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Futbol Club Barcelona operates the largest stadium in Europe (with a seating capacity of almost one hundred thousand people) and manages recurring sports events. These are influenced by multiple conditions (time and day of the week, weather, adversary) and affect city dynamics—e.g., peak demand for related services like public transport and stores. We study fine grain audience entrances at the stadium segregated by visitor type and gate to gain insights and predict the arrival behavior of future games, with a direct impact on the organizational performance and productivity of the business. We can forecast the timeline of arrivals at gate level 72 h prior to kickoff, facilitating operational and organizational decision-making by anticipating potential agglomerations and audience behavior. Furthermore, we can identify patterns for different types of visitors and understand how relevant factors affect them. These findings directly impact commercial and business interests and can alter operational logistics, venue management, and safety., Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature. This project has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under the IoTwins Project (Grant agreement no. 857191). Pedro Delicado and Feliu Serra-Burriel would like to thank the Spanish Agencia Estatal de Investigación for the Grant PID2020-116294GB-I00., Peer Reviewed, Postprint (published version)

The COVID-19 outbreak implied many changes in the daily life of most of the world's population for a long time, prompting severe restrictions on sociality. The Behavioral Immune System (BIS) suggests that when facing pathogens, a psychological mechanism would be activated that, among other things, would generate an increase in prejudice and discrimination towards marginalized groups, including immigrants. This study aimed to test if people tend to enhance their rejection of minorities and foreign groups under the threat of contagious diseases, using the users' attitudes towards migrants in Twitter data from Chile, for pre-pandemic and pandemic contexts. Our results only partially support the BIS hypothesis, since threatened users increased their tweet production in the pandemic period, compared to empathetic users, but the latter grew in number and also increased the reach of their tweets between the two periods. We also found differences in the use of language between these types of users. Alternative explanations for these results may be context-dependent., Comment: 18 pages, 6 figures, under review

Up-to-date information on different modes of travel to monitor transport traffic and evaluate rapid urban transport planning interventions is often lacking. Transport systems typically rely on traditional data sources providing outdated mode-of-travel data due to their data latency, infrequent data collection and high cost. To address this issue, we propose a method that leverages mobile phone data as a cost-effective and rich source of geospatial information to capture current human mobility patterns at unprecedented spatiotemporal resolution. Our approach employs mobile phone application usage traces to infer modes of transportation that are challenging to identify (bikes and ride-hailing/taxi services) based on mobile phone location data. Using data fusion and matrix factorization techniques, we integrate official data sources (household surveys and census data) with mobile phone application usage data. This integration enables us to reconstruct the official data and create an updated dataset that incorporates insights from digital footprint data from application usage. We illustrate our method using a case study focused on Santiago, Chile successfully inferring four modes of transportation: mass-transit, motorised, active, and taxi. Our analysis revealed significant changes in transportation patterns between 2012 and 2020. We quantify a reduction in mass-transit usage across municipalities in Santiago, except where metro/rail lines have been more recently introduced, highlighting added resilience to the public transport network of these infrastructure enhancements. Additionally, we evidence an overall increase in motorised transport throughout Santiago, revealing persistent challenges in promoting urban sustainable transportation. We validate our findings comparing our updated estimates with official smart card transaction data., Comment: 31 pages, 14 figures. New version after first round of peer-review

The Web contains several social media platforms for discussion, exchange of ideas, and content publishing. These platforms are used by people, but also by distributed agents known as bots. Although bots have existed for decades, with many of them being benevolent, their influence in propagating and generating deceptive information in the last years has increased. Here we present a characterization of the discussion on Twitter about the 2020 Chilean constitutional referendum. The characterization uses a profile-oriented analysis that enables the isolation of anomalous content using machine learning. As result, we obtain a characterization that matches national vote turnout, and we measure how anomalous accounts (some of which are automated bots) produce content and interact promoting (false) information., Comment: 5 pages, 9 figures

Life, services and activities within cities have commonly been studied by separate disciplines, each one independent from the others. One such approach is the computer simulation, which enables in-depth modelling and cost-effective evaluation of city phenomena. However, the adoption of integrated city simulations faces several barriers, such as managerial, social, and technical, despite its potential to support city planning and policymaking. This paper introduces the City Physiology: a new conceptual framework to facilitate the integration of city layers when designing holistic simulators. The physiology is introduced and applied through a process of three steps. Firstly, a literature review is offered in order to study the terminology and the progress already made towards integrated modelling of different urban systems. Secondly, interactions between urban systems are extracted from the approaches studied before. Finally, the pipeline to carry out the integration strategy is described. In addition to providing a conceptual tool for holistic simulations, the framework enables the discovery of new research lines generated by previously unseen connections between city layers. Being an open framework, available to all researchers to use and broaden, the authors of this paper envisage that it will be a valuable resource in establishing an exact science of cities., Peer Reviewed, Postprint (published version)

