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Most Russian cities are currently facing major transformation processes in the public transport supply. Commercial paratransit services, known as marshrutkas, have been criticised heavily for unsafe and uncomfortable facilities as well as for anti-social business behaviour, prone to tax evasion and daily penny wars on the street. Consequently, many municipalities have enforced various strategies to restrict informal marshrutka services. This article compares the distinct policy strategies of two municipalities, Rostov on Don and Volgograd, and discusses the different outcomes. When analysing the case studies, two prevailing discourses seem to have informed the locally applied transport policies: a neoliberal, free market approach that perceives the loosely regulated commercial transport operations superior to state-led services and a rather neo-modernist perception of informal transport operation, calling for a rigorous push back of marshrutka mobility. Prominent in both policy discourses is the notion of informality as an instrument to govern the transport setting. Reviewing the developing field of informal transport studies, the article argues that the governments of the respective cities have employed (simplified) notions of informality as a legitimisation argument to take action. A closer perspective on the daily operations, however, unveils a socially institutionalised transport service full of complex operation practices beyond policy-strategic divides between the formal and informal. The contribution utilises the formal/informal nexus successfully developed in urban studies and applies it to international transport studies. Thus it enables the unveiling of insufficiencies in urban transport provision without falling in the trap of superficial modernisation narratives. [ABSTRACT FROM AUTHOR]