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When the late Heinz Kohut defined psychoanalysis as the science of empathy and introspection, he sparked a debate that has animated psychoanalytic discourse ever since. What is the relationship of empathy to psychoanalysis? Is it a constituent of analytical technique, an integral aspect of the therapeutic action of analysis, or simply a metaphor for a mode of observation better understood via ‘classical'theory and terminology? The dialogue about empathy, which is really a dialogue about the nature of the analytic process, continues in this two-volume set, originally published in 1984. In Volume I, several illuminating attempts to define empathy are followed by Kohut's essay, ‘Introspection, Empathy, and the Semicircle of Mental Health.'Kohut's paper, in turn, ushers in a series of original contributions on ‘Empathy as a Perspective in Psychoanalysis.'The volume ends with five papers which strive to demarcate an empathic approach to various areas of artistic endeavour, including the appreciation of visual art. Volume II continues the dialogue with a series of developmental studies which explore the role of empathy in early child care at the same time as they chart the emergence of the young child's capacity to empathize. In the concluding section, ‘Empathy in Psychoanalytic Work,'contributors and discussants return to the arena of technique. They not only theorize about empathy in relation to analytic understanding and communication, but address issues of nosology, considering how the empathic vantage point may be utilized in the treatment of patients with borderline and schizophrenic pathology. In their critical attention to the many dimensions of empathy – philosophical, developmental, therapeutic, artistic – the contributors collectively bear witness to the fact that Kohut has helped to shape new questions, but not set limits to the search for answers. The product of their efforts is an anatomical exploration of a topic whose relevance for psychoanalysis and psychotherapy is only beginning to be understood.

The relationship between empathy and morality has long been debated. Adam Smith and David Hume famously argued that our tendency to feel with our fellow human beings played a foundational role in morality. And while recent decades have seen a resurgence of interest in the idea that empathy or sympathy is central to moral judgment and motivation, the view is nonetheless increasingly attacked. Empathy is so morally limited, some argue, that we should focus our attention elsewhere. Yet the importance of our capacities to feel with and for others is hard to deny. This collection is dedicated to the question of the importance of these capacities to morality. It brings together twelve original papers in philosophy, psychology, psychiatry, anthropology, and neuroscience to give a comprehensive overview of the issue and includes an extensive survey of empathy and empathy-related emotions. Some contributors argue that empathy is essential to core cases of moral judgments, others that empathic concern and moral considerations give rise to wholly distinct motives. Contributors look at such issues as the absence of empathy in psychopaths, the use of empathy training for rehabilitating violent offenders, and the presence of empathy in other primates. The volume is distinctive in focusing on the moral import of empathy and sympathy.

What is compersion? Is it the “opposite” of jealousy, as it is usually believed? Is it an emotion or a behavior? What causes it to arise and bloom? Can we “learn” compersion or invite more of it into our lives?Based on her seminal research with consensually non-monogamous (CNM) individuals, Dr. Marie Thouin unravels these questions and more in the first-ever book to offer a comprehensive model of compersion and a practical road map to cultivating it. Each chapter features compelling stories from real CNM people, making this a captivating and highly applicable read. In addition, Thouin addresses the broader social context, explaining how understanding compersion is a groundbreaking step toward a world that supports relational diversity and freedom. By disrupting the idea that jealousy is the only valid response to intimacy beyond monogamy, the existence and practice of compersion builds the foundation for a completely new paradigm of loving relationships. This book and its conclusions have profound implications for many fields of study and practice including psychology, sexuality studies, philosophy and ethics, and law. Indispensable for CNM individuals, therapists, counselors, and scholars, this book is also invaluable for anyone curious to learn about positive empathy, intentional relationships, and radical love.

'One of the best books I've read in many, many years, if not in my life.'—Anderson Cooper Featured on MSNBC's Morning Joe What does a mother say to the person responsible for kidnapping, torturing, and murdering her son? National Book Award-winning author Colum McCann channels Diane Foley's voice as she tells her story, as the mother of American journalist Jim Foley – in search of answers, beyond justice, found through dogged, empathetic, spiritual enquiry. In late 2021, Diane Foley sat at a table across from her son's killer, Alexanda Kotey, a member of the ISIS group known as'The Beatles'who plead guilty to the kidnapping, torture, and murder of her son seven years before. Kotey was about to go serve life imprisonment and this was Diane's chance to talk to the man who had been involved with brutally taking her son's last breath. What would she say to his killer? What would he reveal to her? Might she even be able to summon forgiveness for him? So begins American Mother— which reads alternately like a thriller, a biography, a mystery, a memoir, and a literary examination of grace. Diane looks back on the early days when Jim was a child and his journey to journalism, and the killing fields of the world where he reports with indefatigable determination and insight on the plight of those caught up in the agonies of war. She guides us through her family history and the difficulties they faced when Jim was captured. And she also charts the tenacity it takes to turn her grief into grace as she seeks to give voice to those who are still being kidnapped and wrongfully detained around the world. Few journeys are more worthy than this and, in this astonishing book, we are all invited to celebrate the lives of those who are never, in the end, gone.

The library is a universal resource where knowledge and information meet. To advertise this resource and advance equal access in positive ways, libraries must develop strategies, campaigns, and messages that show they care about the lives of their diverse communities. Empathy by Design: Empathy-Driven Marketing for Libraries offers step-by-step strategies for understanding why people visit the library and tailoring your marketing with personalization that resonates with users on a deeper level. It provides real-world solutions for understanding your target audience through empathy and demonstrates how to gather and use data to develop messages and programming that fosters meaningful connections and engagement. You'll find ideas for understanding the customer journey, creating an empathic library brand, and creating empathy-driven marketing strategies, campaigns, content, and tactics. Today's library marketers should both understand the effectiveness of using empathy in marketing and use it as a radical tool for advancing our profession's values of diversity, equity, inclusion, and access. The strategies outlined in Empathy by Design can give you the tools you need to make your marketing—and your library—more targeted and empathic.

