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Care provider organisations are under pressure from funding bodies and regulatory procedures to narrowly construct care in ways that preclude its relational, emotional and social characteristics. This process of subjecting care to a managerialist-market logic, however, creates tensions between the organisation and its key stakeholders: care recipients, care-workers and unpaid carers. These tensions are significant and are likely to place organisations under pressure to develop a more holistic approach to care. In addressing this issue, this paper draws upon the concept of bounded emotionality to argue that it is feasible for organisations to be both instrumental and caring, and thereby be responsive to the needs of all of their stakeholders. The paper concludes by discussing some of the practical implications of organisations adopting a framework of bounded emotionality, and suggesting some directions for future research. [ABSTRACT FROM AUTHOR]

Recent developments in the environment surrounding the nonprofit human services sector in Australia have been viewed with some concern, especially given the role of the sector within the Australian welfare state. This paper reviews these developments, noting that some are less visible than others, and that the process of change is more widespread than often perceived. By explicitly employing a theoretical framework derived from organisational theory the paper argues that the contemporary experience of the sector, characterised as the existing institutional order of the field, is set to undergo substantial revision as it is incorporated within an emerging new institutional order of the market and the state as market. [ABSTRACT FROM AUTHOR]

Social capital and community capacity have become key concepts in social policy responses to marginalised individuals and communities. Policy making has occurred in the context of heated debate about the roles of government and business institutions in strengthening community capacities. In this paper, we wilt explore theoretical positions about the role that these institutions play in building local social capital. We argue that the dominant conceptions of social capital in Australia fail to recognise the potential for non-local institutions to strengthen local community capacity. Drawing on a study of four geographically diverse communities we show that a substantial proportion of community members were disconnected from non-local government and business institutions. We conclude with some initial suggestions for extending the social capital discourse to recognise and build the role of non-local institutions in strengthening local communities. [ABSTRACT FROM AUTHOR]