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This paper empirically investigates the influence of building fabric, services and occupant related factors on actual energy use of six case study dwellings, located in three new low energy social housing developments in UK, covering a variety of built forms and construction systems (timber frame, hempcrete, steel-frame). Physical monitoring of indoor environment and window-opening is cross-related with building fabric and systems’ performance, and qualitative data gathered through occupant surveys, review of control interfaces and handover guidance, to understand the causes of the gap between modelled and measured energy use. Actual energy use is found to exceed design expectations by a factor of three, questioning the need for whole-house mechanical ventilation heat recovery (MVHR) systems at measured air permeability rates of 6 m³/(h.m²) against the design target of 3 m³/(h.m²). Lack of proper commissioning of MVHR and heating systems, combined with inadequate user comprehension about their operation and control leads to occupant ‘misuse’ wherein systems are de-activated, thereby negatively affecting indoor air quality. This is confounded by occupant factors related to higher demand temperatures, unexpected opening of windows during winters due to under-performance of MVHR combined with habitual behaviours, and over-use of heating systems to compensate for higher than expected air permeability. [ABSTRACT FROM AUTHOR]

• Effects of multi-zone heating systems in residential buildings are assessed. • Data obtained from 336 scenarios in Mediterranean climates are evaluated. • Results are evaluated under economic and energy criteria. This paper explores the effects of multi-zone heating systems in residential buildings in different Mediterranean climates. The aim is to evaluate their potential in residential sectors to provide a general basis from the results (from the energy and economic point of view). In addition, if feasible, a further detailed evaluation of this management strategy for optimising the energy use in residential buildings would also be carried out. To do so, the effects of two different zoning controls in different types of apartment, occupancy patterns, building characteristics and locations in Spain, have been assessed. Different combinations of these parameters have resulted in 336 different scenarios that have been dynamically simulated using Design Builder software. The obtained energy results have been analysed in detail. Moreover, an economic analysis of these results has also been carried out to evaluate the economic feasibility of these systems in residential buildings located in temperate climates. This has been calculated by evaluating the maximum investment that can be assumed in each scenario to achieve different payback periods (namely 10 and 20 years). The results obtained show that these systems could be a cost-effective strategy aimed at reducing the energy consumption in residential buildings, not only in cold climates, such as is shown in the literature (the majority of the studies found are located in the UK and northern countries), but also in more temperate climates, such as that of Spain. Savings of around 20% were obtained in the most usual scenarios in Spain (coherent with results obtained in previous studies in the UK found in the literature), showing that in several cases, the initial investment in zone-controlled systems could be paid off in less than ten years, especially in large apartments and the coldest weather conditions. [ABSTRACT FROM AUTHOR]