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The objective of this study was to explore the relationship between online communities operated by different enterprises, tacit knowledge and innovation performance. An attempt was also made to understand whether tacit knowledge plays a mediating role on the relationship between online communities and innovation performance. This study applied questionnaire survey, and 163 enterprises in Taiwan served as the sample. Analyses were conducted by confirmatory factor analysis, hierarchical regression and structural equation modeling. It was found that online communities of the enterprises had significant positive effect on the acquisition of tacit knowledge. Also, tacit knowledge had a significant positive effect on the innovation performance of enterprises. Tacit knowledge had a mediating effect on the relationship between online communities and innovation performance. This study not only proved that communication between online community members promote the acquisition of tacit knowledge, but also tested the mediating effect of tacit knowledge. Therefore, enterprises could be aware of the importance of tacit knowledge (share and apply from operating online communities) to innovation performance. Moreover, enterprises that attach importance to the interaction between online community members and the sharing of tacit knowledge were implicated in this study., Author(s): Chi-Cheng Lee [sup.1] , Lian-Chun Lee [sup.2] , Rui-Hsin Kao [sup.3] Author Affiliations: (1) grid.411282.c, 0000 0004 1797 2113, Department of Business Administration, Cheng Shiu University, , Kaohsiung, Taiwan [...]

This study was conducted to confirm the applicability of OTC (organizational trust content) in Chinese organizations via the OTI (organizational trust inventory) developed by Cummings and Bromiley (1996 (See CR17)). This study explored the vertical and horizontal trust relationships that exist among supervisors, subordinates and colleagues of equal standing through focused interviews and questionnaires to recognize and assess OTC. The results showed that in situations with a high degree of OT (organizational trust), three dimensions coexist namely: 1) the ability to keep commitments, 2) the ability to negotiate honestly, and 3) the ability to NTEA (not taking excessive advantage). Each dimension includes three trust elements: cognition, affection, and intended behavior. Different measuring subjects have significantly different perceptions of OTC, with subordinate recognition being the most trustworthy. At the same time, the integrity performance of colleagues is the most recognized element. Though OTC is applicable in Chinese organizations, the degree of subordinate recognition and the ability to negotiate honestly between colleagues are affected by the 'respectful superior and inferior subordinate' relationship and the hierarchical authority, which exist in Chinese culture., Author(s): Hsiang-Yu Ma [sup.1] , Cheng-Chung Cho [sup.1] , Rui-Hsin Kao [sup.1] , Leng-Chuan Chiu [sup.2] Author Affiliations: (1) grid.449327.f, Department of Ocean and Border Governance, National Quemoy University, , [...]