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This case study covers the process of developing a computer-assisted tutorial on how to write a research paper for returning adults at a community college. This paper discusses the need for faculty development and technical support for instructors who want to implement technology into their classrooms. Preliminary stages of the tutorial development are described, and results of a needs assessment, conducted by administering a survey to students in several first year courses at the community college, are presented. Suggestions about design and development of computer-assisted instruction (CAI) for faculty who are novices to computer technology are also provided. Suggestions include: analyze the instruction, learners, and context; after thoroughly researching the options, use a very friendly development package; learn the basic of the technology before planning the specifics of a project; insist on technical support; and work on it a little every day or at least a few times a week. (AEF)