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This article analyzes the main issues related to the use of electronic signatures. Problems are identified and ways to solve them are proposed. The analysis of legislation on electronic signature is carried out. The prospects for the use of electronic signatures are traced., В статье анализируются основные вопросы, связанные с использованием электронной подписи. Выявляются проблемы и предлагаются пути их решения. Проводится анализ законодательства об электронной подписи. Прослеживаются перспективы использования электронной подписи.

В статье приводится описание информационной системы производственно-коммерческого предприятия «Магнит». Кратко описывается структура предприятия, ее отделы и принципы работы, а также приведено описание разработанной системы. Применение автоматизированной информационной системы на производстве позволит заметно упростить складской учет продукции, а также оборот документации., The article describes the information system of the production and commercial enterprise “Magnit”. Briefly describes the structure of the enterprise, its departments and the principles of the developed system. The use of an automated information system in production will significantly simplify the inventory control of products, as well as the circulation of documentation.

This article focuses on the documents used by corporate clients and mobile communications providers in their interactions, starting from the communications services agreement and finishing with the request for staff personal data, required by the new Russian legislation. The analysis considers forms of client-provider interactions and reveals positive trends and challenges in the sphere of document exchange., В статье рассматривается ряд документов, которые на сегодняшний день требуется создать корпоративным клиентам и операторам связи в процессе их взаимодействия, начиная с первого – договора на оказание услуг и заканчивая запросом на предоставление личных данных сотрудников, отвечающим самым новым требованиям законодательства.

The technological and informational scenario of contemporary society has demanded from the information professionals diversified knowledge to be applied in different perspectives, especially in contexts that involve the improvement of corporate processes. In the meantime, managing documents and information is a prerequisite in process mapping and modeling projects, since they support activities and record all legal and regulatory information in the context. This work presents a stage of the Aurus Project. The purpose of the Project was to specify the requirements for the development of an information retrieval system. The step here presented presents the follow-up of Information Science professionals during the business process modeling activities performed by Computer Science professionals. The skills and abilities of the information professional developed at the stage, initially little recognized, resulted in documentary modeling of the process, impacting greatly on the final product of the Project. The results show the importance of interdisciplinarity by linking the practice of documentary studies to the specification of requirements of a management technology, besides demonstrating the applicability of the practice to other organizational contexts., O cenário tecnológico e informacional da sociedade contemporânea tem demandado dos profissionais da inform*Seria importante incluir ainda na seção de referências a referência do projetoação conhecimentos diversificados a serem aplicados em diferentes perspectivas, principalmente em contextos que envolvam a melhoria dos processos corporativos. Nesse ínterim, gerenciar documentos e informações se constitui um pré-requisito em projetos de mapeamento e modelagem de processos, uma vez que dão suporte às atividades e registram toda informação legal e regulatória do contexto. Esse trabalho apresenta uma etapa do Projeto Aurus. O objetivo do Projeto consistiu em especificar os requisitos para o desenvolvimento de um sistema de recuperação da informação. A etapa aqui abordada apresenta o acompanhamento de profissionais da Ciência da Informação durante as atividades de modelagem de processos de negócios executadas por profissionais da Ciência da Computação. As habilidades e capacidades do profissional da informação desenvolvidas na etapa, inicialmente pouco reconhecidas, resultaram na modelagem documental do processo, impactando sobremaneira no produto final do Projeto. Os resultados evidenciam a importância da interdisciplinaridade ao vincular a prática dos estudos documentais para a especificação de requisitos de uma tecnologia de gestão, além de demonstrar a aplicabilidade da prática a outros contextos organizacionais.

The technological and informational scenario of contemporary society has demanded from the information professionals diversified knowledge to be applied in different perspectives, especially in contexts that involve the improvement of corporate processes. In the meantime, managing documents and information is a prerequisite in process mapping and modeling projects, since they support activities and record all legal and regulatory information in the context. This work presents a stage of the Aurus Project. The purpose of the Project was to specify the requirements for the development of an information retrieval system. The step here presented presents the follow-up of Information Science professionals during the business process modeling activities performed by Computer Science professionals. The skills and abilities of the information professional developed at the stage, initially little recognized, resulted in documentary modeling of the process, impacting greatly on the final product of the Project. The results show the importance of interdisciplinarity by linking the practice of documentary studies to the specification of requirements of a management technology, besides demonstrating the applicability of the practice to other organizational contexts., O cenário tecnológico e informacional da sociedade contemporânea tem demandado dos profissionais da inform*Seria importante incluir ainda na seção de referências a referência do projetoação conhecimentos diversificados a serem aplicados em diferentes perspectivas, principalmente em contextos que envolvam a melhoria dos processos corporativos. Nesse ínterim, gerenciar documentos e informações se constitui um pré-requisito em projetos de mapeamento e modelagem de processos, uma vez que dão suporte às atividades e registram toda informação legal e regulatória do contexto. Esse trabalho apresenta uma etapa do Projeto Aurus. O objetivo do Projeto consistiu em especificar os requisitos para o desenvolvimento de um sistema de recuperação da informação. A etapa aqui abordada apresenta o acompanhamento de profissionais da Ciência da Informação durante as atividades de modelagem de processos de negócios executadas por profissionais da Ciência da Computação. As habilidades e capacidades do profissional da informação desenvolvidas na etapa, inicialmente pouco reconhecidas, resultaram na modelagem documental do processo, impactando sobremaneira no produto final do Projeto. Os resultados evidenciam a importância da interdisciplinaridade ao vincular a prática dos estudos documentais para a especificação de requisitos de uma tecnologia de gestão, além de demonstrar a aplicabilidade da prática a outros contextos organizacionais.

Статья посвящена проблемам преодоления сопротивления персонала различного уровня процессам внедрения в организации системы электронного документооборота, написана на материале крупной организации, обеспечивающей охрану в сфере топливно-энергетического комплекса (далее ТЭК)., One of the problems that the management of an organization faces when introducing electronic document flow is the unwillingness of employees on different levels to adopt the new system in their work. The article discusses the case of a large security organization in the energy sector and describes ways of dealing with personnel resistance.

The article reveals the main functions of human resources service in the organization. The concept of «normative-methodical base» of office workis given. The main normative and methodological document in the office service of the organization is the instruction. The route-technological map of process of management of documents in the organization of physical culture and sport is made, В статье раскрываются основные функции кадровой службы в организации. Дано понятие «нормативно-методическая база делопроизводства». Основным нормативно-методическим документом в службе делопроизводства организации является инструкция. Составлена маршрутно-технологическая карта процесса управления документами в организации физической культуры и спорта