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A population model shows that distrust in e-government services--the belief that the service deliberately sabotages the user's intent--spreads rapidly even when problems affect only a few users. Strategies such as user-focused development and the use of cloud-based services can help mitigate that distrust. [ABSTRACT FROM AUTHOR]

Sharing data via information and communications technology is a fundamental goal of e-government, but data fusion and data mining could reveal sensitive personal information. A proposed cryptographic protocol guarantees citizens' privacy through data aggregation and fosters e-participation in a scalable and interoperable way. The Web extra at http://youtu.be/xTcHNhC3cHw is an audio recording of Computer magazine Editor in Chief Sumi Helal interviewing Constantinos Patsakis about a cryptographic protocol that guarantees citizens privacy through data aggregation and fosters e-participation in a scalable and interoperable way. [ABSTRACT FROM PUBLISHER]

Architectural modules based on dual citizen and government participation platforms provide an economically viable way to implement, standardize, and scale services and information exchange--functions essential to citizens' participation in a smart city democracy. [ABSTRACT FROM PUBLISHER]

Defining their data interoperability maturity level, expanding capabilities, and developing a data portfolio can help guide organizations as they move toward ubiquitous information sharing. [ABSTRACT FROM PUBLISHER]

To address a fragmented European ­e-government landscape, the Interoperability Solutions for Public Administrations (ISA) program has created a model for implementing interoperability solutions across technical, semantic, organizational, and legal levels, to the benefit of EU member states. The Web extra at http://youtu.be/O5myBgxxSfQ is a video showing how ISA fosters interoperability in various layers. This includes a number of initiatives for promoting semantic interoperability in Europe. Using a common metadata vocabulary or Asset Description Metadata Schema (ADMS), relevant assets can be searched and exchanged through the Federation on Joinup. [ABSTRACT FROM PUBLISHER]

As technological advances in data gathering, processing, and management continue, our ability to move from an information society to a "smart" society will increasingly rely on improvements and expansion in technical, organizational, and other aspects of e-government interoperability. The first Web extra at http://youtu.be/sdf8hz7ccbg is a video clip in which guest editor Francisco Falcone expands on the opportunities and challenges of e-government operability. The second Web extra at http://youtu.be/SqJkonPDZHk is a video clip in which guest editor Carlos E. Jiménez speaks in Spanish about the opportunities and challenges of e-government operability. [ABSTRACT FROM PUBLISHER]