What if Jesus did not come to die for our sins? What if, instead, Jesus's life and death was intended to provide a way out of our shame? While traditional Christian teachings about the atonement emphasize sin as guilt and transgression against God's will and commandments, Frank Woggon points out that clinical spiritual care reveals that the human condition is predominantly marked by shame rather than guilt.In The Empathic God, Woggon examines myopic readings of the Jesus event that, in turn, have embedded distortions into traditional paradigms of the atonement. In contrast, Woggon mines narratives of the human condition to engage in a critical examination of the Jesus story. As a clinician and ordained Baptist minister, Woggon presents the Jesus event as God's empathic initiative toward humanity and convincingly argues that salvation comes through empathy rather than forgiveness.Woggon's work constructs a clinical theology of'at-onement'from the perspective of clinical spiritual care. The Empathic God calls for a practical response of caring participation in God's ongoing work of salvation through an empathic praxis of spiritual care. Most importantly, The Empathic God takes seriously that lived human experience is the starting point for theological exploration rather than doctrine.This book will help practitioners and students of spiritual care in the Christian tradition to reflect more critically on the intersection of spiritual care practice and theology. The book also will challenge pastors, ministers of pastoral care, chaplains, pastoral counselors, spiritually oriented therapists to interrogate and re-interpret traumatic, shame-filled Christian teachings about the atonement so that they, too, can join in God's ongoing and liberating work of salvation.

This volume critically discusses the role empathy plays in different processes of understanding. More precisely, it clarifies empathy's role in interpersonal understanding and appreciating works of literature and art. The volume also includes a section on historical theories of empathy's role in understanding.When it comes to understanding other persons, empathy is typically seen as a process that enables the empathizer to recognize a target person's mental states, a process which is in turn seen as “understanding” this person. This volume, however, explores empathy's role in understanding beyond mere mental state recognition. With contributions on processes of interpersonal understanding and understanding of literature and art, it provides readers with an overview over both differences and similarities regarding empathy's epistemic role in two rather different areas. Since important roots of the debate about empathic understanding lie at the end of the nineteenth and the beginning of the twentieth century, the historical section of the volume focusses specifically on this period.Empathy's Role in Understanding Persons, Literature, and Art will appeal to scholars and advanced students working in the philosophy of mind, epistemology, aesthetics and the history of philosophy, as well as in literary studies and art history.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Elena Pulcini (1950–2021), an internationally renowned philosopher of care, was at the forefront of thinking and creating a new ethical framework to respond efficaciously to problems that affect individuals at a global level. This translation of Pulcini's last work addresses perhaps the two fundamental questions for our times—namely,'Why care for others when we are not bound by personal relationships?'and'Why commit to justice even when it does not personally affect us?'By focusing on passions such as indignation, fear, compassion, resentment, and love, Pulcini offers an alternative ethical perspective in which justice and care intertwine to supplement and balance each other. Together, care and justice are proven capable of addressing the challenge of the'other,'distant in space (the outsider, the marginalized, and the migrant) and time (future generations). In the end, Pulcini proposes a form of moral education that nurtures and develops desirable moral sentiments for a more just world at the interpersonal, social, political, economic, and environmental levels, thereby providing an alternative social, global model to current individual-focused, rights-based, purely rationalist ethical systems.

Thoughtfully addressing students'varying needs and perspectives in a meaningful way is challenging. By intentionally incorporating best practices, educators learn to facilitate honest dialogue, cultivate inclusion, build trust, and form a sense of emotional safety for students. Using field-tested, research-backed activities, Gloria L. Canada provides strategies, personal stories, and lessons learned to help educators create a compassionate, empathetic school culture. This book will help K–12 administrators, teacher leaders, and counselors: Transition the professional learning lessons into lessons or activities educators can use with students Address the importance of building connections with students to foster a sense of trust and safety Examine the various roles educators play and ways they are called on to step up to build student rapport Gain explicit directions and materials lists for facilitating activities that focus on bringing compassion to the forefront Learn the challenges that high-mobility students face and the ways educators can be mindful of and address those unique challenges Contents: Introduction Chapter 1: Acknowledging Trauma Chapter 2: Creating Connections Chapter 3: Accepting Others Chapter 4: Considering Our Roles Chapter 5: Helping High-Mobility Students Chapter 6: Increasing Caregiver Engagement Conclusion References and Resources Index

Empathy (Einfühlung)—as a crucial concept for understanding ourselves, others, and communities—was a central topic of interest in the first half of the twentieth century amongst philosophers and in the emerging sciences of psychology and sociology. Edith Stein's dissertation and inaugural publication, On the Problem of Empathy, introduces her unique take on empathy, embodiment, phenomenology, and intersubjectivity. Her immersion in phenomenology and her intimate familiarity with the psychology and sociology of her day make it a challenge for contemporary readers to understand. This companion provides a guide to Stein's first philosophical masterpiece. The opening essays, including a contribution from Íngrid Vendrell Ferran, indicate the most important influences on Stein's thought circa 1917, the structure and method of her argument, the place of this work in her oeuvre, its historical significance, and its relevance for contemporary philosophical discussions. Timothy Burns then provides a clear and detailed summary of each section of Empathy, elucidating the argument that weaves through this classic of philosophical thought.

This book investigates how a study of Shakespeare's plays may enhance empathy in doctors, nurses, and other healthcare professionals. Addressing the widely perceived empathy gap in teaching and medical practice that emerged after the Covid-19 pandemic, the book presents a new study into the psychosocial elements of human interactions. It offers invaluable insights into how students and practitioners may be supported in dealing appropriately with their emotions as well as with those of their patients, thereby facilitating more humane medical care. Fostering an empathic patient-doctor relationship, the author explores the emotional, cognitive and moral dimensions of care and describes how Shakespeare studies can be realistically incorporated into the medical curriculum through group reflections, workshops and special study modules.

Difficult Empathy takes up the question of empathy as fundamentally a rhetorical concern, focusing on the ways we encounter and understand one another in what we read and write, hear and say. The book centres around the argument that empathy as a rhetorical event occurs not simply in the minds of individuals but as a product of the rhetorical situations, practices, cultures, and values in which we engage. Rather than identifying empathy as a cure-all, or jettisoning the concept altogether, the author acknowledges empathy's potential as well as its limitations by focusing on what makes empathy a hard and ultimately worthwhile practice. This nuanced and original study will interest scholars working at the intersection of rhetoric and composition with empathy, as well as those studying empathy in fields such as critical and cultural theory, politics, media analysis, social psychology, and the cognitive humanities.

