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The article offers tips on giving feedback without damaging workplace relationship. It advises against delaying the delivery of a feedback and sacrificing the morale of others to spare the feelings of one individual. It also mentions being clear and open about the criticism, preparing for possible scenarios and making oneself available for further discussion to ensure a fair resolution.

The article reports on the importance of employee communication, motivation and relationship between senior management and employees. It is claimed that employees can accept retrenchments if they are explained as part of an honest account of a company's performance. It is noted that stronger relationship between senior management and employees will result to a common interest in attaining organisational success.

A letter to the editor in response to the article "Survival of the trustworthy" in the February 5, 2009 issue is presented.

An interview with Andrew Boal, managing director of the Australia-based Watson Wyatt Australia, is presented. Boal notes that their Communication Rate-of-Return (ROI) Study found that companies in Australia and Canada are better focusing on the customer in their communication programs for managers and other employees. He adds that the study also found that high-performing companies measure the impact of employee communication, and Australian companies have a higher rate of measuring such.

Reports on the new study indicating workers' commitment to their workplace affecting senior leaders' rating in Australia. Percentage of the respondents who felt that senior executives value the workforce as much as they do shareholders and customers; Measurement of the effectiveness of companies' human resource departments in taking care of employees; Failure of the department in the area of training and development programs.