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Objective: To investigate the prevalence of psychological symptoms (PS) among university students and the predictors associated with seeking counseling and psychological help among students. Participants: A total of 663 students from three Jordanian universities participated in this study. Methods: A cross-sectional, correlational design was applied. Participants reported on the Attitude toward Seeking Professional Help Scale and the Hopkins Symptoms Checklist-21. Results: Students reported higher mean scores on the symptom checklist and had a poor attitude toward seeking counseling with low confidence in the counseling services. PS predicted that less than 7% of students would seek counseling with no difference among all age groups, gender, or specializations. Conclusion: High prevalence and low confidence influenced students' behavior toward seeking counseling and psychological help. There is a need to incorporate topics explaining the importance of counseling into different university courses, while emphasizing that it is neither stigmatizing nor shameful to seek professional help.