Understanding public opinion towards immigrants is key to prevent acts of violence, discrimination and abuse. Traditional data sources, such as surveys, provide rich insights into the formation of such attitudes; yet, they are costly and offer limited temporal granularity, providing only a partial understanding of the dynamics of attitudes towards immigrants. Leveraging Twitter data and natural language processing, we propose a framework to measure attitudes towards immigration in online discussions. Grounded in theories of social psychology, the proposed framework enables the classification of users’ into profile stances of positive and negative attitudes towards immigrants and characterisation of these profiles quantitatively summarising users’ content and temporal stance trends. We use a Twitter sample composed of 36 K users and 160 K tweets discussing the topic in 2017, when the immigrant population in the country recorded an increase by a factor of four from 2010. We found that the negative attitude group of users is smaller than the positive group, and that both attitudes have different distributions of the volume of content. Both types of attitudes show fluctuations over time that seem to be influenced by news events related to immigration. Accounts with negative attitudes use arguments of labour competition and stricter regulation of immigration. In contrast, accounts with positive attitudes reflect arguments in support of immigrants’ human and civil rights. The framework and its application can inform policy makers about how people feel about immigration, with possible implications for policy communication and the design of interventions to improve negative attitudes., This research received no external funding., Peer Reviewed, Postprint (published version)

In this paper, the Camp Nou stadium is used as a testbed for City Physiology, a theoretical framework for urban digital twins. With this case study, the modularity and adaptability of the framework, originally intended for city-scale simulations, are tested on a large facility venue. As a proof of concept, several statistical techniques and an agent-based simulation platform are coupled to simulate a crowd in the stadium, and a process of four steps is followed to build the case study. Both the conceptual (interdomain) and technical (domain specific) layers of the digital twin are defined and connected in a nonlinear process so that they represent the complexity of the object to be simulated. &e result obtained is a strategy to build a digital twin from the domain point of view, paving the way for more complex, more ambitious simulators, This project has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under the IoTwins Project (Grant agreement no. 857191). I. Meta was partially funded by the Agencia Estatal de Investigación-Ministerio de Ciencia Innovación (AEI MICINN) and the European Social Fund (ESF) under the FPI program (scholarship no. PRE2019-090239)., Peer Reviewed, Postprint (published version)

In this paper, the Camp Nou stadium is used as a testbed for City Physiology, a theoretical framework for urban digital twins. With this case study, the modularity and adaptability of the framework, originally intended for city-scale simulations, are tested on a large facility venue. As a proof of concept, several statistical techniques and an agent-based simulation platform are coupled to simulate a crowd in the stadium, and a process of four steps is followed to build the case study. Both the conceptual (interdomain) and technical (domain specific) layers of the digital twin are defined and connected in a nonlinear process so that they represent the complexity of the object to be simulated. &e result obtained is a strategy to build a digital twin from the domain point of view, paving the way for more complex, more ambitious simulators, This project has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under the IoTwins Project (Grant agreement no. 857191). I. Meta was partially funded by the Agencia Estatal de Investigación-Ministerio de Ciencia Innovación (AEI MICINN) and the European Social Fund (ESF) under the FPI program (scholarship no. PRE2019-090239)., Peer Reviewed, Postprint (published version)

Life, services and activities within cities have commonly been studied by separate disciplines, each one independent from the others. One such approach is the computer simulation, which enables in-depth modelling and cost-effective evaluation of city phenomena. However, the adoption of integrated city simulations faces several barriers, such as managerial, social, and technical, despite its potential to support city planning and policymaking. This paper introduces the City Physiology: a new conceptual framework to facilitate the integration of city layers when designing holistic simulators. The physiology is introduced and applied through a process of three steps. Firstly, a literature review is offered in order to study the terminology and the progress already made towards integrated modelling of different urban systems. Secondly, interactions between urban systems are extracted from the approaches studied before. Finally, the pipeline to carry out the integration strategy is described. In addition to providing a conceptual tool for holistic simulations, the framework enables the discovery of new research lines generated by previously unseen connections between city layers. Being an open framework, available to all researchers to use and broaden, the authors of this paper envisage that it will be a valuable resource in establishing an exact science of cities., Comment: 34 pages (main content: 25 pages), 5 figures

