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There is increasing demand for comprehensive community healthcare that integrates community mental health and primary care services. The Canadian Mental Health Association-Durham Branch provides an example of how the Integrated Health Hub (IHH) Model evolved organically to meet this need. The Framework Method was used to analyze interviews and focus groups with 29 participants. Results reveal five key domains critical to the development of the IHH Model (1) Communication; (2) Hub 'Nuances'; (3) Leadership; (4) Staff; and (5) Challenges. These findings provide insights for other community mental health organizations wishing to provide comprehensive integrated community healthcare services. [ABSTRACT FROM AUTHOR]

The original version of this article unfortunately contained a mistake in the co-author name. The co-author name should be Stephanie Skopyk instead it was published incorrectly as Stephanie Skoypk. [ABSTRACT FROM AUTHOR]