1. When good software goes bad
- Subjects
Program errors -- Analysis -- Product defects and recalls -- Standards ,Software -- Product defects and recalls -- Standards ,Computer software industry -- Standards -- Product defects and recalls ,Product quality -- Analysis ,Consumer news and advice ,Software quality ,Help desk services ,Product defect/failure ,Standards ,Product defects and recalls ,Analysis - Abstract
Software problems are not a matter of 'if' but 'when.' Sooner or later you'll find yourself among the estimated eight million consumers per year who get snagged by trouble serious [...]
- Published
- 2003