Search

Employee engagement remains a growing interest in the academic research literature and especially in the practitioner-industry mainstream literature and practice. Despite the increase in literature on constructs of and associations between enablers and indicators of employee engagement, the empirical examination of employee engagement measures offered by the mainstream practitioner-industry market has received little attention. The study redresses this shortcoming by examining the internal construct validity and reliability of the Flow@Work Engagement Survey (FWES) as applied to a global aggregated cross-sectional data set of (N = 39 310) clients. We further employed structural equation modelling and relative weight analysis to assess the extent to which the proposed FWES engagement enabling working conditions functioned as predictors of the measure's employee engagement indicators on a randomly selected data subset of (n = 3000) clients. The study established the internal convergent and discriminant validity and reliability of the FWES. The findings contributed new insights to the engagement research literature by revealing the nature and relative importance of different engagement enablers in predicting employee willingness and commitment as indicators of organisational employee engagement. Practically, the study uncovers opportunities for future engagement research and well-informed employee engagement measurement and intervention planning in industry., Competing Interests: This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors. We declare that the paper is original and our own work and has not been submitted elsewhere. We declare that we have no conflict of interest., (© 2025 The Authors.)

Unraveling the factors influencing civil service effectiveness becomes imperative in an era marked by escalating demands for efficient governance. This study attempts to meet this necessity by delving into the complex dynamics among core executive functions, mission support facilities, service delivery functions, and attributes, aiming to elucidate their collective impact on civil service effectiveness. Utilizing a unique methodological blend of Fuzzy-set Qualitative Comparative Analysis (fsQCA) and Artificial Neural Networks (ANN), it delves into the relationships among core executive functions, mission support facilities, service delivery functions, and attributes within the International Civil Service Effectiveness (InCiSE) Index framework. The research uses a configurational model that optimizes CSE and assesses the relative importance of various components. The study reveals significant correlations among the variables. It indicates that all CSE indicators influence but are not equally important in triggering the effectiveness of civil service administration. Key configurations, such as integrating strategic governance with mission support functions and high-level strategy with operational execution, are critical for enhancing civil service effectiveness. It underscores the importance of prioritizing core executive functions and attributes to improve civil service administration. Theoretically, the study enriches contingency theory and contributes to the civil service and administration literature by integrating a configurational approach with machine learning insights. Practically, it provides actionable insights for governance improvement, promoting the application of innovative methodologies in public service to enhance organizational environment and civil service capacities. Original in its approach, this study fills a gap in the literature by applying a hybrid fsQCA-ANN model to explore the configurational and construct ranks influencing civil service effectiveness, offering an inclusive analysis that triangulates qualitative and quantitative data. The findings indicate that civil service effectiveness is highly complex because of its process, involvement of diverse backgrounds of civil servants, critical understanding about the key pillars of good governance and service delivery mechanism. Thus, the findings advance academic understanding and provide practical strategies for policymakers and practitioners to foster better governance through targeted interventions that enhance transparency, accountability, and responsiveness in civil service organizations., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2024 The Author(s).)

The healthcare sector faces several challenges, such as rising costs, rising demand, and the need for sustainability. A new area of healthcare has emerged due to these problems, focusing on long-term improvements in management, social policy, and health economics. This research explores the cutting edge of healthcare, concentrating on long-term advancements in management, social policy, and health economics. To better understand the problems affecting the healthcare sector and to pinpoint the areas where sustainable solutions are most required, a survey of 2000 healthcare professionals and policymakers was performed. The data were analyzed using structural equation modeling (SEM), and a thorough sustainable healthcare model was created. According to the survey's findings, the healthcare sector now faces three significant challenges: growing prices, increased demand, and the need for sustainability. According to the respondents, the three main areas where sustainable innovations are most required are management, social policy, and health economics. These conclusions were supported by the (SEM) analysis, which also showed that sustainable practices in these fields significantly impact the sustainability of the healthcare system. These findings lead this research to conclude that to guarantee the accessibility and affordability of healthcare for everyone, a move towards sustainable practices in health economics, social policy, and management is needed. Cooperation between healthcare providers, policymakers, and other stakeholders is required to create creative solutions that support sustainability in the healthcare sector. This study offers a thorough framework for sustainable healthcare that may act as a guide for further research and the formulation of new regulations., Competing Interests: The authors declare no conflict of interest., (© 2024 The Author(s).)

Despite the growing research on the usefulness and validity of the four-factor Wong and Law Emotional Intelligence Scale (WLEIS), empirical evidence for its relevance to Black African young emerging adults seems non-existent. The study's objective was to assess the relevance of the original WLEIS factor structure for a sample (N = 365) of South African Technical and Vocational Education and Training (TVET) final year students (mean age = 24.3 years; SD = 2.38). Exploratory and confirmatory factor analyses, and convergent and discriminant validity tests revealed a three-factor first-order structure with uniquely descriptive items characteristic of the sample's emotional intelligence. The findings contribute to the WLEIS measurement of emotional intelligence in young emerging adults who are preparing to enter the digital-age work world., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2024 The Authors.)

