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The article focuses on the European Union (EU) announced 1 trillion euro plan to support the European Green Deal. It mentions that academic libraries providing climate change resources and education, advocating for open access information, modeling green values, creating programs that center on respectful dialogue and deliberation; and also mention a fast-emerging consciousness in librarianship, has motivated the National and University Library (NUL) to educate their users.

The article offers information on the #ThankALibrarian campaign during the 2016 National Library Week at the Duke University Libraries. The campaign aims to recognize the contributions of Duke Library's staff, highlight the ways on how libraries can help the users and increase social media engagement with library users and supporters.

The author reflects on the emotional component of implementing research data management services in libraries. Several factors to negative reaction to data management include lack of funding, lack of time to accommodate change and lack of technological solutions. She explains how the use of active listening skills can help minimize negative emotions during data management consultations with library reference staff and library users.

The article discusses the role of student creativity in increasing satisfaction most effectively. It highlights three Carnegie Mellon University library projects including a lighting installation that has changed the whole look and feel of campus, custom designed and built fin seating, and study tables transformed into whiteboards. It cites the role of listening and responding to student needs and priorities in transforming the academic library experience. It stresses the importance of future student-initiated innovations in pushing student satisfaction higher.

The article describes the case of the Customer Services Group at Newcastle University Library which wanted to develop services that would have positive impact on library users. The group conducted a survey which found that users wanted less noise and distractions while studying. The group then developed a campaign in which regular sweeps would be made on each floor of the library every day during the examination period of May 2010 and staff would check for noise, trailing wires from laptops, litter and unattended belongings.

The article reports on the American Library Association's (ALA) Annual Conference, which was held June 22-28, 2006, in New Orleans, Louisiana. The article focuses on a debate at the Association of College & Research Libraries (ACRL) President's Program, which was attended by more than 650 participants of the ALA conference. The debate focused on programs that seek to improve academic library user's information literacy. The article mentions the outcome of the debate and other ACRL sessions on copyright and licensing as well as students' use of new technologies.

The article discusses the significance of user experience strategy on the effectiveness of an academic library in the U.S. The author featured Brian Matthews, a User Experience Librarian at Georgia Tech, who had studied the needs of a library user and the ways to meet those demands. As part of his job, Matthews initiated projects that are dedicated to point-person assessment and communications such as student laptop usage, modeling the visual identity of the library and an exposition of furniture to get opinions on the possible renovation furnishings.

Informs on the availability of the book 'Teaching the New Library to Today's Users,' edited by Trud E. Jacobson and Helene C. Williams. Background and strategies for teaching academic library use to diverse groups.

The article reports that while more than 99 percent of public libraries in the U.S. offer Internet access, many have not kept up with increasing infrastructure demands, which may have implications for demand at academic libraries. An average of 10.7 public access workstations are owned by public library branches, the article notes. Bandwidth speed has slightly declined, with 62.1 percent of public library branches having connection speeds of greater than 769kbps. Nearly 80 percent of libraries also claim to have insufficient workstations some or all of the day.

The article reports on the participation of the University of North Carolina-Chapel Hill Library and School of Information and Library Science in the Open Content Alliance (OCA). OCA is a group of international organizations that are constructing a permanent archive of digitized text and multimedia materials on the Web. The school is the first from a university to join the alliance, and the library is the first library to contribute manuscript materials. And collections included in the archive are freely available for access and reuse.

The article reports that the 2006 National Survey of Student Engagement will include four items submitted by the Association of College and Research Libraries (ACRL) that are related to library use and information competency. They will appear as experimental items at the end of the survey. The ten new items to be included assess the depth of students' library usage, use of face-to-face or online library instruction, institutions' emphasis on critical thinking, problem solving and evaluation skills and institutions' contribution to students' ability to evaluate quality of information and understanding of ethical use of information.

A Dun and Bradstreet survey of 1,319 two- and four-year institutions finds a 13% increase in spending on information technology in 2004. Internet access is offered in 100% of the college libraries, 40% of the dorms and residence halls, 41% of the student centers, 64% of the classrooms and 94% of the computer labs.