This book represents a unique indispensable reflection on the interconnection between empathy and ethics. To what extent is it right to be empathetic? Can empathy be unethical? Or is there an ethical obligation to be empathetic? Do we educate our citizens and train our professionals to use the right form of empathy?Phenomenological ethics is a relatively new approach to ethics whose emphasis is put on the description of the lived-experience and the ethical phenomenon. The essays offer phenomenological descriptions of the thorny problem pertaining to the interconnection of empathy and ethics essential for professionals and scholars of different fields, such as philosophy, psychiatry, health science, psychology, and sociology.Contributors: Michael Agostinelli Jr., Elodie Boublil, Francesca Brencio, Manuel Camassa, Scott D. Churchill, Nicolas de Warren, Craig Derksen, John J. Drummond, Íngrid Vendrell Ferran, Jannik M. Hansen, Simon Høffding, Joel Krueger, Carlos Lobo, Esteban Marín-Ávila, Alexander Montes, Dermot Moran, Henning Nörenberg, Tone Roald, Eva Schwarz, Andrea Staiti, Joona Taipale, Stefano Vincini, Maren Wehrle, Dan Zahavi

Empathy has never been more important, yet we're living in an era of a massive empathy deficit. At the same time, workplace culture has changed dramatically. Leaders, who have already been stretched to the limit, are now being called on to create and nurture genuine connection, psychological safety, and well-being across their organizations--all while adapting to the values of a new generation that won't compromise on diversity, equity, and inclusion.As this book shows, human beings are wired to care, and we can become more empathic with practice. Empathy increases dopamine, reduces stress, boosts self-esteem, heightens the immune system, and enriches our relationships. Empathy also improves business key performance indicators. This means that leveraging empathy on purpose can lead to better health, happier and more productive workplaces, and a more meaningful life. That's why empathy is our superpower.Through inspiring stories; interviews with experts, including business leaders, neuroscientists, activists, social entrepreneurs, and spiritual leaders; a new model rooted in positive psychology and coaching; and self-development exercises at the end of each chapter, Purposeful Empathy offers wisdom and practical advice to foster personal, organizational, and social transformation.

In The Other Side of Empathy, Jade E. Davis contests the value of empathy as an affective or critical tool. Whether focusing on technology, colonialism, or racism, she shows how empathy can obscure relationships of dominance, control, submission, and victimization, arguing that these histories taint the whole concept of empathy. Drawing on digital archives of photographs, memoirs, newspapers, interviews, and advertisements regarding nineteenth-century ethnographic museums and human zoos, Davis shows how empathetic responses erase culpabilities from those institutions that commodify difference. She also contends that empathy's mediation through digital technology cannot lead to more ethical actions, as technology only connects representations of people rather than the people themselves. In empathy's place, Davis proposes mutual recognition as a way to see and experience others beyond colonial modes of empathy. Davis illustrates that moving beyond empathy allows for a more nuanced understanding of the colonial past and its ongoing impact while providing for a more meaningful affective engagement with the world.

This book examines the concept of empathy in sociological and neuroscientific discourses using innovative perspectives from sociology and social neuroscience. Through a transdisciplinary approach, the author delves into the history of empathy and its social, cultural and semantic changes, and then reviews the conception of empathy in neuroscientific discourse.Distancing itself from the traditional neuroscientific literature of biological universalism, this volume offers an innovative perspective on empathy. It also opens a new avenue for neurosociology, which is presented as the discipline that can emphasize all the cultural and emotional aspects that govern empathy. Key themes addressed in the text are: empathy in all its meanings, from Hume to TenHouten; neurosociology as one possible avenue for embracing the cultural and neuroscientific aspects of empathy; and empirical research. A valuable resource for sociology students and academics in the field of empathy and neurosociology, this book is also of interest to those studying sociological thought, and social neuroscience.

Advances in Contemplative Psychotherapy offers mental health professionals of all disciplines and orientations the most comprehensive and rigorous introduction to the art of integrating contemplative psychology, ethics, and practices, including mindfulness, compassion, and embodiment techniques. It brings together clinicians, scholars, and thought leaders of unprecedented caliber, featuring some of the most eminent pioneers in the rapidly growing field of contemplative psychotherapy.The new edition offers an expanded array of effective contemplative interventions, contemplative psychotherapies, and contemplative approaches to clinical practice. New chapters discuss how contemplative work can effect positive psychosocial change at the personal, interpersonal, and collective levels to address racial, gender, and other forms of systemic oppression. The new edition also explores the cross-cultural nuances in the integration of Buddhist psychology and healing practices by Western researchers and clinicians and includes the voices of leading Tibetan doctors. Advances in Contemplative Psychotherapy offers a profound and synoptic overview of one of psychotherapy's most intriguing and promising fields.

Remote working is here to stay. But 65% of remote workers say they feel isolated, and many managers struggle to know how to support them. In Your Resource is Human award-winning marketer and global remote business leader Melissa Romo explores the five unspoken remote work emotions, and identifies the five remote-ready leadership behaviors that can help all teams, large or small, rise above the sometimes emotional undertow of working apart. This book aims to give remote leaders the counsel and courage to embrace empathy, adapt their communication and inspire optimism that will drive culture, build connection and help their people do their best work. Melissa Romo has more than 20 years'experience as a business leader for FTSE 100 and Fortune 500 companies around the world and has spent more than a decade building, leading and working in globally dispersed teams. She earned an MBA from the Yale School of Management, where she studied organizational behavior and leadership, has been recognized as a marketing and advertising industry “40 Over 40,” and is a regular speaker on communication, content and community for business events around the world. https://www.melissaromoauthor.com/

The 28th Governor General's most personal and timely book to date: a passionate and practical guide for turning empathy into action.As the world stumbles through the most severe pandemic of the last century, threatened by teetering economies, torn by political division, separated by unequal access to resources, and wrestling with issues as diverse as racism, gender, cybercrime, and climate change, the nations that best adapt and prosper are those in which empathy is fully alive and widely active. Written for a post-pandemic world, Empathy is a book about learning to be empathetic and then turning that empathy into action. Based on the personal experiences of author David Johnston, the book explores how awakening to the transformative power of listening and caring permanently changes individuals, families, communities, and nations. A how-to manual for a world craving kindness, Empathy offers proof of the inherent goodness of people, and shows how exercising the instinct for kindness creates societies that are both smart and caring. Through poignant stories and crisp observations, David contends that “Everyone has power over some things that other people don't. When they learn ways to turn that power into action, they change the future dramatically.” With clear and practical focus, Empathy looks at a host of issues that demand our attention, from education and immigration, to healthcare, the law, policing, business ethics, and criminal justice. In each of these areas, Johnston highlights the deeper understandings that have arisen during the COVID-19 crisis, with sharp emphasis on the positive and negative lessons now in crisp focus. Convinced that empathy is the fastest route to peace and progress in all their forms, David ends each short chapter with a set of practical steps the reader can take to make the world better, one deliberate action at a time.

