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CEPS Journal 6 (2016) 4, S. 29-49, Problems in vulnerable families are multilayered and include the intersection of physical, psychosocial and other forms of distress. The multidimensional nature of the problems of these families is closely linked to the fact that there are many institutions in the field of education, social welfare, health care and others, in which treatment and support are not satisfactory or adapted to their needs. The article presents the partial results of a large-scale qualitative research study, results that refer to the position of vulnerable families in the context of preschool education. The study examined how vulnerability is experienced by parents of preschool children, how the expert workers in the preschools involved in the study responded to the parents’ vulnerability, and how they cooperated with experts from other services outside the preschool. A qualitative research method was used in the study. Data was collected partly through semi-structured interviews with various expert workers employed in two preschools, as well as with the parents of children in the preschools; the interviews were conducted individually and in focus groups. Using thematic analysis (Braun & Clarke, 2006), we have identified four representative themes: amongst parents, the two recurring themes can be subsumed under the headings “from door to door” and “adaptation/flexibility”, and amongst experts, under the headings “powerlessness/incompetence/lack of information” and “power/innovation/sensitivity”. The study finds that the ability to effectively contend with vulnerability presumes a reconceptualisation of the attitude of institutional preschool education towards the family, including a change in the professional role of preschool teachers. (DIPF/Orig.)

CEPS Journal 6 (2016) 4, S. 11-28, The term “vulnerable families” refers to familial living situations that are considered problematic, with a particular need for socially responsible, professionally provided support. This means of categorising families is extremely ambivalent, indicating not only a need for society to support forms of family life and family achievements, but also a particular need to protect children growing up within the family. It also has implications for an understanding of interventions geared to the riskiness of family living situations and their standardisation, an understanding that risks losing sight of families’ variety and individual peculiarities. Families in need of support have a fundamental right for their individuality and parenthood to be recognised. A detailed case analysis of a social worker who is working with a family in which a child’s wellbeing is at risk shows how transferring standardising ideas about the family can damage that basic right. The article thus calls for the category of vulnerability to be applied to families with reflection on the specific case and on implicit normative leanings. (DIPF/Orig.)

CEPS Journal 3 (2013) 2, S. 119-134, The contribution introduces the present situation and the basic challenges of school social work in Austria. Starting with the perception of a developing “knowledge society” (Höhne, 2004), school is seen as a life place at which social subjects and problems occur and are made manifest. The analyses are based in particular on empirical studies by the University of Klagenfurt (Sting & Leitner, 2011) and the University of Graz (Gspurning, Heimgartner, Pieber, & Sing, 2011), which were carried out in school social work facilities of Carinthia and Styria, but they also include Austrian-wide research projects. A methodical view is presented along the main target groups “pupils”, “teachers” and “parents”, and the basic orientations are discussed. The thematic analysis characterizes school social work as a multi-thematic service (e.g., conflicts, love, problems at school, problems of the family) that needs to oppose the reduction to single problem areas such as drug abuse or violence. The structural analyses render visible the meaning of spatial conditions, personnel competence and the social-spatial network. Finally, the possibilities of a lasting implementation of empirical research in school social work are discussed. (DIPF/Orig.)