As cities expand, human mobility has become a central focus of urban planning and policy making to make cities more inclusive and sustainable. Initiatives such as the "15-minutes city" have been put in place to shift the attention from monocentric city configurations to polycentric structures, increasing the availability and diversity of local urban amenities. Ultimately they expect to increase local walkability and increase mobility within residential areas. While we know how urban amenities influence human mobility at the city level, little is known about spatial variations in this relationship. Here, we use mobile phone, census, and volunteered geographical data to measure geographic variations in the relationship between origin-destination flows and local urban accessibility in Barcelona. Using a Negative Binomial Geographically Weighted Regression model, we show that, globally, people tend to visit neighborhoods with better access to education and retail. Locally, these and other features change in sign and magnitude through the different neighborhoods of the city in ways that are not explained by administrative boundaries, and that provide deeper insights regarding urban characteristics such as rental prices. In conclusion, our work suggests that the qualities of a 15-minutes city can be measured at scale, delivering actionable insights on the polycentric structure of cities, and how people use and access this structure., Comment: 32 pages, 7 figures

As cities expand, human mobility has become a central focus of urban planning and policy making to make cities more inclusive and sustainable. Initiatives such as the “15-minutes city” have been put in place to shift the attention from monocentric city configurations to polycentric structures, increasing the availability and diversity of local urban amenities. Ultimately they expect to increase local walkability and increase mobility within residential areas. While we know how urban amenities influence human mobility at the city level, little is known about spatial variations in this relationship. Here, we use mobile phone, census, and volunteered geographical data to measure geographic variations in the relationship between origin-destination flows and local urban accessibility in Barcelona. Using a Negative Binomial Geographically Weighted Regression model, we show that, globally, people tend to visit neighborhoods with better access to education and retail. Locally, these and other features change in sign and magnitude through the different neighborhoods of the city in ways that are not explained by administrative boundaries, and that provide deeper insights regarding urban characteristics such as rental prices. In conclusion, our work suggests that the qualities of a 15-minutes city can be measured at scale, delivering actionable insights on the polycentric structure of cities, and how people use and access this structure., E.G-G., F.S-B., F.M.C. and P.R. were partly supported by the H2020 IoTwins project (Distributed Digital Twins for industrial SMEs: a big-data platform) funded by the EU under the call ICT-11-2018-2019, Grant Agreement No 857191. E.G-G. was partly funded by ANID Fondecyt de Iniciación 11180913., Peer Reviewed, Postprint (published version)

Pervasive data have become a key source of information for mobility and transportation analyses. However, as a secondary source, it has a different methodological origin than travel survey data, usually relying on unsupervised algorithms, and so it requires to be assessed as a dataset. This assessment is challenging, because, in general, there is not a benchmark dataset or a ground truth scenario available, as travel surveys only represent a partial view of the phenomenon and suffer from their own biases. For this critical task, which involves urban planners and data scientists, we study the design space of the visualization of cross-origin, multivariate flow datasets. For this purpose, we introduce the Modalflow system, which incorporates and adapts different visualization techniques in a notebook-like setting, presenting novel visual encodings and interactions for flows with modal partition into scatterplots, flow maps, origin-destination matrices, and ternary plots. Using this system, we extract general insights on visual analysis of pervasive and survey data for urban mobility and assess a mobile phone network dataset for one metropolitan area., I.P.-M. and E.G.-G. were partially funded by CONICYT Fondecyt de Iniciación project #11180913., Peer Reviewed, Postprint (published version)

Web platforms have allowed political manifestation and debate for decades. Technology changes have brought new opportunities for expression, and the availability of longitudinal data of these debates entice new questions regarding who participates, and who updates their opinion. The aim of this work is to provide a methodology to measure these phenomena, and to test this methodology on a specific topic, abortion, as observed on one of the most popular micro-blogging platforms. To do so, we followed the discussion on Twitter about abortion in two Spanish-speaking countries from 2015 to 2018. Our main insights are two fold. On the one hand, people adopted new technologies to express their stances, particularly colored variations of heart emojis ([green heart] & [purple heart]) in a way that mirrored physical manifestations on abortion. On the other hand, even on issues with strong opinions, opinions can change, and these changes show differences in demographic groups. These findings imply that debate on the Web embraces new ways of stance adherence, and that changes of opinion can be measured and characterized., Comment: Accepted at WebSci'20