This book explores the newly founded Empathic Movement. The movement began in 2020, when noted artists were called upon by Menotti Lerro to sign the Empathic Manifesto, bringing their individual expressions of the “arts” together in a less individualistic way. They then started to help create a new cultural pole in southern Italy, giving life to the Contemporary Arts Centre, which founded the Poetry Village, the Village of Aphorisms, and the Cilento Poetry Prize, and shone light on a new cultural territory. The book argues that the decentralization of culture gives voice to the silent masses, especially the peasant voices in the mountains, with a particular emphasis on intense and genuine emotion and feelings shared with others through the arts, rejecting individualism, social exclusion, and excessive competition between artists. The symbolic myth of the movement is called Unus: a semi-unknown god representing the Total Artist who was killed, torn to pieces, and thrown into the Alento river by his brothers, leading to the old separation of the arts.

An Inc. Non-Obvious Book Awards Best Book of 2023 Heal yourself to heal the world: The Power of Empathy is an informative and inspirational guide to building a better world through compassion, connection, and curiosity.With this thirty-day approach, you can develop your empathy skills as tools for self-love and empowerment. Empathy expert and entrepreneur Michael Tennant weaves together scholarly research with his personal journey of loss, substance use, anxiety, and depression to explore how empathy can benefit both our inner lives and our larger community.Filled with heartfelt personal stories, techniques for mindfulness, and engaging journaling prompts, this book grounds the abstract concept of empathy with an actionable and intersectional framework. Learn to compassionately support, courageously confront, gracefully model, effectively resolve, and masterfully connect—all through the power of empathy!VITAL AND TIMELY: For everyone looking to reconnect and build bridges in response to the stressful and traumatic events of our modern times, this book provides an encouraging, conversational, and accessible introduction to the basics and benefits of empathy. Psychologists, social justice activists, and business leaders alike have found empathy to be an important tool in strengthening relationships and boosting mental health, morale, and even productivity. INSPIRING EXPERT AUTHOR: In 2018, Michael Tennant launched Actually Curious, a conversation card game that helps people create safe spaces to be vulnerable and share their views on personal issues and current events. The game went viral and sold out immediately, leading to features in the New York Times, Cosmopolitan, Harvard Business Review, Forbes, Goop, Refinery29, and other major media. Tennant has since led talks and workshops on empathy and leadership with top companies and organizations, including NASA, Bumble, Stanford Law School, Johns Hopkins School of Nursing, and the Innocence Project. ACTION-DRIVEN SELF-CARE: This insightful book is a perfect gift for fans of Brené Brown, Alex Elle, Alok Vaid-Menon, Rachel Cargle, Esther Perel, and Brittany Packnett, and other speakers whose values emphasize compassion, vulnerability, and empathy. For anyone who has felt inspired by these speakers'social justice and relationship content and is hungry for more resources, this thirty-day guidebook offers an inclusive perspective that will help transform these values into a consistent day-to-day practice.Perfect for:Anyone interested in developing healing and self-care practicesMental health and wellness enthusiasts looking for new approachesActivists, community organizers, and compassionate connectorsBusiness leaders, managers, and nonprofit professionalsBlack men and other BIPOC interested in self-improvementPeople on a journey of recovery from grief, addiction, anxiety, or depressionAnyone looking to strengthen their relationships with family members or friendsReaders of psychology and self-help books like Think Again and Set Boundaries, Find PeaceFans of Alex Elle, Alok Vaid-Menon, Rachel Cargle, Brittany Packnett, Yung Pueblo, and the Nap MinistryFans of the Actually Curious decks and other conversational card games like We're Not Really Strangers and Esther Perel's Where Should We Begin

As humans, we embrace our individuality, yet we chase the comfort and sense of purpose that comes from being part of a group. Especially timely given our polarized world, Chasing We-ness examines how social media, AI, new leadership styles, and other modern developments affect our state of we-ness. It illuminates how our contemporary identities find expression in both progressive and conservative social movements that foster a sense of we-ness. Embracing the reality that'we're all in this together,'the book interrogates our efforts to achieve a state of we-ness that rejects hate, social injustice, and autocratic agendas in the twenty-first century. This book explores why, how, and with what effect we build we-ness into our lives in both healthy and destructive ways. William Marsiglio draws on his expertise as a leading sociologist to explore the motivational forces that inspire a sense of group belonging in intimate groups, civic organizations, thought communities, sports and leisure activities, and work. Promoting initiatives that cultivate mindfulness, empathy, altruism, and leadership, Chasing We-ness proposes essential life skills to empower us, reduce social divisions, strengthen the social fabric, and uplift our spirits as global citizens.

Empathic leadership has become popular across industries including the challenging domain of elite sport. This book draws on the author's relevant research and experience and incorporates the words of leaders of teams to help to explain how empathy can help leaders to be successful in their work.Seven aspects of empathy are described in detail, each illustrated with fascinating stories from male and female head coaches of teams competing at the highest levels of nine different team sports. The result is an authentic portrayal of what it takes to become an empathic leader. Exploring the philosophies and practices of empathic leadership, attention is paid to a range of important factors within leadership, including relationship management, building trust, and establishing a strong line of communication. This book also focuses on the importance of self-empathy as a starting point of empathic leadership, providing readers with the ways to understand their own emotions and deep thoughts, and how they impact their leadership approach. Through this model, the author demonstrates how applying empathy in both work and life will enhance wellbeing, bring people together, and make leaders more influential and popular.This book will be of interest to coaches in sport, training organisations including national governing bodies, recruiters, leaders across all industries, and anyone interested in the role of empathy in professional relationships.

