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Libraries must provide supportive environments and unhindered services to their users to support their academic well-being. A survey of 202 Punjab Agricultural University Library users was conducted to determine users' satisfaction with the library webpage, library resources, infrastructure facilities, and library services. The study found differences in the satisfaction level and awareness of library services and facilities among the undergraduate, graduate, research scholars and faculty users. A compulsory credit-based course exists for postgraduate students only, leaving the other users uninformed about the services and facilities offered by the library. It was discovered that a robust ICT infrastructure is required since most of the users assessed the ICT infrastructure as 'average'. Data collected was analysed using Statistical Package for Social Science (SPSS). [ABSTRACT FROM AUTHOR]

Technology in educational institutions had influenced a lot and even changed the educational process there in. In the mobile age, every system is moving towards mobile-based service wherein everything had become available at the tip of the finger. In response to the call digitisation, Mobile Library Resources Application (MoLiRA) was developed to cater to the needs of the academe in knowledge management and to provide quality service to the students in terms of library services. The study was conducted in one of the schools in Bacolod City, Philippines, with the intention of evaluating its e-service quality level. The result of the study was that the MoLiRA enables the student to search through not only book-related resources but every library resource such as e-books, multimedia storage devices, unpublished researches, and other learning material using their primary gadget such as a smartphone. The study shows that the developed MoLiRA is high in terms of e-service quality level as perceived by the IT experts and students. The users have the ease of accessing the library resource information since the smartphone has become the primary gadget nowadays. The student can easily search resources available in the library which is in line with the course syllabus. Every library user using a smartphone received a notification informing them of the availability of the new library resources. [ABSTRACT FROM AUTHOR]

Major aim of any university library is to support teaching, learning and research activities of its parent institutions, university library must therefore make sure that their resources are fine use of by its users. The study has been conducted to know the available information sources in the Karnataka university library and its usage pattern among the research scholars in different faculties in several Departments of the University. The study shows that how the usage of the information resources changing from print to e-resources and more users are eager to use electronic resources. For this study hypothesis was set and various statistical methods like chi-square test, etc., were used. [ABSTRACT FROM AUTHOR]