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Managers implement several Green Supply Chain Management (GSCM) practices to improve sustainability and economic performance, such as environmental management systems (EMS), eco-design (ED), source reduction (SR) and attending to external environmental management (EEM) requirements; however, the relationship among them requires a deep study. This paper reports the case of the Mexican maquiladora industry, analyzing the main relationships among GSCM practices with environmental impact (EI) and environmental cost savings (ECS). The analysis reports three structural equation models (SEM) developed as simple, second-order, and mediating models. Those relationships are tested using 160 responses to a survey applied to the Mexican maquiladora industry and with partial least squares algorithms (PLS), where conditional probabilities for different scenarios in latent variables are also reported. Findings indicate that EMS has a direct effect on EI (β = 0.442) and ECS (β = 0.227), indicating that EMS reduces EI and cost associated with the production process; however, ED has no direct effect on EI (β = 0.019) and ECS ((β = 0.006), and it can be due to the maquiladora nature as foreign companies focused on manufacturing and not to product design. [ABSTRACT FROM AUTHOR]

The capacity to guide the evolution and creation of new products (manufactured goods or services) is crucial for the enterprise's profitability. Hence, enterprises have acquired the capacity to manage the future of their product portfolio. However, companies that offer a combination of manufactured goods and services as an integrated system or a Product-Service System confront challenging conditions to maintain or increase their market share due to the complex relationship between manufacturing and service production systems. The complexity of a PSS makes it challenging to adapt its physical products to new customer requirements, satisfy new standards, or develop/adopt new technologies because any modification in one part of the system will undoubtedly affect the other. Therefore, it is necessary to propose an approach for managing the development process of a PSS from a broad perspective. The approach presented in this article combines the advantages of the Business Model Canvas to define the crucial functions of a business model with the service blueprinting capacity to represent service processes. The proposal describes a five stages methodology: Conceptualization, Business Model Design, Product-Service System (PSS) Scenarios, Blueprint design, and Validation. The methodology helps the analysis of a PSS from three perspectives: product, use, and result, which are the typical PSS scenarios. A case study applied to a company that distributes purified water is helpful to illustrate the methodology. Finally, the methodology includes some aspects that favor implementing creative and dynamic business models, emphasizing the constant changes in the evolution of products and services. • A knowledge framework to assist the design of a Product-Service System. • The use of the Business Model Canvas to define the product, use, and result scenarios in a PSS. • The blueprinting identifies the system components and their relationships that change in each PSS scenario. • A proposal to address the need for a dynamic design process due to the constant changes in the PSS. [ABSTRACT FROM AUTHOR]