage and possible advantages. In this paper, a framework that leverages artificial intelligence (AI) methods is proposed for classifying tweets based on their polarity values. We analyzed Twitter data related to COVID-19 vaccines after the most appropriate pre-processing on them. More specifically, we identified the word-cloud of negative, positive, and neutral words using an artificial intelligence tool to determine the sentiment of tweets. After this pre-processing step, we performed classification using the BERT + NBSVM model to classify people's sentiments about vaccines. The reason for choosing to combine bidirectional encoder representations from transformers (BERT) and Naive Bayes and support vector machine (NBSVM) can be understood by considering the limitation of BERT-based approaches, which only leverage encoder layers, resulting in lower performance on short texts like the ones used in our analysis. Such a limitation can be ameliorated by using Naive Bayes and Support Vector Machine approaches that are able to achieve higher performance in short text sentiment analysis. Thus, we took advantage of both BERT features and NBSVM features to define a flexible framework for our sentiment analysis goal related to vaccine sentiment identification. Moreover, we enrich our results with spatial analysis of the data by using geo-coding, visualization, and spatial correlation analysis to suggest the most suitable vaccination centers to users based on the sentiment analysis outcomes. In principle, we do not need to implement a distributed architecture to run our experiments as the available public data are not massive. However, we discuss a high-performance architecture that will be used if the collected data scales up dramatically. We compared our approach with the state-of-art methods by comparing most widely used metrics like Accuracy, Precision, Recall and F-measure. The proposed BERT + NBSVM outperformed alternative models by achieving 73% accuracy, 71% precision, 88% recall and 73% F-measure for classification of positive sentiments while 73% accuracy, 71% precision, 74% recall and 73% F-measure for classification of negative sentiments respectively. These promising results will be properly discussed in next sections. The use of artificial intelligence methods and social media analysis can lead to a better understanding of people's reactions and opinions about any trending topic. However, in the case of health-related topics like COVID-19 vaccines, proper sentiment identification could be crucial for implementing public health policies. More in detail, the availability of useful findings on user opinions about vaccines can help policymakers design proper strategies and implement ad-hoc vaccination protocols according to people's feelings, in order to provide better public service. To this end, we leveraged geospatial information to support effective recommendations for vaccination centers. [ABSTRACT FROM AUTHOR]

Utilizing social media data is imperative in comprehending critical insights on the Russia–Ukraine cyber conflict due to their unparalleled capacity to provide real-time information dissemination, thereby enabling the timely tracking and analysis of cyber incidents. The vast array of user-generated content on these platforms, ranging from eyewitness accounts to multimedia evidence, serves as invaluable resources for corroborating and contextualizing cyber attacks, facilitating the attribution of malicious actors. Furthermore, social media data afford unique access to public sentiment, the propagation of propaganda, and emerging narratives, offering profound insights into the effectiveness of information operations and shaping counter-messaging strategies. However, there have been hardly any studies reported on the Russia–Ukraine cyber war harnessing social media analytics. This paper presents a comprehensive analysis of the crucial role of social-media-based cyber intelligence in understanding Russia's cyber threats during the ongoing Russo–Ukrainian conflict. This paper introduces an innovative multidimensional cyber intelligence framework and utilizes Twitter data to generate cyber intelligence reports. By leveraging advanced monitoring tools and NLP algorithms, like language detection, translation, sentiment analysis, term frequency–inverse document frequency (TF-IDF), latent Dirichlet allocation (LDA), Porter stemming, n-grams, and others, this study automatically generated cyber intelligence for Russia and Ukraine. Using 37,386 tweets originating from 30,706 users in 54 languages from 13 October 2022 to 6 April 2023, this paper reported the first detailed multilingual analysis on the Russia–Ukraine cyber crisis in four cyber dimensions (geopolitical and socioeconomic; targeted victim; psychological and societal; and national priority and concerns). It also highlights challenges faced in harnessing reliable social-media-based cyber intelligence. [ABSTRACT FROM AUTHOR]

