Search

Paper towel usage in western countries ranges from 70 percent to 92 percent of all households, and the towels are a fixture in almost every kitchen. But in Taiwan, use of the product stands at just 42 percent after a decade of marketing campaigns. Following a period of flat growth, Kimberly-Clark was looking to boost paper towel usage in the average Taiwanese household, which still relies on fabric cloths to clean up spills and wipe kitchen surfaces, despite well-documented evidence on the bacterial dangers carried by dishcloths, including salmonella and other food poisoning illnesses. The company hired the marketing communication team at Golin/Harris Taiwan to create new motif designs for paper towels and to formulate an intensive media outreach campaign. In creating the marketing campaign, Kimberly-Clark and Golin/Harris established various objectives including a successful campaign to raise awareness in the media of the need for disposable kitchen towels during Ghost Month. Building on its success in Taiwan, Kimberly-Clark is now in discussions to roll out this program in Hong Kong and China. INSET: GHOST MONTH CUSTOMS DATE BACK THOUSANDS OF YEARS.