Due to its potential transformative nature, empathy has increasingly received attention in business, psychology, neuroscience, education, medicine, social sciences and design, to mention only a few. During the last two decades, discussions about the role of empathy in design and creative research and practice have developed, with empathy perceived as a key instrument in human-centred design and design thinking. This book revisits the powerful concept of empathy in the new post-pandemic era in which ubiquitous digitalisation presents challenges to retaining human-centredness when developing products and services.The book presents a practical four-step approach to the challenges presented concerning how organisations can turn from merely feeling empathy with or for people, to actions of empathy and compassion that can be implemented with and by communities. A wide range of organisations and organisational settings can benefit from the presented case studies and research methods. Through them, the book explores how to discover, share and act with empathy and compassion in the new digitally driven post-pandemic era to innovate across a wide range of organisations, including for-profit and not-for-profit businesses and those in the public and third sectors.This edited volume will appeal to global researchers in the fields of product and service design and digital, social innovation, as well those interested in organisational development. The practical, interdisciplinary nature of the book and innovative four-step approach will also appeal to upper-level students.

Empathy has received much attention in recent years, being touted by some as a cure for what ails our society but considered by others to be a source of trouble. One reason for the very different assessments is that'empathy'has been used to refer to different psychological phenomena. For some scholars and researchers, empathy refers to feeling as another feels. Others think of empathy as feeling for, not feeling as, another. When the other is in need, feeling for him or her has been called'empathic concern.'This book provides an evidence-based review of developments in our understanding of empathic concern over the past five decades, clarifying what empathic concern is (and isn't), where it comes from, what its forms are, its motivational consequences, and its importance in interpersonal and intergroup relations. Rather than lauding empathic concern as a panacea or castigating it as a problem, the evidence supports a more nuanced view: Empathic concern has benefits but also liabilities, and its benefits can be realized only if we recognize and address its liabilities. The evidence-based review also points to needed next steps in research on the nature and function of empathic concern-and on its use in interventions to increase sensitive response to the needs of others near and far.

In Go Together, workplace positivity expert Shola Richards suggests replacing divisiveness and incivility with a commitment to living, working, and leading together to positively change the world. Go Together begins with the story of an impactful keynote speech Richards gave at a conference on workplace civility and a powerful concept: Ubuntu. A transcendent African philosophy, Ubuntu represent the power of human connectedness, compassion, kindness, and togetherness. It was the central theme of his speech on that day, and it also serves as the central theme of this book. He hopes that it becomes a rallying cry on his journey. Among the subjects that Richards covers are developing empathy through curiosity; the beliefs that destroy connection (and what to do about them); the eight keys to Ubuntu at work; four ways you can cultivate more warmth as a leader; resilience and digging deep to keep moving forward; standing up to bigotry, hate, and intolerance; and more. Richards writes, “The only thing that is required of us to stop the recurring pattern of the painful lessons of the past is to commit to go together from this point forward.”

Empower and Inspire Human Potential In the decade before the Covid-19 pandemic, change was coming so quickly and across so many vectors that most business leaders – so busy tackling one new challenge after another - missed the trendlines that would collide in the early months of 2020 and forever change their workforce and how they lead it for generations to come. In The Empathy Advantage: Leading the Empowered Workforce, Heather E. McGowan and Chris Shipley team up again to deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in a sequel to their successful book The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy. In this book, you will learn about the five interlocking trends that brought us the empowered workforce: The Great Resignation, the Great Refusal, the Great Reshuffle, the Great Retirement, and the Great Relocation collectively delivered the Great Reset. These trends, building for a decade prior to the pandemic, saw employees leading jobs; restructuring where and how they work, accelerating retirement, and reordering the role of work in their lives. The Empathy Advantage offers advice on how to lead a complex, diverse, and multi-generational workforce to out-perform your competition. This book will inspire you to: Rethink Your Workforce: You'll gain new insights into today's empowered workforce and how best to tap their intrinsic motivations. Rethink Your Organization: You'll learn how to reorganize work to become resilient in continuous change. Rethink Your Leadership: You'll discover superpowers and unleash your Empath Advantage. Whether you are a seasoned executive or an emerging leader, The Empathy Advantage: Leading the Empowered Workforce speaks to those who are ready to embrace a more influential and engaging form of leadership, and will earn a place in the libraries of anyone with responsibility for recruiting, engaging, leading and retaining the next generation of workers.

Empaths are highly sensitive and feel other people's energies and emotions as if they were their own. Uniquely intuitive and hyper-perceptive, empaths are also more sensitive to collective energy, the energy of spaces, and in some cases even physical stimuli like noise. Interacting with the world so intimately is a blessing, yet it also means your relationship strategies as an empath—not just regarding romantic love, but in all areas—must be navigated thoughtfully. Romantic partners, friends, coworkers, and family members all present opportunities for uncommonly close connections, though empaths might fall into rescuing, codependency, or people-pleasing as unhealthy relationship coping skills. Instead, learn to: • More mindfully choose between feeling with others or staying in your own energy and emotions. • Support loved ones from a place of healthy detachment and discernment. • Be more assertive about getting your needs and desires met. • Protect and nourish your sensitive system. • Understand and maximize your intuition. • Nurture your relationships to create more healing intimacy. • Engage with collective energy in an empowered way to be of service and live with more purpose. Author and professional intuitive Tanya Carroll Richardson has worked with thousands of empath clients from all over the world. Here she presents a guide to relationships of all kinds with empaths and sensitives specifically in mind, complete with quizzes, interactive exercises, and helpful mantras that make this book a valuable resource for connecting with yourself as well as creating more fulfilling interactions with others.

We will all be patients sooner or later. And when we go to the doctor, when we're hurting, we tend to think in terms of cause and condemnation. We often look for relief not only from physical symptoms but also from our self-blame. We want from our doctors kindness under any of its many names: empathy, caring, compassion, humanity. We look for safety and forgiveness. But we forget that doctors, too, are often in need of forgiveness—from their patients and from themselves. No doctor enters the medical profession expecting to be unkind or to make mistakes, but because of the complexity of our current medical system and because doctors are human, they often find themselves acting much less kindly than they would like to. Drawing on his work as a primary care physician and a behavioral scientist, Michael Stein artfully examines the often conflicting goals of patients and their doctors. In those differences, Stein recognizes that kindness should not be a patient's forbidden or unrealistic expectation. This book leaves us with new knowledge of and insights into what we might hope for, and what might go wrong, or right, in the most intimate clinical moments.