Cryptocurrencies are nowadays seen as an investment opportunity, since they show some peculiar features, such as high volatility and diversification properties, that are triggering research interest into investigating their differences with traditional assets. In our paper, we address the problem of predictability of cryptocurrency and stock trends by using data from social online communities and platforms to assess their contribution in terms of predictive power. We extend recent developments in the field by exploiting a combination of stochastic neural networks (NNs), an extension of standard NNs, natural language processing (NLP) to extract sentiment from Twitter, and an external evolutionary algorithm for optimal parameter setting to predict the short-term trend direction. Our results point to good and robust accuracy over time and across different market regimes. Furthermore, we propose to exploit recent advances in sentiment analysis to reassess its role in financial forecasting; in this way, we contribute to the empirical literature by showing that predictions based on sentiment analysis are not found to be significantly different from predictions based on historical data. Nonetheless, compared to stock markets, we find that the accuracy of trend predictions with sentiment analysis is on average much higher for cryptocurrencies. [ABSTRACT FROM AUTHOR]

With the increased popularity of social media platforms such as Twitter or Facebook, sentiment analysis (SA) over the microblogging content becomes of crucial importance. The literature reports good results for well-resourced languages such as English, Spanish or German, but open research space still exists for underrepresented languages such as Romanian, where there is a lack of public training datasets or pretrained word embeddings. The majority of research on Romanian SA tackles the issue in a binary classification manner (positive vs. negative), using a single public dataset which consists of product reviews. In this paper, we respond to the need for a media surveillance project to possess a custom multinomial SA classifier for usage in a restrictive and specific production setup. We describe in detail how such a classifier was built, with the help of an English dataset (containing around 15 , 000 tweets) translated to Romanian with a public translation service. We test the most popular classification methods that could be applied to SA, including standard machine learning, deep learning and BERT. As we could not find any results for multinomial sentiment classification (positive, negative and neutral) in Romanian, we set two benchmark accuracies of ≈78% using standard machine learning and ≈81% using BERT. Furthermore, we demonstrate that the automatic translation service does not downgrade the learning performance by comparing the accuracies achieved by the models trained on the original dataset with the models trained on the translated data. [ABSTRACT FROM AUTHOR]

Sentiment analysis is a natural language processing task that has received increased attention in the last decade due to the vast amount of opinionated data on social media platforms such as Twitter. Although the methodologies employed have grown in number and sophistication, analysing irony and sarcasm still poses a severe problem. From the linguistic perspective, sarcasm has been studied in discourse analysis from several perspectives, but little attention has been given to specific metrics that measure its relevance. In this paper we describe the creation of a manually-annotated dataset where detailed text markers are included. This dataset is a sample from a larger corpus of tweets (n= 76,764) on two highly controversial films: Cats and Star Wars: The Rise of Skywalker. We took two different samples for each film, one before and one after their release, to compare reception and presence of sarcasm. We then used a sentiment analysis tool to measure the impact of sarcasm in polarity detection and then manually classified the mechanisms of sarcasm generation. The resulting corpus will be useful for machine learning approaches to sarcasm detection as well as discourse analysis studies on irony and sarcasm. [ABSTRACT FROM AUTHOR]