Urban population grows constantly. By 2050 two thirds of the world population will reside in urban areas. This growth is faster and more complex than the ability of cities to measure and plan for their sustainability. To understand what makes a city inclusive for all, we define a methodology to identify and characterize spatial subdivisions: areas with over- and under-representation of specific population groups, named hot and cold spots respectively. Using aggregated mobile phone data, we apply this methodology to the city of Barcelona to assess the mobility of three groups of people: women, elders, and tourists. We find that, within the three groups, cold spots have a lower diversity of amenities and services than hot spots. Also, cold spots of women and tourists tend to have lower population income. These insights apply to the floating population of Barcelona, thus augmenting the scope of how inclusiveness can be analyzed in the city., Comment: 10 pages, 10 figures. To be presented at the Data Science for Social Good workshop at The Web Conference 2020

The rising availability of digital traces provides a fertile ground for new solutions to both, new and old problems in cities. Even though a massive data set analyzed with Data Science methods may provide a powerful solution to a problem, its adoption by relevant stakeholders is not guaranteed, due to adoption blockers such as lack of interpretability and transparency. In this context, this paper proposes a preliminary methodology toward bridging two disciplines, Data Science and Transportation, to solve urban problems with methods that are suitable for adoption. The methodology is defined by four steps where people from both disciplines go from algorithm and model definition to the building of a potentially adoptable solution. As case study, we describe how this methodology was applied to define a model to infer commuting trips with mode of transportation from mobile phone data., Comment: 6 pages, 5 figures. To be presented at the Data Science for Social Good workshop at The Web Conference 2020

Urban population grows constantly. By 2050 two thirds of the world population will reside in urban areas. This growth is faster and more complex than the ability of cities to measure and plan for their sustainability. To understand what makes a city inclusive for all, we define a methodology to identify and characterize spatial subdivisions: areas with over- and under-representation of specific population groups, named hot and cold spots respectively. Using aggregated mobile phone data, we apply this methodology to the city of Barcelona to assess the mobility of three groups of people: women, elders, and tourists. We find that, within the three groups, cold spots have a lower diversity of amenities and services than hot spots. Also, cold spots of women and tourists tend to have lower population income. These insights apply to the floating population of Barcelona, thus augmenting the scope of how inclusiveness can be analyzed in the city., This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 857191 (IoTwins project). E. Graells-Garrido was partially funded by CONICYT Fondecyt de Iniciación project #11180913., Peer Reviewed, Postprint (published version)

The rising availability of digital traces provides a fertile ground for data-driven solutions to problems in cities. However, even though a massive data set analyzed with data science methods may provide a powerful and cost-effective solution to a problem, its adoption by relevant stakeholders is not guaranteed due to adoption barriers such as lack of interpretability and interoperability. In this context, this paper proposes a methodology toward bridging two disciplines, data science and transportation, to identify, understand, and solve transportation planning problems with data-driven solutions that are suitable for adoption by urban planners and policy makers. The methodology is defined by four steps where people from both disciplines go from algorithm and model definition to the development of a potentially adoptable solution with evaluated outputs. We describe how this methodology was applied to define a model to infer commuting trips with mode of transportation from mobile phone data, and we report the lessons learned during the process., E.G-G. was partially funded by CONICYT Fondecyt de Iniciación #11180913., Peer Reviewed, Postprint (published version)

The rising availability of digital traces provides a fertile ground for new solutions to both, new and old problems in cities. Even though a massive data set analyzed with Data Science methods may provide a powerful solution to a problem, its adoption by relevant stakeholders is not guaranteed, due to adoption blockers such as lack of interpretability and transparency. In this context, this paper proposes a preliminary methodology toward bridging two disciplines, Data Science and Transportation, to solve urban problems with methods that are suitable for adoption. The methodology is defined by four steps where people from both disciplines go from algorithm and model definition to the building of a potentially adoptable solution. As case study, we describe how this methodology was applied to define a model to infer commuting trips with mode of transportation from mobile phone data., We wish to thank the Atelier Team at Inria Chile (http://inria.cl/) for help in organizing and holding the interactive session, specially Celeste Bertin for her technical support. We also thank Francisca Arévalo for help in organizing and designing the pilot workshops, and Karina Flores for interviewing experts. Finally, we thank Viviana Muñoz from the Secretary of Transportation for helping to build bridges between disciplines. E. Graells-Garrido was partially funded by CONICYT Fondecyt de Iniciación project #11180913., Peer Reviewed, Postprint (author's final draft)

