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The article presents technical help for librarians on how to make libraries more welcoming to patrons who speak limited or no English. Software support for multiple languages is described for Microsoft, Apple, and Linux operating systems. The author looks at two aspects of languages and Internet use: the capabilities of Internet browsers and how websites display non-Western alphabets. Suggestions are offered on using online translation tools to make library signs and PC browser homepages for different languages. The author notes the value of knowing the library staff's language competencies and keeping up to date with contact information for libraries around the world. The article also includes a list of links to useful resources.

The article reflects on the challenges that the librarians faced with regard to public access computing. It addresses the problems posed by troubleshooting and the lack of workstations. It presents suggestions to enable patrons to use their own wireless computers in libraries. It offers tips on providing more workstations without breaking the library's budget.

Focuses on V-Link/LIB, Veicon Technology Inc.'s Internet access device which was specifically designed for library patrons. Library management provided by V-Link/LIB; Terminals which require little maintenance and provide greater security than other PC-based Internet stations.

Reports on the announcement by Computers By Design Inc. of the first-quarter release of an upgraded version of CybraryN. Description of the public-access control solution; Improvements from the old version; An Educational Discount Program, which is a pricing structure designed to help libraries and schools; Source; Web site.