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A study is presented which examined work-related stress among dental health professionals in the Western Health and Social Services Board (WHSSB) area in Northern Ireland. The researchers measured burnout, job demands, work engagements and resources, and general psychological health, using questionnaires and statistical analysis. It is suggested that dental health professionals and other dental staff (DCP) are in need of help to prevent burnout.

Objectives: The aim of this study is to determine the level of engagement among dentists, and subsequently, to investigate which dental job resources are positively correlated with engagement. Methods: By stratifying on gender, age, and region, a representative sample of 848 general dental practitioners was drawn at random, plus an extra group of 95 female dentists for gender comparison purposes. Engagement was assessed using the Utrecht Work Engagement Scale (UWES), consisting of three subscales: Vigor, Dedication; and Absorption. Job resources were measured using the Dentists’ Experienced Job Resources Scale (DEJRS). Results: Six hundred and thirty two dentists (67%) responded, 76% male and 25% female. Mean age: 44.6 years (SD = 9.0). Engagement: Dedication and Absorption mean scores were higher among dentists when compared with manual norm scores, based upon a variety of professions, whereas Vigor mean scores were comparable to manual norm scores. Job resources:‘Immediate results / Aesthetics’ and ‘(Long term) Patient results’ showed highest mean scores among all dentists. Gender differences were found on ‘(Long term) Patient results’ and ‘Patient care’. Engagement and job resources: All DEJRS subscales and the full scale showed statistically significant positive correlations (pmcc) with the UWES subscales. Conclusion: Dentists showed relatively high mean scores on an engagement measure when compared with manual norm scores. No gender differences in mean scores were found. Job resources most valued were ‘Immediate results / Aesthetics’. The job resources, ‘Idealism/Pride’ and ‘Patient care’, showed most predictive value with regard to engagement among dentists. In order to prevent burnout, it is recommended to raise dentists’ awareness of the importance to create sufficient time and space for stimulating aspects in their work. [ABSTRACT FROM AUTHOR]

Gorter RC, Freeman R. Dentist–assistant communication style: perceived gender differences in The Netherlands and Northern Ireland. Community Dent Oral Epidemiol 2005; 33: 131–40.© Blackwell Munksgaard, 2005To assess communication style differences with the (female) dental assistant, as perceived by male and female dentists.Data were collected from 216 Dutch (male: 99; female: 117) and 261 Northern Irish (male: 135; female: 126) dentists (overall response rate: 60%). Respondents filled in a self-report questionnaire (one follow-up mailing), with 22 items on staff communication style. Using principal component analysis, four distinguishable factors could be extracted: businesslike leadership style (seven items, Cronbach'sα = 0.87), friendly leadership style (seven items,α = 0.87), professional interacting style (four items,α = 0.83) and gender interacting style (four items,α = 0.83).manovaindicated a main effect for gender [F(8,946) = 10.905,P < 0.001] and for country [F(4,474) =4.197,P = 0.002] on the communication style scales. Male dentists, compared with female colleagues, showed higher mean scores on businesslike leadership style and gender interacting style, whereas female dentists showed higher mean scores on friendly leadership style and professional interacting style. Dutch dentists showed higher mean scores on friendly leadership style and professional interacting style than their Northern Irish colleagues. No interaction effect between gender and country was found. Dentist's age and length of assistant's employment (in years) partly explained differences in means.Male and female dentists perceive their communication with the assistant differently; male dentists tend to be influenced by the gender differences, female dentists by striving for friendliness. Some country differences were found. Increasing influx of young female dentists underlines the relevance of this topic in dental education and for future research. [ABSTRACT FROM AUTHOR]