Migration is a worldwide phenomenon that may generate different reactions in the population. Attitudes vary from those that support multiculturalism and communion between locals and foreigners, to contempt and hatred toward immigrants. Since anti-immigration attitudes are often materialized in acts of violence and discrimination, it is important to identify factors that characterize these attitudes. However, doing so is expensive and impractical, as traditional methods require enormous efforts to collect data. In this paper, we propose to leverage Twitter to characterize local attitudes toward immigration, with a case study on Chile, where immigrant population has drastically increased in recent years. Using semi-supervised topic modeling, we situated 49K users into a spectrum ranging from in-favor to against immigration. We characterized both sides of the spectrum in two aspects: the emotions and lexical categories relevant for each attitude, and the discussion network structure. We found that the discussion is mostly driven by Haitian immigration; that there are temporal trends in tendency and polarity of discussion; and that assortative behavior on the network differs with respect to attitude. These insights may inform policy makers on how people feel with respect to migration, with potential implications on communication of policy and the design of interventions to improve inter-group relations., Comment: 8 pages, accepted at Latin American Web Congress 2019 (co-located with The Web Conference)

The social inclusion aspects of shopping malls and their effects on our understanding of urban spaces have been a controversial argument largely discussed in the literature. Shopping malls offer an open, safe and democratic version of the public space. Many of their detractors suggest that malls target their customers in subtle ways, promoting social exclusion. In this work, we analyze whether malls offer opportunities for social mixing by analyzing the patterns of shopping mall visits in a large Latin-American city: Santiago de Chile. We use a large XDR (Data Detail Records) dataset from a telecommunication company to analyze the mobility of $387,152$ cell phones around $16$ large malls in Santiago de Chile during one month. We model the influx of people to malls in terms of a gravity model of mobility, and we are able to predict the customer profile distribution of each mall, explaining it in terms of mall location, the population distribution, and mall size. Then, we analyze the concept of social attraction, expressed as people from low and middle classes being attracted by malls that target high-income customers. We include a social attraction factor in our model and find that it is negligible in the process of choosing a mall. We observe that social mixing arises only in peripheral malls located farthest from the city center, which both low and middle class people visit. Using a co-visitation model we show that people tend to choose a restricted profile of malls according to their socio-economic status and their distance from the mall. We conclude that the potential for social mixing in malls could be capitalized by designing public policies regarding transportation and mobility., Comment: submitted to peer review

In the last decade, digital footprints have been used to cluster population activity into functional areas of cities. However, a key aspect has been overlooked: we experience our cities not only by performing activities at specific destinations, but also by moving from one place to another. In this paper, we propose to analyze and cluster the city based on how people move through it. Particularly, we introduce Mobilicities, automatically generated travel patterns inferred from mobile phone network data using NMF, a matrix factorization model. We evaluate our method in a large city and we find that mobilicities reveal latent but at the same time interpretable mobility structures of the city. Our results provide evidence on how clustering and visualization of aggregated phone logs could be used in planning systems to interactively analyze city structure and population activity., Comment: 8 pages. Accepted at the UISTDA workshop held jointly with ACM IUI 2018

Recent availability of data of writing processes at keystroke-granularity has enabled research on the evolution of document writing. A natural step is to develop systems that can actually show this data and make it understandable. Here we propose a data structure that captures a document's fine-grained history and an organic visualization that serves as an interface to it. We evaluate a proof-of-concept implementation of the system through a pilot study with documents written by students at a public university. Our results are promising and reveal facets such as general strategies adopted, local edition density and hierarchical structure of the final text., Comment: 5 pages. Short paper accepted at the 23rd ACM Conference on Intelligent User Interfaces

Pok\'emon Go, a location-based game that uses augmented reality techniques, received unprecedented media coverage due to claims that it allowed for greater access to public spaces, increasing the number of people out on the streets, and generally improving health, social, and security indices. However, the true impact of Pok\'emon Go on people's mobility patterns in a city is still largely unknown. In this paper, we perform a natural experiment using data from mobile phone networks to evaluate the effect of Pok\'emon Go on the pulse of a big city: Santiago, capital of Chile. We found significant effects of the game on the floating population of Santiago compared to movement prior to the game's release in August 2016: in the following week, up to 13.8\% more people spent time outside at certain times of the day, even if they do not seem to go out of their usual way. These effects were found by performing regressions using count models over the states of the cellphone network during each day under study. The models used controlled for land use, daily patterns, and points of interest in the city. Our results indicate that, on business days, there are more people on the street at commuting times, meaning that people did not change their daily routines but slightly adapted them to play the game. Conversely, on Saturday and Sunday night, people indeed went out to play, but favored places close to where they live. Even if the statistical effects of the game do not reflect the massive change in mobility behavior portrayed by the media, at least in terms of expanse, they do show how "the street" may become a new place of leisure. This change should have an impact on long-term infrastructure investment by city officials, and on the drafting of public policies aimed at stimulating pedestrian traffic., Comment: 23 pages, 7 figures. Published at EPJ Data Science

