1. Tools for Communication: Novel Infrastructure to Address Patient-Perceived Gaps in Oncology Care
- Author
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Ronald J. Halbert, Art Small, Anthony Masaquel, Suzanne McMullen, Raya Khoury, Mikele Bunce, Aparna Raj Parikh, Catherine Lai, and Shelagh Szabo
- Subjects
Adult ,Male ,Oncology ,medicine.medical_specialty ,Attitude of Health Personnel ,Health Personnel ,media_common.quotation_subject ,Treatment goals ,03 medical and health sciences ,0302 clinical medicine ,Patient Education as Topic ,Neoplasms ,Surveys and Questionnaires ,Internal medicine ,medicine ,Humans ,Quality (business) ,030212 general & internal medicine ,Aged ,General Environmental Science ,media_common ,Aged, 80 and over ,business.industry ,Communication ,Qualitative interviews ,Conceptual model (computer science) ,Professional-Patient Relations ,Middle Aged ,United States ,030220 oncology & carcinogenesis ,Practice Guidelines as Topic ,General Earth and Planetary Sciences ,Female ,Patient communication ,Thematic analysis ,business ,Healthcare providers ,Patient education - Abstract
Background Healthcare providers (HCPs) and patient communication are integral to high-quality oncology care. The patient and HCP perspectives are needed to identify gaps in care and develop communication tools. . Objectives This study aimed to understand patient- and HCP-perceived elements of and gaps in high-quality care to develop novel communication tools to improve care. . Methods Qualitative interviews were conducted among 16 patients with cancer and 10 HCPs in the United States. Trained interviewers elicited patients' and HCPs' concerns, views, and perceived needs for communication tools. A thematic analysis was used to identify four quality of care domains, depicted in a conceptual model, and two draft communication tools were developed to address identified gaps. . Findings No patients reported previously using a communication tool, and gaps in communication regarding treatment aims and education were evident. Two tools were developed to assess patients' life and treatment goals and the importance of ongoing education.
- Published
- 2017
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