The article discusses various papers published within the issue including one by David Syme on the difficulties and the imperative for each person to keep pace with changes in technology and another by Susan S. Raines on the lived experience of an online mediator.
The article discusses various papers published within the issue, including one by Melissa Conley Tyler and Susan s. Raines on accreditation of online dispute resolution practitioners and another by Sanjana Hattotuwa on the development of online dispute resolution and its application to regions in Asia that lack telecommunications infrastructure.