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The article presents information on various public access computer software management tools for use in libraries. The Web is very popular with library patrons. As a result, they will attempt to use every available computer for general Web access. Sometimes, these can be computers designated for online catalogs or licensed database use only. Public Web Browser (PWB) from TeamSoftware Solutions controls Web browser sessions. PWB replaces the Internet Explorer interface with an interface that is highly configurable. It allows users to specify sites that can or cannot be accessed via the browser. Running anti-spyware software on a system for the first time can be an enlightening experience. Free anti-spyware software can be downloaded from several sites. Microsoft has developed a patch management tool called Software Update Services. It is used to deploy critical Windows updates throughout the library. Meanwhile, EnvisionWare's PC Reservation software controls patron access to public access computers. It can work to authenticate patrons prior to granting access to computer. It can be configured for use in a patron self-service mode or a staff-managed mode. It even supports making reservations via the Web or telephone.

Discusses the four-year life cycle of most library hardware and software. The lack of support for Windows 95 by Microsoft Corp.; Advantages to upgrading operating systems; The uselessness of some upgrades in library systems software; The decreased cost of hardware and the increased cost of software; The issue of centralized management of software. INSET: A Tip for Handling Public Web Browsers.