1. Consultation and Decision Processes in a Research and Development Laboratory.
- Author
-
Smith, Clagett G.
- Subjects
DECISION making ,BUSINESS consultants ,INDUSTRIAL research ,RESEARCH & development ,ORGANIZATIONAL structure ,DECENTRALIZATION in management ,PERFORMANCE management ,EXPECTATION (Psychology) ,ROLE expectation ,EMPLOYEE participation in strategic planning - Abstract
The study of the relationship between consultation and decision processes in an industrial research laboratory showed the efficacy of multidirectional consultation coupled with a pattern of shared, decentralized decision making. The loose, decentralized pattern was closely associated with more science-oriented activity, while the hierarchical pattern with more practical or organizationally relevant activities. The relationships obtained between this loose or hierarchical pattern and performance were mediated by coordination, adequacy of work expectations, and level of member involvement. The results also suggested that when decision centers are consistent with consultation centers, implying a congruence between authority and expertise, the overall structure of the laboratory is less important. [ABSTRACT FROM AUTHOR]
- Published
- 1970
- Full Text
- View/download PDF