In recent years, Aspect-based Sentiment Analysis (ABSA) has been a crucial yet challenging task in recognizing textual emotions from text. ABSA has numerous application across various fields, such as social media, commodity review, and movie comment, making it an attractive area of research. Many researchers are working to develop more powerful sentiment analysis models. Currently, most existing ABSA models use the generic pre-trained language models (PLMs) based fine-tuning paradigm, which only utilizes the encoder parameters while discarding the decoder parameters of PLMs. However, this approach fails to leverage the prior knowledge revealed in PLMs effectively. To address these issues, we investigate the potential of the initial pre-training scheme of PLMs to conduct ABSA and thus propose a novel approach in this paper, namely Target Word Transferred ABSA (WordTransABSA). In WordTransABSA, we propose "Word Transferred LM", a novel sequence-level optimization strategy that transferred target words in sentence into pivot tokens to stimulate better PLM semantic understanding capability. Given a sentence with aspect terms as input, WordTransABSA generates contextually appropriate semantics and predicts the affective tokens on the corresponding positions of the aspect terms. The final sentiment polarity of each aspect term is determined through several sentiment identification strategies that we selected. WordTransABSA takes full advantage of the versatile linguistic knowledge of Pre-trained Language Model, resulting in competitive accuracy compared with recent baselines. The WordTransABSA demonstrates its superiority and effectiveness through extensive experiments in both data-sufficient (full-data supervised learning) and data-insufficient (few-shot learning) scenarios. We have made our code publicly available on GitHub: https://github.com/albert-jin/WordTransABSA. • We present WordTransABSA, introducing a "Word Transferred LM" strategy for ABSA. • Various strategies are explored for searching sentiment-related pivot tokens. • Data-sufficient/scarce experiments validate the effectiveness of WordTransABSA. • Stimulating PLM pre-training paradigm is proved to be a better solution for ABSA. [ABSTRACT FROM AUTHOR]

Writing style is considered the manner in which an author expresses his thoughts, influenced by language characteristics, period, school, or nation. Often, this writing style can identify the author. One of the most famous examples comes from 1914 in Portuguese literature. With Fernando Pessoa and his heteronyms Alberto Caeiro, Álvaro de Campos, and Ricardo Reis, who had completely different writing styles, led people to believe that they were different individuals. Currently, the discussion of authorship identification is more relevant because of the considerable amount of widespread fake news in social media, in which it is hard to identify who authored a text and even a simple quote can impact the public image of an author, especially if these texts or quotes are from politicians. This paper presents a process to analyse the emotion contained in social media messages such as Facebook to identify the author's emotional profile and use it to improve the ability to predict the author of the message. Using preprocessing techniques, lexicon‐based approaches, and machine learning, we achieved an authorship identification improvement of approximately 5% in the whole dataset and more than 50% in specific authors when considering the emotional profile on the writing style, thus increasing the ability to identify the author of a text by considering only the author's emotional profile, previously detected from prior texts. [ABSTRACT FROM AUTHOR]

Abstract Sentiment analysis on social media such as Twitter has become a very important and challenging task. Due to the characteristics of such data—tweet length, spelling errors, abbreviations, and special characters—the sentiment analysis task in such an environment requires a non-traditional approach. Moreover, social media sentiment analysis is a fundamental problem with many interesting applications. Most current social media sentiment classification methods judge the sentiment polarity primarily according to textual content and neglect other information on these platforms. In this paper, we propose a neural network model that also incorporates user behavioral information within a given document (tweet). The neural network used in this paper is a Convolutional Neural Network (CNN). The system is evaluated on two datasets provided by the SemEval-2016 Workshop. The proposed model outperforms current baseline models (including Naive Bayes and Support Vector Machines), which shows that going beyond the content of a document (tweet) is beneficial in sentiment classification, because it provides the classifier with a deep understanding of the task. [ABSTRACT FROM AUTHOR]

Social media represent a rich source of information, such as critiques, feedback, and other opinions posted online by Internet users. Such information is typically a good reflection of users' sentiments and attitudes towards various services, topics, or products. Sentiment analysis has become an increasingly important natural language processing (NLP) task to help users make sense of what is happening in the Internet blogosphere and it can be useful for companies as well as public organizations. However, most existing sentiment analysis techniques are only able to analyze data at the aggregate level, merely providing a binary classification (positive vs. negative), and are not able to generate finer characterizations of sentiments as well as emotions involved. This paper describes a new opinion analysis scheme, i.e., a multi-level fine-scaled sentiment sensing with ambivalence handling. The ambivalence handler is presented in detail along with the strength-level tune parameters for analyzing the strength and the fine-scale of both positive or negative sentiments. It is capable of drilling deeper into text in order to reveal multi-level fine-scaled sentiments as well as different types of emotions. [ABSTRACT FROM AUTHOR]

