1. Design of MARQUIS2: study protocol for a mentored implementation study of an evidence-based toolkit to improve patient safety through medication reconciliation
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Ryan Centafont, Tara Vlasimsky, Magdee Hugais, Lionel Picot-Vierra, Isha John, Karli Edholm, Cristy Singleton, Sara Platt, Amy D'Silva, Nancy Doherty, G. Randy Smith, Mark V. Williams, Tosha B. Wetterneck, Samer Badr, Loredana Diana Berescu, Jennifer Mello, Hina Ahmed, Adonice Khoury, Dwayne Pierce, Brandi Hamilton, Edward Fink, Andrea Nguyen, Nicole Murphy, Julianna Burton, Robert El-Kareh, Jeni Norstrom, Tian Yaw, Scott Kincaid, Lisa Jaser, Robert Pendleton, Jason M. Stein, Robert Osten, Brian Levin, Eric E. Howell, Colleen Shipman, Anuj K. Dalal, Deonni P. Stolldorf, Andrea Forgione, Samson Lee, Luigi Brunetti, Jenna Goldstein, Pamela Proctor, Eddie Eabisa, Sanchita Sen, Chi Zheng, Sarah Bojerek, Anthony Biondo, Brenda Asplund, Amy W. Baughman, Andrea Delrue, Adrian Gonzales, Katarzyna Szablowski, Kimberly Boothe, Mithu Molla, Jenna Swindler, Susan Pickle, Ken Kormorny, Stephanie K. Mueller, Regina Jahrstorfer, Anirudh Sridharan, Christine Roussel, Meghan Mallouk, Marcus Gresham, Catherine Yoon, Corrie Vasilopoulos, Zainulabdeen Al-Jammali, Michelle Murphy, Kyle Koenig, Arif Arifuddowla, Christopher Nyenpan, Margaret Curtin, Loutfi Succari, Sunil Kripalani, Olukemi Akande, Eugene Chu, Shantel Mullin, Andrew Cadorette, Sara John, Jeffrey L. Schnipper, Trina Huynh, Laura Driscoll, Harry Reyes Nieva, John Orav, Amanda S. Mixon, Olugbenga Arole, Hattie Main, Stephanie Rennke, Maribeth Cabie, Paul Sabatini, Eric Tichy, Chadrick Lowther, Stephanie Labonville, Joe Marcus, and Kathryn Ruf
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Evidence-based practice ,Medication history ,Health information technology ,education ,Psychological intervention ,Nursing ,Health informatics ,Health administration ,03 medical and health sciences ,Patient safety ,Study Protocol ,0302 clinical medicine ,Medication Reconciliation ,Library and Information Studies ,Clinical Research ,Medication errors ,Medicine ,Electronic Health Records ,Humans ,MARQUIS2 Site Leaders ,MARQUIS2 Study Group ,030212 general & internal medicine ,Hospital medicine ,Evidence-Based Medicine ,business.industry ,lcsh:Public aspects of medicine ,030503 health policy & services ,Health Policy ,Nursing research ,lcsh:RA1-1270 ,Transitional Care ,Health Services ,Quality Improvement ,3. Good health ,Health Care Surveys ,Public Health and Health Services ,Health Policy & Services ,0305 other medical science ,business ,Transitions in care - Abstract
BackgroundThe first Multi-center Medication Reconciliation Quality Improvement Study (MARQUIS1) demonstrated that implementation of a medication reconciliation best practices toolkit decreased total unintentional medication discrepancies in five hospitals. We sought to implement the MARQUIS toolkit in more diverse hospitals, incorporating lessons learned from MARQUIS1.MethodsMARQUIS2 is a pragmatic, mentored implementation QI study which collected clinical and implementation outcomes. Sites implemented a revised toolkit, which included interventions from these domains: 1) best possible medication history (BPMH)-taking; 2) discharge medication reconciliation and patient/caregiver counseling; 3) identifying and defining clinician roles and responsibilities; 4) risk stratification; 5) health information technology improvements; 6) improved access to medication sources; 7) identification and correction of real-time discrepancies; and, 8) stakeholder engagement. Eight hospitalists mentored the sites via one site visit and monthly phone calls over the 18-month intervention period. Each site’s local QI team assessed opportunities to improve, implemented at least one of the 17 toolkit components, and accessed a variety of resources (e.g. implementation manual, webinars, and workshops). Outcomes to be assessed will include unintentional medication discrepancies per patient.DiscussionA mentored multi-center medication reconciliation QI initiative using a best practices toolkit was successfully implemented across 18 medical centers. The 18 participating sites varied in size, teaching status, location, and electronic health record (EHR) platform.We introduce barriers to implementation and lessons learned from MARQUIS1, such as the importance of utilizing dedicated, trained medication history takers, simple EHR solutions, clarifying roles and responsibilities, and the input of patients and families when improving medication reconciliation.
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- 2019