Nowadays, travel surveys provide rich information about urban mobility and commuting patterns. But, at the same time, they have drawbacks: they are static pictures of a dynamic phenomena, are expensive to make, and take prolonged periods of time to finish. However, the availability of mobile usage data (Call Detail Records) makes the study of urban mobility possible at levels not known before. This has been done in the past with good results--mobile data makes possible to find and understand aggregated mobility patterns. In this paper, we propose to analyze mobile data at individual level by estimating daily journeys, and use those journeys to build Origin-Destiny matrices to understand urban flow. We evaluate this approach with large anonymized CDRs from Santiago, Chile, and find that our method has a high correlation ($\rho = 0.89$) with the current travel survey, and that it captures external anomalies in daily travel patterns, making our method suitable for inclusion into urban computing applications., Comment: Submitted for review - please contact authors before citing. 6 pages

Contributing to the writing of history has never been as easy as it is today thanks to Wikipedia, a community-created encyclopedia that aims to document the world's knowledge from a neutral point of view. Though everyone can participate it is well known that the editor community has a narrow diversity, with a majority of white male editors. While this participatory \emph{gender gap} has been studied extensively in the literature, this work sets out to \emph{assess potential gender inequalities in Wikipedia articles} along different dimensions: notability, topical focus, linguistic bias, structural properties, and meta-data presentation. We find that (i) women in Wikipedia are more notable than men, which we interpret as the outcome of a subtle glass ceiling effect; (ii) family-, gender-, and relationship-related topics are more present in biographies about women; (iii) linguistic bias manifests in Wikipedia since abstract terms tend to be used to describe positive aspects in the biographies of men and negative aspects in the biographies of women; and (iv) there are structural differences in terms of meta-data and hyperlinks, which have consequences for information-seeking activities. While some differences are expected, due to historical and social contexts, other differences are attributable to Wikipedia editors. The implications of such differences are discussed having Wikipedia contribution policies in mind. We hope that the present work will contribute to increased awareness about, first, gender issues in the content of Wikipedia, and second, the different levels on which gender biases can manifest on the Web., Comment: 23 pages. Published in EPJ Data Science 2016 5:5

In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who think differently have not worked well. In this paper, we hypothesize, first, that previous approaches have not worked because they have been direct -- they have tried to explicitly connect people with those having opposing views on sensitive issues. Second, that neither recommendation or presentation of information by themselves are enough to encourage behavioral change. We propose a platform that mixes a recommender algorithm and a visualization-based user interface to explore recommendations. It recommends politically diverse profiles in terms of distance of latent topics, and displays those recommendations in a visual representation of each user's personal content. We performed an "in the wild" evaluation of this platform, and found that people explored more recommendations when using a biased algorithm instead of ours. In line with our hypothesis, we also found that the mixture of our recommender algorithm and our user interface, allowed politically interested users to exhibit an unbiased exploration of the recommended profiles. Finally, our results contribute insights in two aspects: first, which individual differences are important when designing platforms aimed at behavioral change; and second, which algorithms and user interfaces should be mixed to help users avoid cognitive mechanisms that lead to biased behavior., Comment: 12 pages, 7 figures. To be presented at ACM Intelligent User Interfaces 2016

This paper proposes the usage of \emph{visualisation widgets} for exploratory search with \emph{sentiment} as a facet. Starting from specific design goals for depiction of ambivalence in sentiment, two visualization widgets were implemented: \emph{scatter plot} and \emph{parallel coordinates}. Those widgets were evaluated against a text baseline in a small-scale usability study with exploratory tasks using Wikipedia as dataset. The study results indicate that users spend more time browsing with scatter plots in a positive way. A post-hoc analysis of individual differences in behavior revealed that when considering two types of users, \emph{explorers} and \emph{achievers}, engagement with scatter plots is positive and significantly greater \textit{when users are explorers}. We discuss the implications of these findings for sentiment-based exploratory search and personalised user interfaces., Comment: Presented at the Social Personalization Workshop held jointly with ACM Hypertext 2014. 6 pages

