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This study investigates the direct and indirect effects of financial capability, financial advice, financial anxiety, and the use of an electronic payment system (EPS) on financial satisfaction. In the current era of digitalization and financial innovations, it seems quite unlikely that an individual remains unaffected by its use. The research was conducted in northern India on individual level using a partial least square structural equation modeling statistical technique to analyze responses collected from a closeended questionnaire using a 5-point Likert scale. The results show that financial capability, financial advice, financial anxiety, and EPS usage have a direct positive effect on an individual's financial satisfaction. EPS usage plays a significant mediating role, as all the financial constructs depict a positive effect on financial satisfaction via EPS use. These findings contribute to the literature by offering an understanding of the determinants of financial satisfaction in the context of a low-income developing country, as well as the vital role of using EPS in an individual's financial satisfaction in today's digitally driven era. The results of this study could be a useful factor for policymakers and digital service providers for implementation and control. © 2020 LLC CPC Business Perspectives. All rights reserved.

The financial markets and products become increasingly complicated day by day, and the current pandemic is adding fuel to the fire, causing volatilities in the financial markets around the globe and a tough time to the individuals. To make better financial decisions, one needs sufficient level of financial literacy, but past studies revealed that most countries have below-average financial literacy, and it takes a long time to improve it. So, in such a scenario, financial advice is a quick way for individuals to make a better financial decision. It can be an easy and quick substitute for financial literacy in the short run. Therefore, considering the usefulness of financial advice, this paper investigates the direct effect of demographic (gender and education), financial anxiety, financial capability, financial satisfaction, and online fransaction use on financial advice. The main objective of the paper is to understand the determinants of financial advice. The study is conducted in the northern part of India, collecting data through a self-reporting scale from individuals above 18. The paper applied hierarchical multiple regression with three steps in order to find the effects on financial advice. The findings indicate that financial advice is affected by financial anxiety, financial satisfaction, and online fransaction use. Gender and education failed to reflect a significant effect on financial advice. Hence, this paper strengthens the existing literature of financial advice through the integrated framework, considering how an individuals' financial anxiety, financial capability, financial satisfaction, and online transaction use (being a part of digital financial literacy) drive individuals' financial advice-seeking behaviour. The novelty of the paper is the integrated framework itself as the chosen variables combined on the individuals' financial advice are not explored yet., Internal Grant Agency of Faculty of Management and Economics, Tomas Bata University [IGA/FAME/2019/002]

This study sets out to solve a couple of research problems. First, to explore the correlation between individuals' financial anxiety, financial advice, and EPS (electronic payment system use) initially. Secondly, to explore the perceived differences among males and females, and to answer whether the gender inequality still prevalent amongst generation Z in India. This study applies basic statistics, spearman correlation and Man-Whitney U test on the dataset collected through 205 questionnaires from the northern states in India. The outcomes reveal few significant correlations and also give a positive indication that the gender differences are reducing, especially among the youth belonging to generation Z. Keeping in mind policymaker's viewpoint, it is vital to fully understand financial anxiety, financial advice seeking behaviour and EPS use, for designing better social policies, to empower the upcoming generation with adequate skills and abilities to tackle financial anxiety, avail proper financial advisory services and use EPS appropriately. This paper offers insights for the stronger investigations in future. The originality of the paper lies in the chosen variables, which are not explored thoroughly yet. The present research is an initial investigation concerned with young generations' financial anxiety, financial advice and EPS usage pattern. It contributes to the existing literature and intends to attract the attention of the researchers towards the investigated relationships. However, limitations detected in self-reporting and generalisation of the outcomes in other contexts, but authors believe that they can be overcome with further and extended research. © 2020 Innovare Academics Sciences Pvt. Ltd. All rights reserved.