1. Measuring what matters in delivering services to remote-dwelling Indigenous mothers and infants in the Northern Territory, Australia
- Author
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Alice R. Rumbold, Terry Dunbar, Sue Kruske, Malinda Steenkamp, Lesley Barclay, Sarah Bar-Zeev, and Sue Kildea
- Subjects
Service delivery framework ,business.industry ,Rural health ,Public Health, Environmental and Occupational Health ,Participatory action research ,Context (language use) ,Public relations ,Indigenous ,Nursing ,Health care ,Medicine ,Social determinants of health ,Family Practice ,business ,Health care quality - Abstract
In the Northern Territory, 64% of Indigenous births are to remote-dwelling mothers. Delivering high-quality health care in remote areas is challenging, but service improvements, informed by participative action research, are under way. Evaluation of these initiatives requires appropriate indicators. Few of the many existing maternal and infant health indicators are specifically framed for the remote context or exemplify an Indigenous consumer perspective. We aimed to identify an indicator framework with appropriate indicators to demonstrate improvements in health outcomes, determinants of health and health system performance for remote-dwelling mothers and infants from pregnancy to first birthday. Design: We reviewed existing indicators; invited input from experts; investigated existing administrative data collections and examined findings from a record audit, ethnographic work and the evaluation of the Darwin Midwifery Group Practice. Setting: Northern Territory. Process: About 660 potentially relevant indicators were identified. We adapted the Aboriginal and Torres Strait Islander Health Performance Framework and populated the resulting framework with chosen indicators. We chose the indicators best able to monitor the impact of changes to remote service delivery by eliminating duplicated or irrelevant indicators using expert opinion, triangulating data and identifying key issues for remote maternal and infant health service improvements. Lessons learnt: We propose 31 indicators to monitor service delivery to remote-dwelling Indigenous mothers and infants. Our inclusive indicator framework covers the period from pregnancy to the first year of life and includes existing indicators, but also introduces novel ones. We also attempt to highlight an Indigenous consumer. © 2012 The Authors. Australian Journal of Rural Health
- Published
- 2012