Contributing to history has never been as easy as it is today. Anyone with access to the Web is able to play a part on Wikipedia, an open and free encyclopedia. Wikipedia, available in many languages, is one of the most visited websites in the world and arguably one of the primary sources of knowledge on the Web. However, not everyone is contributing to Wikipedia from a diversity point of view; several groups are severely underrepresented. One of those groups is women, who make up approximately 16% of the current contributor community, meaning that most of the content is written by men. In addition, although there are specific guidelines of verifiability, notability, and neutral point of view that must be adhered by Wikipedia content, these guidelines are supervised and enforced by men. In this paper, we propose that gender bias is not about participation and representation only, but also about characterization of women. We approach the analysis of gender bias by defining a methodology for comparing the characterizations of men and women in biographies in three aspects: meta-data, language, and network structure. Our results show that, indeed, there are differences in characterization and structure. Some of these differences are reflected from the off-line world documented by Wikipedia, but other differences can be attributed to gender bias in Wikipedia content. We contextualize these differences in feminist theory and discuss their implications for Wikipedia policy., Comment: 10 pages, ACM style. Author's version of a paper to be presented at ACM Hypertext 2015

In centralized countries, not only population, media and economic power are concentrated, but people give more attention to central locations. While this is not inherently bad, this behavior extends to micro-blogging platforms: central locations get more attention in terms of information flow. In this paper we study the effects of an information filtering algorithm that decentralizes content in such platforms. Particularly, we find that users from non-central locations were not able to identify the geographical diversity on timelines generated by the algorithm, which were diverse by construction. To make users see the inherent diversity, we define a design rationale to approach this problem, focused on an already known visualization technique: treemaps. Using interaction data from an "in the wild" deployment of our proposed system, we find that, even though there are effects of centralization in exploratory user behavior, the treemap was able to make users see the inherent geographical diversity of timelines, and engage with user generated content. With these results in mind, we propose practical actions for micro-blogging platforms to account for the differences and biased behavior induced by centralization., Comment: 12 pages. Under review. Please contact authors before citing / distributing

In micro-blogging platforms, people can connect with others and have conversations on a wide variety of topics. However, because of homophily and selective exposure, users tend to connect with like-minded people and only read agreeable information. Motivated by this scenario, in this paper we study the diversity of intermediary topics, which are latent topics estimated from user generated content. These topics can be used as features in recommender systems aimed at introducing people of diverse political viewpoints. We conducted a case study on Twitter, considering the debate about a sensitive issue in Chile, where we quantified homophilic behavior in terms of political discussion and then we evaluated the diversity of intermediary topics in terms of political stances of users., Comment: 6 pages. Presented at the International Workshop on Social Personalisation & Search, SPS2015 (co-located with SIGIR 2015)

Using Twitter during academic conferences is a way of engaging and connecting an audience inherently multicultural by the nature of scientific collaboration. English is expected to be the lingua franca bridging the communication and integration between native speakers of different mother tongues. However, little research has been done to support this assumption. In this paper we analyzed how integrated language communities are by analyzing the scholars' tweets used in 26 Computer Science conferences over a time span of five years. We found that although English is the most popular language used to tweet during conferences, a significant proportion of people also tweet in other languages. In addition, people who tweet solely in English interact mostly within the same group (English monolinguals), while people who speak other languages tend to show a more diverse interaction with other lingua groups. Finally, we also found that the people who interact with other Twitter users show a more diverse language distribution, while people who do not interact mostly post tweets in a single language. These results suggest a relation between the number of languages a user speaks, which can affect the interaction dynamics of online communities., Comment: 4 pages, 3 figures, 4 tables, submitted to ACM Hypertext and Social Media 2015

Social networks allow people to connect with each other and have conversations on a wide variety of topics. However, users tend to connect with like-minded people and read agreeable information, a behavior that leads to group polarization. Motivated by this scenario, we study how to take advantage of partial homophily to suggest agreeable content to users authored by people with opposite views on sensitive issues. We introduce a paradigm to present a data portrait of users, in which their characterizing topics are visualized and their corresponding tweets are displayed using an organic design. Among their tweets we inject recommended tweets from other people considering their views on sensitive issues in addition to topical relevance, indirectly motivating connections between dissimilar people. To evaluate our approach, we present a case study on Twitter about a sensitive topic in Chile, where we estimate user stances for regular people and find intermediary topics. We then evaluated our design in a user study. We found that recommending topically relevant content from authors with opposite views in a baseline interface had a negative emotional effect. We saw that our organic visualization design reverts that effect. We also observed significant individual differences linked to evaluation of recommendations. Our results suggest that organic visualization may revert the negative effects of providing potentially sensitive content., Comment: 12 pages, 8 figures