This pioneering collection brings together Suzanne Keen's extensive body of work on empathy and reading, charting the development of narrative empathy as an area of inquiry in its own right and extending cross-disciplinary conversations about empathy evoked by reading. The volume offers a brief overview of the trajectory of research following the 2007 publication of Empathy and the Novel, with empathy understood as a suite of related phenomena as stimulated by representations in narratives. The book is organized around three thematic sections—theories; empathetic readers; and interdisciplinary applications—each preceded by a short framing essay. The volume features excerpts from the author's seminal works on narrative empathy and makes available her harder-to-access contributions. The book brings different strands of the author's research into conversation with existing debates, with the aim of inspiring future interdisciplinary research on narrative empathy. This book will be of interest to students and scholars in such fields as literary studies, cognitive science, emotion studies, affect studies, and applied contexts where empathetic practitioners work.

Over the last few decades and from across a spectrum of centrist political thought, a variety of academic disciplines, and numerous public intellectuals, the claim has been that we need to empathize more with marginalized people as a way to alleviate social inequalities. If we all had more skill with empathy, so the claim goes, we would all be better citizens. But what does it mean to empathize with others? How do we develop this skill? And what does it offer that older models of solidarity don't? Why empathy-and why now?Rereading Empathy takes up these questions, examining the uses to which calls for empathy are put in the face of ever expanding economic and social precarity. The contributors draw on a variety of historical and contemporary literary and cultural archives to illustrate the work that empathy is supposed to enable-and to query alternative models of building collective futures.

Learn to lead others through adversity with the power of human connection. In Leading with Empathy: Understanding the Needs of Today's Workforce, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful roadmap to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers. Finally, the book describes how to transform the way we work by rethinking and reimagining existing processes and innovatively introducing strategic disruption. Leading with Empathy also includes: Stories, anecdotes, and personal musings that grant visibility and validation to the suffering of others Exercises and strategies to reduce stress, anxiety, and improve happiness and positivity Actions that enable leaders to empower people through empathy, collaboration, and communication. An essential read for executives, managers, and business leaders of all types, Leading with Empathy will also earn a place on the bookshelves of military, athletic, and educational leaders who seek to inspire their followers and empower humanity in the face of adversity.

The assertion that empathy is an essential characteristic of equity work in higher education demands educators operate from a place of justice, fairness, and inclusive practice. Empathy is a personal quality that allows educators to consider another's perspective to inform the decision-making process about policy, procedures, program and service design, and teaching pedagogy. Thus, engaging empathy in everyday practice supports the potential to create more equitable and inclusive environments as well as standards for serving a diverse student population. Achieving Equity in Higher Education Using Empathy as a Guiding Principle explores what empathy is, how empathy can be developed, and how empathy can be applied in an educator's practice to achieve equity-mindedness and mitigate inequitable student outcomes in and out of the classroom. The book also argues that self-examination and engaging empathy is a way to thoughtfully examine differences and uphold the values of humanity. Covering topics such as intercultural listening and program development, this reference work is ideal for administrators, practitioners, academicians, scholars, researchers, instructors, and students.

Research demonstrates that even if empathy - the capacity to perceive or share emotions with other beings or objects - is not part of a person's communication skill set, it can be taught. Empathy can, therefore be viewed as an acquired communication skill. Cultivating and practicing the skill of empathy among health care providers enhances the quality of care experienced by their patients which, in turn, can even improve work satisfaction for health care providers.Many communication textbooks or manuals for care giving professions primarily focus on specific communication skills and techniques. Cultivating Empathy takes a different approach; the book sets empathy as the foundation of all therapeutic interactions and teaches the reader to learn the art of empathy by using constructive approaches and research findings from social sciences and neuroscience.In this revised edition. The definition of empathy now incorporates more scientific evidence from the social neuroscience and a discussion of the benefits of positive psychology. The topic of substance use has been incorporated into the original content, with notes emphasizing on barriers to treatment and recommendations for therapeutic modalities that support recovery. The positive and negative effects of social media on empathic capacity are frankly discussed. Chapter Seven is completely new and heightens our understanding of the fact that trauma is prevalent and pervasive in society and has significant negative consequences. The reader is made aware that even though health professionals have frequent contact with people who have a history of violence, many of them are not trained or adequately prepared to discuss trauma with their clients. Therefore, crucial components of a trauma-sensitive practice and trauma-informed approaches are promoted to treat the devastating effects of adversity. There is also a cost to caring for others and being empathetic. That is why Chapter Eight of this book specifically explores the trauma and emotional stress associated with being a caregiver.Cultivating Empathy is perfect for any student or practicing health care professional who has felt that there was an absence of rapport when interacting with clients or patients and their families. Real case narratives, dynamic interactive exercises and simulation techniques are also provided in this text to assist helpers to learn how to be more empathetic. Readers will gain awareness about human and emotional aspects of patient care, which will hopefully make a positive contribution to their professional practice.

Ionbhá or empathy is a core element of wisdom and a universal language of the soul. It brings joy to the everyday, making the unbearable bearable.'We need empathy in schools just as we need empathy in the world right now'- Cillian Murphy, Actor and Patron of the UNESCO Child and Family Research Centre. The wide range of contributions to the publication Ionbhá act like a compass, guiding us on things that really matter in life. Reflections on empathy illuminate its healing properties, vividly opening our eyes to the countless ways in which its power can shape us all. This collection shows that no matter how big or small, empathetic actions have a massive impact. Although we rarely appreciate how these actions affect people and their communities, they often reverberate long after we act. 89 contributors include Michael D. Higgins, Hozier, Tolü Makay, The Edge, Rachael Blackmore, Blindboy Boatclub, Mary Coughlan, Clodagh Finn, Katy Hyland, Imelda May, Brendan O'Connor, Louise O'Neill, Valery Biden Owens and citizens from all walks of life. All royalties from the sale of this book will go directly to delivering the Activating Social Empathy education programme in Irish schools and youth work organisations.

Empathy and Mental Health shows mental health professionals how to employ a deeper understanding of subjective, objective, and interpersonal modalities of empathy in their practice. Chapters are full of case studies and examples that demonstrate empathy's role in challenging and complex encounters, and as each concept and process is introduced, Dr. Clark discusses strategies for responding empathically. The book has a sound theoretical grounding that is informed by extensive material on empathy and empathic understanding from the counseling and psychotherapy literature and related fields of inquiry. Drawing from psychodynamic, existential-humanistic, cognitive behavioral, and other contemporary orientations, this text makes empathy immediately useful and understandable to students and practitioners.