This paper presents a hybrid methodology for Turkish sentiment analysis, which combines the lexicon-based and machine learning (ML)-based approaches. On the lexicon-based side, we use a sentiment dictionary that is extended with a synonyms lexicon. Besides this, we tackle the classification problem with three supervised classifiers, naive Bayes, support vector machines, and J48, on the ML side. Our hybrid methodology combines these two approaches by generating a new lexicon-based value according to our feature generation algorithm and feeds it as one of the features to machine learning classifiers. Despite the linguistic challenges caused by the morphological structure of Turkish, the experimental results show that it improves the accuracy by 7% on average. [ABSTRACT FROM AUTHOR]

Internet public social media and forums provide a convenient channel for people concerned about public health issues, such as COVID-19, to share and discuss information/misinformation with each other. In this paper, we propose a natural language processing (NLP) method based on Bidirectional Long Short-Term Memory (Bi-LSTM) technique to perform sentiment classification and uncover various issues related to COVID-19 public opinions. Bi-LSTM is an improved version of conventional LSTMs for generating the output from both left and right contexts at each time step. We experimented with real datasets extracted from Twitter and Reddit social media platforms, and our experimental results showed improved metrics compared with the conventional LSTM model as well as recent studies available in the literature. The proposed model can be used by official institutions to mitigate the effects of negative messages and to understand peoples' concerns during the pandemic. Furthermore, our findings shed light on the importance of using NLP techniques to analyze public opinion and to combat the spreading of misinformation and to guide health decision-making. • Bi-LSTM sentiment detection model is developed to classify COVID-19 social comments. • Various scenarios to help counter negative COVID-19 comments and reduce their impact. • Comparative analysis of our approach with most popular models is presented. • Word embedding followed by Bi-LSTM provides better performance on Sentiment Analysis. [ABSTRACT FROM AUTHOR]

As the prevalence of social media on the Internet, opinion mining has become an essential approach to analyzing so many data. Various applications appear in a wide range of industrial domains. Meanwhile, opinions have diverse expressions which bring along research challenges. Both of the practical demands and research challenges make opinion mining an active research area in recent years. In this paper, we present a review of Natural Language Processing (NLP) techniques for opinion mining. First, we introduce general NLP techniques which are required for text preprocessing. Second, we investigate the approaches of opinion mining for different levels and situations. Then we introduce comparative opinion mining and deep learning approaches for opinion mining. Opinion summarization and advanced topics are introduced later. Finally, we discuss some challenges and open problems related to opinion mining. [ABSTRACT FROM AUTHOR]

• A fuzzy rule-based approach is proposed for sentiment analysis of tweets. • Formulation of nine fuzzy rules to compute sentiment of each tweet. • The proposed unsupervised approach is suitable for any sentiment lexicon. • The approach can be adapted to both bipolar and tripolar sentiment analysis tasks. In this paper, we compute the sentiment of social media posts using a novel set of fuzzy rules involving multiple lexicons and datasets. The proposed fuzzy system integrates Natural Language Processing techniques and Word Sense Disambiguation using a novel unsupervised nine fuzzy rule based system to classify the post into: positive, negative or neutral sentiment class. We perform a comparative analysis of our method on nine public twitter datasets, three sentiment lexicons, four state-of-the-art approaches for unsupervised Sentiment Analysis and one state-of-the-art method for supervised machine learning. Traditionally, Sentiment Analysis of twitter data is performed using a single lexicon. Our results can give an insight to researchers to choose which lexicon is best for social media. The fusion of fuzzy logic with lexicons for sentiment classification provides a new paradigm in Sentiment Analysis. Our method can be adapted to any lexicon and any dataset (two-class or three-class sentiment). The experiments on benchmark datasets yield higher performance for our approach as compared to the state-of-the-art. [ABSTRACT FROM AUTHOR]