The study investigates the antecedents that influence social distancing behavior during the COVID-19 outbreak and develops a hypothetical model integrating additional pertinent variables into the classic theory of planned behavior (TPB) to grasp the social distancing behavior accurately. The extended model was investigated employing structural equation modeling using the data collected through Snowball Technology from 331 respondents. The results unearth significant influences of all the predictor variables on their outcome variables. Surprisingly, the supportive government strategy has no crucial impact on perceived behavioral control toward social distancing. Furthermore, the study reports no trivial difference between young and old and high-low income groups on the intention-actual social distancing. The study outlines policy interventions to prevent mass transmission of the COVID-19 catastrophe. Lastly, limitations are specified to open up novel insights for future researchers., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2024 The Authors. Published by Elsevier Ltd.)

Rapid urban developmental growth is a heated debate worldwide due to environmental challenges. This research has examined the spatiotemporal trend of informal built-up growth in Karachi city. Using a geo-information system, the past twenty years (2000-2020) trends of informal built-up growth are examined. For attaining the research objectives, geo-referenced high-resolution maps and satellite images are used for accuracy based spatial data. Karachi is divided into five different land use and land cover (LULC): formal built-up, informal built-up, vacant, water bodies, and green spaces. Spatial data of informal built-up growth change of five different years, 2000, 2005, 2010, 2015, and 2020 are generated through acquired maps digitization using ArcMap. Subsequently, the gains and transfers of Karachi's informal built-up growth based on five years 2000-2005, 2005-2010, 2010-2015, and 2015-2020 are analyzed using the Land Change Modeler (LCM) in IDRISI software. Also, land use land cover changes (LULCC) are predicted for the next 40 years (2020-2060) using the integrated Cellular Automata Markov (CA-Markov) simulation model in IDRISI. The results revealed that Karachi's built-up is expanding rapidly. Land conversion into the informal built-up area is alarming, as it has changed from 144.31 km 2 to 217.19 km 2 with 72.88 km 2 in the past twenty years (2000-2020) and has occupied green and agricultural land. Most informal built-up areas have transitioned from vacant (71.01 km 2 ) land use land cover (LULC). The informal built-up area could expand from 217.19 km 2 to 317.63 km 2 , with about 100.44 km 2 up to 2060. The planned and unplanned development will be towards the city's East (E) direction and will convert and ruin agriculture and vacant land. The present study provides suggestions to urban planners, administrative authorities, and policymakers to control informal growth and achieve sustainable development goals in developing countries., Competing Interests: The authors declare no conflict of interest., (© 2023 The Authors.)

Managed Service Personnel (MSPs) have become critical sources of innovation, expertise and superior technology-enhanced performance. This understanding has, however, generated conflicting outcomes, as some hold a contrary view. This study examined the contribution of MSPs to achieving organizational targets in the northern cluster of a reputable bank in Ghana in order to determine the bank's outsourcing decisions, MSP responsibilities, and how such roles compare with those of permanent staff of the bank. The study employed qualitative approaches involving group and individual interviews with 66 participants. The investigation revealed that, among others, the bank outsourced MSPs for expertise, technology, innovation, and cost efficiency. It was also determined that MSPs outperformed regular staff in the areas of technology-enabled productivity, profitability, quality services, and organizational efficiency using unmatched skills, experience, and expertise. A novelty of the study is the culmination of new insight into a performance outlook developed to help organizational leaders make informed decisions. The performance outlook also present critical implications for theory, policy, and practice., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2023 Published by Elsevier Ltd.)

Businesses operate in an increasingly dynamic environment requiring that they strike a delicate, healthy, and equitable balance among the interests of their numerous stakeholders. This study examined how employee orientation and shareholder orientation influence supply chain orientation and how employee orientation, shareholder orientation, and supply chain orientation influence firm performance. The study used a sample of 265 respondents and applied both linear and triangular data analysis techniques in Partial-Least Squares Structural Equation Modelling (PLS-SEM) and Necessary Condition Analysis (NCA) to examine how employee orientation, shareholder orientation, and supply chain orientation influence the performance of oil marketing companies (OMCs) in Ghana. The PLS-SEM results revealed that employee orientation and shareholder orientation are significant predictors of supply chain orientation. The NCA results revealed that employee orientation is the most important for supply chain orientation. Also, from the PLS-SEM results, employee orientation and supply chain orientation predict firm performance, but shareholder orientation does not. However, the NCA results suggest that all three orientations are necessary for firm performance and highlight supply chain orientation as the most important for firm performance. This study is the first to examine how employee orientation and shareholder orientation influence supply chain orientation, besides how the three orientations influence firm performance from both sufficiency and necessity theory perspectives. The study also uncovers supply chain orientation as an underlying process through which employee and shareholder orientation enhances firm performance., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2023 The Authors.)

