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It aims to separate library activities based on contingent factors - the Covid-19 crisis - which hopefully will not replicate, from library trends that will become permanent in the post-Covid 19 age". (EBLIDA, [9]) Libraries in Italy at the reopening: the new normal On reopening, libraries in Italy had to face many problems starting with security measures and limitations of services to keep the distance. In March of 2020, in Italy all libraries had to close and did not know when they could reopen to users; libraries remained closed until the 4th of May or more. [Extracted from the article]

COVID 19 emergency has had a great impact on libraries and led to their closure. An investigation was carried out analyzing literature and online documentation together with administering a questionnaire to about 70 librarians. Italian libraries continued to offer online services during closure by giving access to digital libraries and reference. A renewed online communication, using different tools from the phone to video conference and social media, has been experimented with community engagement. Some critical issues related to libraries organization and policies were most evident during COVID. In conclusion, the COVID emergency pushes for a transformation of libraries and a new vision of service, which focuses on new relationships with communities. [ABSTRACT FROM AUTHOR]