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As organisations deal with the evolving nature of the new normal, the role of the human resources (HR) is getting redefined to meet the ongoing needs of its workforce. Designing employee–HR experiences in an uncertain and ambiguous work world emerges as one of the top challenges for HR leaders. On the one hand, employee well-being initiatives like employee mentoring, virtual mindfulness workshops, health tips and free consulting and counselling services are becoming the norm. On the other hand, the HR function is itself being re-crafted for the emergent workplace. Technology plays a pivotal role, fuelling the need for scaling HR activities to provide next-gen employee experiences. As the war for high-tech talent increases, organisations are re-crafting an all new HR playbook to differentiate themselves as preferred employers. Within the transforming workand workplacecontext, the workercontinues to be in the eye of the stormand demands both attention and action.

Leadership studies have become fashionable. The exponential and multifaceted nature of transformation taking place in today's organisation, are impacting every aspect of its management. And these changes demand newer forms of leadership that highlight the context, the pace and the nature of change. And, leadership research becomes particularly significant since, leadership is what makes things happen. Leadership research that provides a holistic picture of how leadership agendas are shaped and enacted by individual in a complex, uncertain and volatile environment would be insightful. This paper explores leadership research, proposing a multi-method qualitative approach to leadership inquiry. The method would enable researcher to capture the nuances of building critical leadership competencies in a high-risk environment by examining the individual's chronological world-view of their professional careers as leaders. A visual timeline interview method is recommended for more vigorous findings. This approach would significantly improve contextualisation of the narratives exchanged, and support the needed triangulation of findings.