In this article we present Zahir, a framework for experimentation in Computer Graphics that provides a group of object-oriented base components that take care of common tasks in rendering techniques and algorithms, specially those of Non Photo-realistic Rendering (NPR). These components allow developers to implement rendering techniques and algorithms over static and animated meshes. Currently, Zahir is being used in a Master's Thesis and as support material in the undergraduate Computer Graphics course in University of Chile., Comment: Tech report, 2009, Santiago, Chile

This article presents a characterization of the web space from Chile in 2007. The characterization shows distributions of sites and domains, analysis of document content and server configuration. In addition, the network structure of the chilean Web is analyzed, determining components based on hyperlink structure at the document and site levels. Original Abstract: En este art\'iculo se muestra una caracterizaci\'on del espacio web de Chile para el a\~no 2007. Se muestran distribuciones de sitios y dominios, caracterizaci\'on del contenido en base a tipos de documento, asi como configuraci\'on de los servidores. Se estudia la estructura de la red creada mediante hiperv\'inculos en los documentos y c\'omo las diferentes componentes de esta estructura var\'ian cuando los hiperv\'inculos son agregados a nivel de sitios., Comment: In Spanish. Published in "Revista Bits de Ciencia" vol. 2, 2009. Department of Computer Science, University of Chile. Available in http://www.dcc.uchile.cl/revista

In this paper we extend our previous and only study on the dynamics of the Chilean Web. This new study doubles the time period and to the best of our knowledge is the only study of its type known about any country in the Web. The new results corroborate the trends found before, in particular the exponential growth of the Web, and reinforce the conclusion that the Web is more chaotic than we would like. Hence, modeling most Web characteristics is not trivial., Comment: Presented at the Sixth Latin American Web Congress, 2008, Vila Velha, Esp\'irito Santo, Brazil

Online social networks are known to be demographically biased. Currently there are questions about what degree of representativity of the physical population they have, and how population biases impact user-generated content. In this paper we focus on centralism, a problem affecting Chile. Assuming that local differences exist in a country, in terms of vocabulary, we built a methodology based on the vector space model to find distinctive content from different locations, and use it to create classifiers to predict whether the content of a micro-post is related to a particular location, having in mind a geographically diverse selection of micro-posts. We evaluate them in a case study where we analyze the virtual population of Chile that participated in the Twitter social network during an event of national relevance: the municipal (local governments) elections held in 2012. We observe that the participating virtual population is spatially representative of the physical population, implying that there is centralism in Twitter. Our classifiers out-perform a non geographically-diverse baseline at the regional level, and have the same accuracy at a provincial level. However, our approach makes assumptions that need to be tested in multi-thematic and more general datasets. We leave this for future work., Comment: Accepted in ChileCHI 2013, I Chilean Conference on Human-Computer Interaction

Este art\'iculo presenta un an\'alisis de los tweets recolectados el 28 de Octubre de 2012, en el contexto de las elecciones municipales de 2012 en Chile. Dicho an\'alisis se realiza mediante una metodolog\'ia basada en literatura previa, en particular en t\'ecnicas de recuperaci\'on de la informaci\'on y de an\'alisis de espacios de informaci\'on. Como resultado, se determinan: 1) caracter\'isticas demogr\'aficas b\'asicas de la poblaci\'on virtual chilena, incluyendo su distribuci\'on geogr\'afica, 2) el contenido que caracteriza a cada regi\'on, y c\'omo fluye informaci\'on entre regiones, y 3) el grado de representatividad de la poblaci\'on virtual participante en el evento con respecto a la poblaci\'on f\'isica. Se determina que la muestra obtenida es representativa de la poblaci\'on en t\'erminos de distribuci\'on geogr\'afica, que el centralismo que afecta al pa\'is se ve reflejado en Twitter, y que, a pesar de los sesgos poblacionales, es posible identificar el contenido que caracteriza a cada regi\'on. Se finaliza con una discusi\'on de las implicaciones y conclusiones pr\'acticas de este trabajo, as\'i como futuras aplicaciones., Comment: 24 pages, technical report. In spanish