When Barack Obama nominated Sonia Sotomayor to the US Supreme Court, his comments that a judge should have'the heart, the empathy, to recognize what it's like to be a young teenage mom, the empathy to understand what it's like to be poor or African-American or gay, disabled, or old'caused a furor. Objective, reasoned, and impartial judgment were to be replaced by partiality, sentiment, and bias, critics feared. This concern about empathy has since been voiced not just by conservative critics, but by academics and public figures. In The Space Between, Heidi Maibom combines results from philosophy, psychology, and neuroscience to argue that rather than making us more biased or partial, empathy makes us more impartial and more objective. The problem is that we don't see the world objectively in the first place, Maibom explains. We see it in terms of how we are placed in it: as an extension of our interests, capabilities, and relationships. This is a perspective and it determines what we pay attention to, how we interpret events, and what matters to us individually. It is not private, however. By means of the imagination, Maibom contends, we can place ourselves in another person's web interests, capabilities, and relationships and, viewing the world from there, experience a new way of interpreting and valuing what happens. This broadens and deepens our understanding of others and the world around us. It also helps us understand the greater reality of who we are ourselves. Maibom's book weaves together results from philosophy, psychology, and neuroscience to provide a positive up-to-date view of what it really means to take another person's perspective, and how empathy, rather than being the enemy of objectivity, is the foundation of it.

Harness Your Digital Empathy and Learn Skills to Be a Better Boss, Employee, and Colleague in a Virtual or Hybrid Office How do you manage a poor performer over Zoom? How do you casually deliver positive feedback via Slack? What's the most professional use of a gif? Two things are certain with the shift in office structure: First, we will never go back to “the way things were.” Second, we all must learn to live in a virtual workplace. If we are managers, that means we also need to know how to communicate with, motivate, and coach virtual teams. In the words of Dale Carnegie, how do you “win friends and influence people” in a virtual office? In face-to-face interactions, humans have thousands of indicators to tell them what the other party is thinking and how they are reacting. Resorting to purely digital communication obliterates these clues, stopping us from reading the subtle body language we've evolved to use in all interactions to become better leaders, kinder managers, and more effective cogs in the corporate machine.How to Win Friends and Manage Remotely shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets, including why expressing empathy is the most important factor in managing and working with others—all mapped to a new virtual-first office. This book is a handbook—a step-by-step guide to common interactions in the workplace using eight classic management examples: from digitizing your onboarding journey to helping new recruits and delivering useful feedback over video conference. Combining academic research and personal experiences across various companies, roles, and countries, author McKenna Sweazey presents a road map to get us through the WFH (work from home) quagmire and help us all be more aware of others'perspectives in this brave new world.

This book, by one of world's most innovative business scholars and a pioneering philosopher of Edmund Husserl, creatively applies insights from neuroscience, philosophy of experience called “phenomenology” to highly successful and intuitive method of business management. Based on phenomenological insights, they argue that empathy and intuition are as central, if not more, to the success of business innovation or strategy as an objective and analytic approach to business thinking and practice. To clarify how intuition works and why it is so essential, this book delves into the mechanism of empathy and human consciousness and how to take advantage of it for business practice. By incorporating new understandings from neuroscience and AI research, they proposes an organizational structure and a way of strategizing to embrace human innovation in its full complexity to lead business scholars, managers, and entrepreneurs to their own success in business.

This book shows the contribution that empathy can and should make to the proper conduct of war. US Army doctrine identifies empathy as an essential trait in soldiers; despite this endorsement of senior leaders, empathy's role in the military profession remains obscure. The notion of soldiers empathetically considering others, especially enemies, strikes many as counter to the nature of soldiering. Additionally, confusion caused by differing definitions of empathy often leads to its complete dismissal. This work clarifies the concept by considering recent philosophical, psychological, and neuroscientific research, and demonstrates the relevance of empathy to the tactical and strategic demands of war. Empathy amplifies soldiers'understanding of human actors in an operational environment, enables soldiers'critical and creative thinking, and improves their overall intentions, planning, and assessments of a war's progress. While empathy can make soldiers more susceptible to the psychic wound of moral injury, it also helps prevent and overcome this injury. Instead of dismissing it, soldiers should assimilate empathy into their moral frameworks. This book will be of much interest to students of the ethics of war, psychology, and military studies generally.

Anyone reading comments in online spaces is often confronted with a collective cultural loss of empathy. This profound loss is directly related to the inability to imagine the life and circumstances of the other. Our malnourished capacity for empathy is connected to an equally malnourished imagination. In order to truly love and welcome others, we need to exercise our imaginations, to see our neighbors more as God sees them than as confined by our own inadequate and ungracious labels. We need stories that can convict us about our own sins of omission or commission, enabling us to see the beautiful, complex world of our neighbors as we look beyond ourselves.In this book, Mary McCampbell looks at how narrative art--whether literature, film, television, or popular music--expands our imaginations and, in so doing, emboldens our ability to love our neighbors as ourselves. The prophetic artists in these pages--Graham Greene, Toni Morrison, and Flannery O'Connor among them--show through the form and content of their narrative craft that in order to love, we must be able to effectively imagine the lives of others. But even though we have these rich opportunities to grow emotionally and spiritually, we have been culturally trained as consumers to treat our practice of reading, watching, and listening as mere acts of consumption.McCampbell instead insists that truly engaging with artists who have the prophetic capacity to create art that wakes us up can jolt us from our typically self-concerned spiritual stupors. She focuses on narrative art as a means of embodiment and an invitation to participation, hospitality, and empathy. Reading, seeing, or listening to the story of someone seemingly different from us can awaken us to the very real spiritual similarities between human beings. The intentionality that it takes to surrender a bit of our own default self-centeredness is an act of spiritual formation. Imagining Our Neighbors as Ourselves presents a journey through initial self-reflection to a richer, more compassionate look outward, as narrative empowers us to exercise our imaginations for the sake of expanding our capacity for empathy.

