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Brazil has one of the largest herds in the world and is highlighted in global dairy production. To reach the final consumer, milk and dairy products undergoes several stages from milking on farms up to distribution in supermarkets. All these dairy products must be inspected by one of the sanitary authorities at the federal, state or municipal levels, which will supervise the hygiene and sanitation practices used throughout the production chain. However, it is known that nowadays there is sale and consumption of milk and dairy products that were not inspected, putting the population into risks. This study aimed to assess consumers' knowledge about foodborne diseases and the informal consumption of dairy products and posteriorly educating them about the risks of consuming milk and illegal dairy products. We conducted 120 interviews with questions structured in a semi-open questionnaire, verifying the interviewees' knowledge about the consumption of milk and dairy products inspected or not and the diseases transmitted by dairy products. It was observed that 97% (117/120) of people consumed milk and dairy products, 21% (25/120) people preferred to consume informal products directly from the producer and 8% (9/120) stated that they have this preference because consider them as healthier products. Only 9% (11/120) of persons knew the meaning of official inspection seals from federal, state and municipal inspection services (SIF, SIE, SIM), with only 7% (9/120) persons looking for the seal when buying a product. After applying the questionnaire, with the intention of promote health education, a folder was delivered to respondents, containing information on milk contamination, on foodborne diseases and on the importance of inspection of animal origin products. These results demonstrated that improving or adopting educational actions are urgently required on this population, reducing or eliminating the trade and consumption of informal products which can cause risks to public health. [ABSTRACT FROM AUTHOR]