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Perfect error-correcting codes allow for an optimal transmission of information while guaranteeing error correction. For this reason, proving their existence has been a classical problem in both pure mathematics and information theory. Indeed, the classification of the parameters of e-error correcting perfect codes over q-ary alphabets was a very active topic of research in the late 20th century. Consequently, all parameters of perfect e-error-correcting codes were found if e ≥ 3 , and it was conjectured that no perfect 2-error-correcting codes exist over any q-ary alphabet, where q > 3 . In the 1970s, this was proved for q a prime power, for q = 2 r 3 s and for only seven other values of q. Almost 50 years later, it is surprising to note that there have been no new results in this regard and the classification of 2-error-correcting codes over non-prime power alphabets remains an open problem. In this paper, we use techniques from the resolution of the generalised Ramanujan–Nagell equation and from modern computational number theory to show that perfect 2-error-correcting codes do not exist for 172 new values of q which are not prime powers, substantially increasing the values of q which are now classified. In addition, we prove that, for any fixed value of q, there can be at most finitely many perfect 2-error-correcting codes over an alphabet of size q. [ABSTRACT FROM AUTHOR]