This study aims to comprehensively review the literature on human resource outsourcing (HRO) published from 2001 to 2021. The study begins with metadata analysis on 69 papers and presents insights into 32 papers on HRO identified from the Scopus and ISI Web of Science databases. The literature is classified based on content analysis, which comprises conceptual understanding, drivers and barriers, functions outsourced, and firm performance. The study reveals that cost advantage, organisational learning, and the opportunity to concentrate on core business functions motivate the organisation to practice HRO. However, the lack of psychological contact among current employees, the risk of opportunism in the freelancing organisation, lack of management legislation, and prior experience are the common barriers to HRO adoption. Despite thesedrawbacks and barriers, recruitment, payroll processing, and technology-centric human resource (HR) activities are standard HR functions outsourced by organisations. The contributions of this study are to offer an integrated and conclusive definition of HRO and provide a simple, easy-to-understand, yet comprehensive framework for understanding HRO practices in any organisation. Researchers and academicians can utilize this paper to explore future research directions while gaining a thorough understanding of the HRO concept., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2023 The Authors.)

This study provides insightful information to guide the Lesotho government's drive to address rising youth unemployment. Through quota sampling technique, this study selected 930 students from 31 departments at National University of Lesotho. Grounded in the theory of planned behaviour (TPB), the study examined the facilitators of students' entrepreneurial intentions using mean, standard deviation, mean rank, correlation, and Mann-Whitney U test. Structural equation modelling was used to determine the relationship between the three components of TPB (attitudes, perceived behavioural control, and subjective norm), and students' entrepreneurial intention. The findings show that attitudes and perceived behavioural control were positive predictors of entrepreneurial intention while subjective norm was a negative predictor. The major findings indicate that students from Business and Management Development, Business Administration, Economics, Nutrition, and Pharmacy departments had higher entrepreneurial intentions, with postgraduate students (at master level) having higher entrepreneurial decisions than undergraduate students. Policy, practice, and research implications are teased out from the findings to improve entrepreneurial education., Competing Interests: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (© 2023 The Authors.)

In an uncertain economy and a globalized world, socially responsible human resource management (HRM) is pivotal to the long-term growth of organizations. This research employed social exchange theory and social identity theory to analyze the correlations between employees' perceptions of socially responsible HRM, organizational identification, and job performance. This research also explored the moderating effect of employees' perceptions of their organization's response to a global crisis such as the COVID-19 pandemic on the relationship between organizational identification and job performance. Analyzing the survey data from 367 respondents using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 3.2 software, this study found that HRM that is perceived to be socially responsible positively influences organizational identification and job performance. Moreover, the study found that organizational identification serves as a mediator between socially responsible HRM and work performance. It also revealed that perceived organizational response to a crisis such as the COVID-19 pandemic positively influences employees' job performance and negatively moderates the nexus between organizational identification and job performance. This study clarified the role of socially responsible HRM and organizational reactions to a crisis in promoting employee job performance., Competing Interests: The authors declare no conflict of interest., (© 2022 The Author.)

Purpose: Considering the severity of the global outbreak of coronavirus (COVID-19) on the whole of humanity, particularly in this case on the physical and mental health of students, this study strives to explore the role of financial worries, employment anxiety and COVID-19 knowledge on depression and mental health among students in Bangladesh., Design/methodology/approach: In the study, a deductive reasoning approach was employed, together with a self-administered questionnaire survey. Questionnaires were sent to the respondents via different social media and by email by creating a Google form link. We finally received 387 responses students aged over 18 years who had internet access in order to complete the survey. To analyze the data, structural equation modeling via AMOS was used., Findings: The results showed that employment anxiety, financial worry, and knowledge on COVID-19 positively influence depression, and finally depression negatively influences the mental health of the students. Thus, our findings supported all of the proposed hypotheses., Originality/value: The research enriches the existing literature pool by contributing empirical substantiation on the role of employment anxiety, financial worries and knowledge of COVID-19 in depression, and the impact of depression on mental health., Competing Interests: The authors declare no conflict of interest., (© 2022 The Author(s).)

Considering the severity of the effects of COVID-19 on psychological health and quality of life, the present study investigates the direct effects of government strategies and social distancing and the moderating effect of emotional recovery on psychological distress and quality of life using the tenets of the theory of attachment and learned helplessness. The snowball sampling technique was used to recruit respondents from Bangladesh who completed a self-administered questionnaire via Google Forms, which provided cross-sectional data. The results revealed that both social distancing and government strategies have significant negative influences on psychological distress. Besides, government strategies have a significant positive influence on social distancing. Although psychological distress has a significant negative influence on quality of life, emotional recovery shows no moderating effect on the relationship between psychological distress and quality of life during the COVID-19 pandemic. The study provides insights for regulatory bodies and policymakers for developing effective policy interventions to ensure the well-being of people during this pandemic. Finally, the study highlights the implications for both theory and practice and a few notes for further research., Competing Interests: The authors declare no conflict of interest., (© 2021 The Authors.)