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ABSTRACTThis study addresses three coach behaviours’ effects (warmness behaviour (WB); stimulating action (SA) and planning and structuring activities (PSA)) in two dimensions of coaching outcomes (coachee’s performance (CP) and the quality of the coach–coachee relationship (QCCR)). The paper argues that coaching is a helpful tool to achieve greater performances in the long run when considering coaches who present higher levels of maturity. Results reveal the positive impact of SA and PSA over CP and QCCR. The adoption of WB has a negative impact on CP and a positive impact on the QCCR. Evidence also supports the relevancy of coaching experience over coaching training. Such results pose a paradox worth exploring in subsequent studies, for it challenges the usefulness of coaches’ training. Contributions are related to introducing the concept of WB within the organisational context and addressing two different time horizons regarding the coach behaviour.

In this paper the use of ratings as a measure of the quality of corporate governance of firms is explored to investigate the convergence of governance models. To study the evolution of such models in Europe, the proposed approach considers institutional-specific effects to analyse the determinants of the probability of a firm improving its rating, as well as the probabilities of transitioning between different levels of ratings. The methodology is based on binary and ordered choice probit models, and is illustrated using the official Deminor's governance ratings for a sample of 198 European companies belonging to the FTSE Eurofirst 300 index, in 2000 and 2003. Results suggest that there is a tendency for convergence, despite country-specific characteristics, and that the probability of increasing ratings is higher for the Anglo-Saxon model.