Search

The article discusses the management method called Management System and Operating Control or MSOC developed by BellSouth. The method was developed to improve performance and reduce costs. Unlike other efficiency programs, MSOC includes behavioral components and a sustainability component to ensure continuous improvement. INSET: WIRED AND WIRELESS.

The article focuses on time management. Many of us have appointment schedules we can't possibly live up to because one make's faulty assumptions about the future. Research by two business school professors reveals that people overcommit because they expect to have more time in the future than they have in the present. Professors Gal Zauberman, Ph.D., of the University of North Carolina at Chapel Hill, and John Lynch Jr.,Ph.D., of Duke University also learned that this expectation of surplus is more pronounced for time than for money.

Focuses on the May/June issue of the journal "Industrial Management." Emphasis on management philosophies; Importance of downsizing for the right reasons; Discussion on the importance of planning for sustainability and constant evaluation.