This volume highlights the complex relations between empathy, individualizing and groupish moral intuitions, (anticipated) moral emotions, and moral judgment. It is rooted in the notion that human moral systems were not immune to evolutionary processes and thus shaped by biological and cultural evolutionary forces (e.g. natural selection, genetic drift, mutation, sexual selection, cultural mutation, ecological selection pressures, etc.). This edition proposes a conceptual model of both distal and proximal variables to integrate insights from Moral Foundations Theory with theorizing on commitment strategies by linking empathy and moral intuitions to moral emotions (guilt, anger, disgust), and moral judgment in the context of distinct moral violations. The proposed model is tested using data from a convenience sample of young adults in Belgium, who responded to written hypothetical scenarios in a large-scale online survey. This volume is ideal for moral theory researchers in criminology, psychology, and related disciplines

Our contemporary moment is rife with injustices and crises: environmental disasters, climate change, racial divides, political divides, sexual misconduct, and high unemployment and debt rates, amongst other urgent challenges. While it is important to recognize these problems and call for change, we can also learn from caring initiatives that foster new ways of living, based in relationality, respect, and mutual support. How to Care More offers a definition of care based in relational action, highlighting care as an umbrella concept that can catalyze personal and social change. Each chapter provides an overview of one skill to practice caring more, including listening, consent, collaboration, and cultivating inclusion, love, and resilience that will enhance personal wellbeing and relationships with others, reducing conflict in our families, workplaces, and communities. With definitions of key terms and hands-on activities, How to Care More offers thought-provoking discussion and powerful examples of small-scale action and community building that can have a big impact, empowering readers to work towards positive social change.

Many descriptions of empathy revolve around sharing in and understanding another person's emotions. One separate person gains access to the emotional world of another. An entire worldview holds up this idea. It is individualistic and affirms the possibility of access to other people's “inner world.” Can we really see inside another, though? And are we discrete, separate selves? How can we best grapple with these questions in the field of music therapy? In response, this book offers four empathy pathways. Two are situated in a constituent approach (that prioritises discrete individuals who then enter into relationships with one another) and two are located in relational approaches (that acknowledge the foundational reality of relationships themselves). By understanding empathy more fully, music therapists, teachers and researchers can engage in ways that are congruent with diverse worldviews and ways of being. Examples used in the book are from active and receptive music therapyapproaches as well as from community and clinical contexts, so as to provide clear links to practice. This book will be a valuable resource for academics and postgraduate students within music therapy and allied fields including art therapy, drama therapy, dance/movement therapy, psychology, counselling, occupational therapy and social development studies.

This book provides a framework for designing behavioural systems in schools that recognize empathy as its core driver. It presents a systemic discourse on introducing steps in schools to promote inclusivity and acceptance.The book analyses how empathy can be integrated into every aspect of school education. It focuses on the role of schools in nurturing compassion in young children and providing a positive psychological atmosphere for them. The author outlines the concept of empathy and its application to organizations in general and its specific application within school systems. Drawing from theoretical and empirical literature, the book examines the designs for holistic empathy-driven learning, highlighting its role in fostering social integration and developing social and emotional skills in students of diverse backgrounds. This book will be of interest to students, teachers and researchers of education, organizational psychology, organizational behaviour and child psychology. It will also be useful for educationalists, schoolteachers, school management professionals, heads of schools and parents.

As machines are trained to “think,” many tasks that previously required human intelligence are becoming automated through artificial intelligence. However, it is more difficult to automate emotional intelligence, and this is where the human worker's competitive advantage over machines currently lies. This book explores the impact of AI on everyday life, looking into workers'adaptation to these changes, the ways in which managers can change the nature of jobs in light of AI developments, and the potential for humans and AI to continue working together. The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the “Feeling Economy,” in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence. This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading.

Originally published in 1985, this book sought to thoroughly examine and better understand a dimension of interpersonal relations which at the time had often proven elusive, confusing, and quite difficult to operationalize. Empathy had been diversely defined, hard to measure, often resistant to change, yet emerged as a singularly important influence in human interaction. The Editors lengthy effort to better understand its nature, consequences and alteration was not an easy journey, yet was a rewarding one. This book presents the fruits of their journey, and thus they hoped the reader would feel equally rewarded.The several diverse definitions of empathy are sequentially presented and examined in Chapter 1, in an effort to begin this book with a shared understanding of the major historical and contemporary meanings of the construct. The Editors conclude this initial chapter by subscribing themselves to a particular components definition of empathy, a definition they predict will prove particularly useful in enhancing future understanding, investigation, and application of empathic behaviour. This components definition, therefore, substantially influences and shapes much of the content of the rest of the book.

This new second edition of Attunement in Expressive Arts Therapy: Toward an Understanding of Embodied Empathy has been extensively revised. The book addresses how the arts can be applied therapeutically for mental, emotional and spiritual health. The therapeutic practices offer expanded ways of being attuned to emotional states and life conditions with individuals, relationships, groups, and communities. Specific topics include: the contexts of attunement in the arts and therapy, tuning in to embodied creative intelligence, attunement and improvisation, rhythm and resonance, and the sense of balance achieved through affective sensory states. Each chapter clearly articulates how to utilize the arts to tune in to self, other, and a larger sacred presence. The poignant stories from the author's 35 years as an artist and therapist allows the reader to experience how the arts have been used throughout history to maintain healthy physical, emotional and spiritual well-being. Spontaneity, heightened sensitivity to inner states, deep connectivity to self and other, and an awareness of energetic and embodied shifts in consciousness are explored. It will be an excellent resource for those interested in learning how to engage with individuals and communities in order to address complex life challenges.

A beautifully illustrated ebook that covers the essential life skills that kids need to know.Discover how you can be the awesome person you want to be with this guide to the life skills kids need to learn. This ebook helps kids to tackle the difficulties they face and will help to prepare them for whatever the future may hold.Life Skills includes practical advice and real-life examples that teach problem solving, how to make good decisions, and excellent communication skills. Kids will learn how to better understand themselves and others, as well as create coping strategies for difficult situations. This ebook is full of engaging activities, such as making your own decision trees, thinking about body language, and putting yourself in someone else's shoes, which will help kids on their journey to becoming active, engaged, and empowered citizens of the world. Life Skills is a handy, helpful ebook that supports kids in developing the critical thinking skills needed in their everyday lives.Developing life skills not only leads to better prospects at school and in a future career, but it also gives young people more confidence to aim for a bright, secure and happy future.

This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead.This book is crucial for every manager or HR representative who shouldn't just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand:Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener.Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don't yet know but hope to learn.Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.