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Purpose: E-government development (EGD) is vital in enhancing the institutional quality and sustainable public service (SPS) delivery by eradicating corruption and cybersecurity crimes. Design/methodology/approach: The present study applied econometric fixed-effect (FE) regression analysis and random forest (RF) algorithm through machine learning for comprehensive estimations in achieving SPS. This study gauges the nexus between the EGD as an independent variable and public service sustainability (PSS) as a proxy of public health services as a dependent variable in the presence of two moderators, corruption and cybersecurity indices from 47 Asian countries economies from 2015 to 2019. Findings: The computational estimation and econometric findings show that EGD quality has improved with time in Asia and substantially promoted PSS. It further explores that exercising corruption control measures and introducing sound cybersecurity initiatives enhance PSS's quality and support the EDG effect much better. Practical implications: The study concludes that E-Government has positively impacted PSS (healthcare) in Asia while controlling cybersecurity and institutional malfunctioning made an E-Government system healthier and SPS development in Asia. Originality/value: This study added a novel contribution to existing E-Government and public services literature by comprehensively applied FE regression and RF algorithm analysis. Moreover, E-Government and cybersecurity improvement also has taken under consideration for PSS in Asian economies. [ABSTRACT FROM AUTHOR]

The study investigates the role of digital-government (DG), government utilization, and regional integration on public health services (PHS) by considering E-government and globalization. This study takes public services fragility as a proxy for public health services. In contrast, E-government development as a DG globalization index (GI) has been taken as a proxy of regional integration, and government expenditures (GE) as a fiscal state capacity. The study employed a two-step system generalized method of moments estimation for the sample of 45-panel Asian economies from 2006-to-2022. The results reveal that DG substantially impacted and improved the PHS in Asian economies in the past decade. Moreover, regional integration added fuel to this progression and substantially influenced the PHS. However, GE adversely affects the PHS due to lousy governance and leakage of target spending. Furthermore, the novel DG integration with GE and GI promoted PHS and reduced health fragility through better resource utilization and technology deployment. It also reveals that DG helps in reducing the loopholes of GE and makes the resource implementation transparent and effective, which impacts the PHS. It concludes that these interactions with public policies play a prominent role in comprehensive coverage and healthcare accessibility in Asia through technology deployment with prudent administration strategies. It’s a novel study that integrates digitalization with regional integration and government expenditures from an Asian perspective by considering PHS, which made this study helpful for policy drafting during the COVID-19 pandemic and proposed a better framework to deal with future calamities. [ABSTRACT FROM AUTHOR]