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The 21st century has been overwhelmed by pressure for alternative methods of responding to crime and punishment. Diminishing resources at all levels of government necessitate that criminal justice agencies examine [...]

To authenticate to the full-text of this article, please visit this link: http://dx.doi.org/10.1111/j.1468-2311.2010.00606.x Byline: ERIC G. LAMBERT (1), NANCY L. HOGAN (2), SHANHE JIANG (3) Keywords: correctional staff; job burnout; instrumental communication; formalisation; input into decision making Abstract: Abstract: In any nation, correctional staff are the greatest asset of any correctional facility. In an era where rising costs, shrinking budgets, and personnel shortages are common, it is increasingly important to provide a positive work environment to ensure worker stability. The research indicates that job burnout is a negative response that is influenced by the work environment. This study examined the effects of organisational structure on emotional burnout among correctional staff at a state-run prison. Promotional opportunity, integration, formalisation, instrumental communication, and input into decision making are the major forms of organisational structure. In addition to the above forms of organisational structure, the amount of daily contact and the personal characteristics of tenure, position, educational level, race, age, gender, and supervisory status were included as independent variables. In a multivariate analysis, supervisory status, degree of inmate contact, promotional opportunity, formalisation, instrumental communication, and input into decision making all had statistically significant associations with emotional burnout. The results support the postulation that organisational structure influences the emotional burnout of correctional staff. Author Affiliation: (1)Professor of Criminal Justice, Department of Criminal Justice, Wayne State University, Detroit, USA (2)Professor of Criminal Justice and Graduate Co-ordinator, School of Criminal Justice, Ferris State University, Big Rapids, USA (3)Professor of Criminal Justice, Department of Criminal Justice, University of Toledo, Toledo, USA Article History: Date submitted: August 2009Date accepted: November 2009

Correctional institutions rely on staff to accomplish a variety of tasks and objectives to ensure the safety and security of society. A significant body of research has focused on characteristics and attitudes of correctional staff to uncover positive work outcomes. One area that rarely appears in the correctional literature is organizational citizenship behavior (OCB), which refers to those prosocial work behaviors in which employees engage that reflect extra effort and benefit the organization. This study examined the influence of work environment variables (i.e., organizational commitment, job stress, and job involvement) and individual-level characteristics on OCB. The results indicate that organizational citizenship behavior is affected by both organizational commitment and job stress. Findings are discussed in terms of possible policy implications for correctional organizations as well as the need to examine further the reciprocal nature of the employee/employer relationship. Keywords: correctional officers; job stress; organizational commitment; prison environments

Correctional staff are the heart and soul of any correctional facility. While there was a significant body of research on the impact of the work environment on correctional staff, this study sought to expand that knowledge by examining the effects of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Multivariate models were estimated. Both forms of organizational justice had negative effects on job stress and organizational commitment; however, only procedural justice, but not distributive justice, had a significant impact on job satisfaction.

This study examined the relationship between social support and burnout among correctional staff at a private midwestern correctional facility for juveniles tried as adults. Research on correctional staff burnout often calls for social support to help combat the problem; however, there has been no published research on whether different types of social support influence the different dimensions of job burnout. As such, the analyses examined the effects of family-and-friends support, coworker support, management support, and supervisor support on emotional exhaustion, depersonalization, and ineffectiveness. The results revealed that different types of social support influenced different dimensions of burnout. Each dimension of job burnout was influenced by at least one type of social support. Furthermore, the effects of some types of social support were unique to specific dimensions of job burnout, and none of the types combined to influence any dimension of job burnout in a uniform manner. The results point to the need to develop different forms of social support to deal with the different dimensions of burnout.

In an era in which rising costs, shrinking budgets, and personnel shortages are common, it is increasingly important to provide a positive work situation to ensure worker stability. Research indicates that job burnout is a negative response that is harmful to the employee and to the organization. Depersonalization, emotional exhaustion, and feeling a lack of accomplishment at work are all dimensions of job burnout. This study examined the association of job involvement, job stress, job satisfaction, and organizational commitment with burnout among correctional staff. The findings highlight the significance of these variables in relation to burnout. Specifically, job satisfaction had an inverse relationship with emotional exhaustion, depersonalization, and a sense of reduced accomplishment at work, whereas job stress had a significant positive relationship with depersonalization and emotional exhaustion. Job involvement also had a positive association with emotional exhaustion, whereas commitment to the organization had no relationship with any of the three dimensions of burnout.